The exponential growth of technology in everyday life has given rise to technostress, a condition marked by negative psychological and physiological effects. This systematic review synthesizes current research on technostress, examining its global definition, regional variations, impacts, opportunities and mitigation strategies. Drawing on established theories such as the Technostress Model, Job Demands-Resources Model, and Person-Environment Fit Model, the review explores the complex interplay between technology use and stress. The technostress model posits that technostress arises from negative reactions to technology use, fueled by information overload, task demands, and lack of control. The job demands-resource model views technology as either a stressor or a resource, impacting well-being based on organizational context and individual traits, while the person-environment fit model links technostress to capability-demand mismatches. Studies link technostress to anxiety, depression, and physical health problems. The review underscores the importance of tailored interventions, emphasizing organizational support, user-centered design, and individual coping mechanisms in managing technostress, especially in regions with high prevalence rates. In addition to these interventions, the review emphasizes the need for ongoing education and awareness campaigns to promote digital literacy and healthy technology habits. By equipping individuals with the knowledge and skills to navigate the complexities of the digital landscape, these initiatives can empower them to make informed decisions and effectively manage technostress in their daily lives. Highlighting the significance of culturally-tailored interventions, future research aims to refine mitigation strategies and investigate the potential benefits of technology use, ultimately fostering a balanced relationship with technology to minimize drawbacks and maximize advantages.
Read full abstract