General Management Research Articles

Development of a Model for the Professional Competence of Middle Managers in the Educational Administration Headquarters

Objective: This research aimed to develop a model for the professional competencies of middle managers in education, including general managers, their deputies, heads of centers, and their deputies. Methodology: The research method was qualitative and aimed at practical application. The research population included all academic experts in educational management, general managers, their deputies at the headquarters level of education, all related studies, research, and articles, as well as relevant documents and laws. A sample of 9 managers and 7 experts, 70 articles, books, or research, and 4 relevant documents and laws were selected through purposive sampling. Data were collected using a document review form for studies, research, articles, and regulations, as well as a semi-structured interview form. Data analysis was performed using thematic analysis and MAXQDA software. Findings: According to the findings of this research, the most important components of professional competence for middle managers in education include 10 main categories derived from 62 subcategories: Personal Skills, Interpersonal Skills, Work Competencies, Global Mindset, Aspiration for Excellence, General Managerial Ability, Professional/Advanced Management Skills, Resource Management, Specialized Knowledge, and Success Enabling. These categories were ultimately presented in the form of a model. Conclusion: It can be concluded that the model of professional competence for middle managers in the headquarters area of education is capable of examination and can be used by educational system planners.

Entrepreneurial orientation and digital transformation as drivers of high organizational performance: Evidence from Iraqi private banks

This research investigated how digital transformation affects the relationship between entrepreneurial orientation and organizational performance among private banks in Baghdad, Iraq. The study population consisted of 5,000 individuals holding various positions, including general manager, deputy general manager, department head, section head, and employee. To obtain a representative sample, the researchers employed the stratified equal random sampling method and randomly selected participants. As a result, a total of 406 questionnaires were distributed. However, only 197 questionnaires were valid and suitable for analysis, representing a percentage of 49% of the distributed questionnaires. The primary means of gathering information was through a questionnaire, and the data obtained were analyzed using inferential statistical techniques. The research findings indicated that the different aspects of entrepreneurial orientation, such as being proactive, taking risks, and flexibility, had a significant and beneficial influence on the organization's overall performance and its ability to operate effectively and engage socially. Nonetheless, the innovation aspect did not have a notable impact on the performance of the organization and its related dimensions. In addition, the research indicated that digitalization has a beneficial impact on the relationship between entrepreneurial orientation and the performance of an organization, making it more powerful. The research suggested that private banks operating in Baghdad province ought to promote innovation, foster productive social interactions, enhance their operational efficiency, facilitate digital transformation, and leverage their moderating influence to improve the performance of the organization by boosting entrepreneurial orientation.

EFFECT OF TRANSPARENCY OF ONLINE RECRUITMENT AND SELECTION ON ORGANIZATIONAL PERFORMANCE AT THE SAFARICOM PLC

Safaricom PLC adopted an integrated offline and online system, in attempts to re-engineer the recruitment and selection process and to enhance efficiency, accountability and transparency in service delivery to clients. Nevertheless, online recruitment and selection system raise a range of issues including cost, security, confidentiality, authentication, control of assessment conditions, control over practice and equality of access. The study determined the effect of transparency on the performance of Safaricom PLC. The study was anchored on diffusion of innovation, resource based and equity theories. Descriptive survey research design was employed. The study targeted ninety-four (94) managers, senior managers, HODs and general managers at the Safaricom PLC and since the target population was small, a census was done. Primary data was collected where questionnaires were used to gather information from the respondents. The study used both qualitative and quantitative data. Data analysis was done using descriptive statistics and inferential statistics. Descriptive statistics and inferential statistics were generated through regression analysis. Descriptive results showed that respondents agreed that transparency of online recruitment and selection affected organizational performance at the Safaricom PLC since the indicators had a composite mean of 3.72. Transparency significantly and positively affected organizational performance (β = 0.089, p = 0.002). The study concludes that the role played by managers and human resource department in the process of online recruitment and selection process should be as transparent as possible to mitigate cases of fraud, wrong employee selection hence lowering the reputation of the company. The study recommends that setting the right expectations for the employees from the beginning should be enhanced in organizations as it leverages their motivation and makes them accountable.

Unlocking the potential of big data through open innovation on strategic foresight: An empirical analysis

The aim of this study is to examine the impact of Big Data on strategic foresight in the presence of open innovation as a (mediating variable) in the companies of the therapeutic industry and the medical supplies sector in Amman the capital city of Jordan. Out of the (121) companies making up the total of such companies, the study focused on (18) industrial companies that had more than (100) employees in total, however only (11) of those have consented to take part in the study. The study population consisted of (271) employees occupying different jobs (general manager, deputy general manager, unit manager, department manager). Due to the limited size of the population, the entire number of employees were included as participants using the comprehensive survey technique, and the number of returned and validated questionnaires for analysis were (259), representing (95.5%) of the total. In order to determine the study problem, pilot structured interviews were used in a sample of the mentioned companies. The questionnaire was employed as the key tool to measure the study variables through data collection, and the descriptive and inferential statistics methods were used to analyze the collected data, through calculations of the arithmetic mean, standard deviation, t-test and half-segmentation, exploratory and confirmatory factor analysis and the structured equation model using SMART PLS3 for hypothesis testing. The study culminated in several results, the most important of which was evidence that open innovation played a partial mediating role in the relationship between big data and strategic foresight in the companies of the therapeutic industries and medical supplies sector. Accordingly, a set of recommendations were put forward, the most important of which is to increase investment in big data in the companies due to its importance in foreseeing the future. As well as applying open innovation practices and strengthening strategic foresight practices due to its important role in avoiding extensive losses and seizing new opportunities. Highlighting the need to pay attention to open innovation practices that generate ideas and help to have strategic foresight.

Differences in the perceptions of patients with primary biliary cholangitis and physicians from various hospital departments: An online survey.

Primary biliary cholangitis (PBC) is a chronic autoimmune liver disease that affects the quality of life (QoL) of patients. This study aimed to evaluate the differences in perceptions of PBC among physicians from different hospital departments and patients with PBC. An online survey regarding the general knowledge, diagnosis, and management of PBC was completed by physicians and patients. A total of 239 patients with PBC and 239 physicians from eight hospital departments (gastroenterology, infectious diseases, rheumatology, hepatobiliary surgery, pathology, clinical laboratory, ultrasound, and radiology) completed the survey. The results showed that physicians from departments other than gastroenterologists and rheumatologists lacked knowledge of PBC, and that junior gastroenterologists were uncertain about the diagnostic and treatment pathways of PBC. Importantly, the lack of knowledge significantly impacted the QoL of patients, especially the emotional scores of PBC-40 (odds ratio -2.556, 95% confidence interval -3.852 to -1.260, P < 0.001). In addition, there was a perceived knowledge gap between patients and gastroenterologists. Physicians must improve their awareness of PBC. Patient education and patient-physician communication are important for improving the patient's QoL.

Development of Health Management Through History

Background: One of the main goals of any organization is to achieve certain success, in fact it is the reason for the existence of any organization. Management provides the framework and basis for the control system required to maintain each organization. Management theorists believe that the knowledge and management skills are universal and apply equally to all business processes. Objective: The aim of this article is to present development of health management through history based on facts from appropriate literature as sources. Methods: The method is systematic review of the facts described in the published scientific papers about general and health management stored in scientific databases PubMed Central, Hinari, Scopus, EBSCO, etc., which are relevant to be used in the praxis. Results and Discussion: Management as a method or management skills traces its roots back to the original creation of the human society. In primary community, a human was performing its duties intuitive, and later taught preceding experience, began to plan and organize work activities to help them to more efficiently perform it. That is why it is claimed that management, as a complex activity, is old as human civilization itself. Health management plays a key role in providing a good health care quality, ultimately improving the health of an entire population. Therefore, it is important to provide good education in management to physicians who aspire to be managers and to lead hospitals, clinics and different health institutions. Management in the health care system is an area of scientific management which in terms of economic, socio-economic and socio-political change, crisis and political change, crisis and extraordinary circumstances requires more attention. The world clearly shows a significant interest in the role of all managers in the health sector and highlights the importance of a good and professional managers to solve problems in the functioning of health institutions and their services. At the same time, in the developed countries, the schools of management flourishing by training the managers in managerial skills. Efficiency refers to doing things in a right manner. Scientifically, it is defined as the output to input ratio and focuses on getting the maximum output with minimum resources. Effectiveness, on the other hand, refers to doing the right things. It constantly measures if the actual output meets the desired output. Therefore, efficiency is generally an internal measure and effectiveness an external measure. Conclusion: Health care services, like any other business, need effective managers. Medical and health service managers are either specialists, supervising a clinical department, or generalists, overseeing an entire facility. All management theory in one way or another were good, but could never be uniform for all organizations. That is why today the new theory is based on the fact that each organization requires specific that and that every requires form of management appropriate for it.

МЕТОДОЛОГІЧНІ ЗАСАДИ, МЕТОДИ ТА ІНСТРУМЕНТИ УПРАВЛІНСЬКОГО ОБЛІКУ

The article is devoted to the study of methodological foundations, methods and tools of management accounting and its practical implementation in the activities of enterprises in order to improve the information support of managers and managers of enterprise. It has been found that management accounting is a separate accounting system, which is a subsystem of the general enterprise management system and provides for the collection, processing of information received from various departments about the status and performance of the enterprise, which provides the ability to make managerial decisions and effectively manage costs, assets, profits of enterprise. The methodology and complex of methods used in the process of management accounting and ensuring the consistency, accuracy, and effectiveness of its implementation are studied. Three groups of methods of management accounting have been researched and generalized: general methodological methods, general scientific methods and specific methods. It has been found that general methodological methods are characteristic of the study of a wide range of objects, such methods include observation, comparison, analysis and synthesis. General scientific methods of management accounting are general methods that are used, including in accounting, these are: accounting accounts; double entry; Inventory; documentation forms; depreciation, calculation, and others. Specific methods of management accounting provide tools for solving specific management problems, these include methods that are different in terms of cost and include accounting by actual cost indicators (direct costing) and accounting by standard cost indicators (standard costing), as well as SWOT analysis, balanced scorecard, budgeting, benchmarking and other methods. It has been found that economic and mathematical methods of studying the cost of products and services have become widely used in the implementation of management accounting in order to identify the relationship between the cost items in the cost and the profitability of its production. It has been found that the organization of management accounting at the enterprise should be carried out in compliance with the following principles: consistency; analyticality of information; use of primary information; periodicity; consistency; integrity; economy; balance; responsibility; transparency.

ВИКОРИСТАННЯ RPA СИСТЕМ ДЛЯ РОБОТИЗАЦІЇ ОБЛІКОВИХ ПРОЦЕСІВ НА ПІДРИЄМСТВАХ

The article explores Robotic Process Automation (RPA) as a technological solution that enables end-users to program or train software robots to perform various operations such as data processing, system interaction, and office tasks. It identifies typical office operations that can be automated using RPA and emphasizes that accounting processes can be effectively automated using robotic software agents. Key areas of accounting process automation are identified, including period closing, reporting, accounts receivable and payable, cash management, general ledger management, inventory, and others. Implementation cases of RPA from various sectors such as technology, printing, and manufacturing have shown significant positive results, including reduced processing time, cost savings, and improved efficiency and accuracy of processes. It is highlighted that the most frequently chosen processes for RPA are purchasing and selling and internal reporting, characterized by routine nature and lack of need for complex decisions. Automating such processes leads to significant productivity and accuracy improvements in accounting. The automation of processing incoming tax invoices is discussed. The benefits of automating accounting are examined, including reduced error risk, increased efficiency, time and resource savings, accuracy and compliance assurance, enhanced analytics, improved process management, greater visibility of results, geographical and cultural independence, and positive impact on employees. Preconditions, challenges, and risks affecting the expected outcome of RPA automation are analyzed. Key aspects to consider when implementing RPA include process design, compatibility with existing IT infrastructure, data security and confidentiality, support and maintenance, as well as task limitations.

Management Consulting in the Artificial Intelligence – LLM Era

Abstract Management Consulting is one of the oldest and most well-established professional services across the world. Consultants have developed subject matter expertise and competency in a variety of areas such as General and Strategic Management, Financial Management, Marketing &amp; Distribution Management, e-Business, Operations Management, Human Resource Management, Knowledge Management, Enterprise Performance Management, Business Transformation, Quality Management, and Information Technology. Information Technology as a discipline has evolved rapidly in the last three decades with software development paradigms and the advancement in artificial intelligence (AI) and machine learning (ML) technologies. The space of AI &amp; ML technologies is rapidly evolving, impacting the way insights are arrived at, how decisions are taken, organization models, and organization structures. This article explores the challenges, new opportunities and potential changes to the ways of working for management consultants given the developments in AI, particularly with large language models.

СОВЕРШЕНСТВОВАНИЕ УПРАВЛЕНИЯ КАРЬЕРОЙ ПЕРСОНАЛА В ОРГАНИЗАЦИИ

The article focuses on the relevance of career management and career planning processes in an organization within the framework of general personnel management. A number of internal factors are given that influence career management in an organization, knowledge of which, according to the authors, is necessary for a modern leader. The authors are confident that career is of utmost importance in the practice of modern management.

Инновационные методы управленческого учета для обеспечения устойчивости сельскохозяйственных и перерабатывающих предприятий

The article identifies innovative management accounting methods that can be integrated into the strategies of agricultural enterprises in order to ensure their sustainable development. To identify traditional and innovative methods of management accounting, an analysis of foreign literature on management accounting was conducted. The definition of innovative management accounting methods in agricultural organizations that focus on the strategic development of the organization, as opposed to traditional methods that focus on past data, is formulated. During the analysis, six innovative management accounting methods were identified: budgeting based on activities; product life cycle cost; general quality management; target costs; kaizen calculation and cost analysis, which can be used to increase the sustainability of agricultural organizations. The principles of innovative management accounting methods for their implementation in the strategies of agricultural organizations are defined.

Knowledge of autism among students at a South African Institute of Higher Education.

Autism is a significant concern because of the increase in the prevalence of the disorder. University healthcare students might not all be adequately prepared to serve autistic individuals. Hence, there is a need in the South African context for information on healthcare practitioners' knowledge of general aspects, diagnosis and management of autism. To determine current knowledge on autism among speech-language pathology and audiology (SLP & A) students at a South African Higher Education Institution. The study was conducted among 65 second, third and fourth year students at the SLP & A Department of a South African Higher Education Institution. A descriptive quantitative design utilising an online questionnaire was used to gather the quantitative and, to a lesser extent, qualitative data. Descriptive measures were used to analyse and summarise the data. Participants mainly understood autism's fundamental symptoms and comorbidities, early intervention, team management and speech-language therapist (SLT) duties. Students were found to have little awareness of autism's prevalence, causes, diagnosing experts, intervention methods and treatment. Participants felt uncomfortable treating autistic people owing to a lack of clinical exposure. Participants want further training. Students reported the need for additional training on autism, including its identification, diagnosis, assessment and treatment. It is recommended that the study be replicated at other institutions to impact other curricula. This research article provides input for enhancing the curriculum for Health Science Departments in Higher Education Institutions.

Level of Skills Competencies of Tourism Management Students

Tourism is a key driver of economic development and an important factor in job creation and opportunities. With this, the tourism industry recognizes the importance of and responds to the required skills and competencies. This study aimed to determine the level of skill competencies of the tourism management students of Saint Mary’s University based on CMO 62s 2017 based on students’ perceptions. This was a quantitative study wherein descriptive comparative design was utilized. A survey questionnaire adopted from the CMO 62s 2017 was used in this study. Results showed that female senior tourism students at SMU senior high school took the ABM strand. Researchers determined the level of skills competencies, namely, general, business and management, common tourism and hospitality, and core tourism skills competencies as a high level of skills competencies. Results indicate a significant difference in general skills competencies when respondents are grouped according to senior high school graduates. It indicates that general skills competencies are significantly higher than business and management skills competencies, common tourism and hospitality skills competencies, and core tourism skills competencies when grouped according to sex, senior high school graduated from, and strand in senior high school. Meanwhile, general skills competencies, business and management competencies, common tourism and hospitality competencies, and core tourism skills competencies are classified as high-level skills competencies.

General Anaesthesia Management in a Patient Diagnosed with Kabuki Syndrome and Review of the Literature

General Anaesthesia Management in a Patient Diagnosed with Kabuki Syndrome and Review of the Literature

Project of artisanal fisheries management in the proposed marine protected area of Jbel Moussa (Morocco)

Artisanal fisheries are the subject of a growing interest in the conservation community. It is considered as a less harmful extractive activity in many multiple-use marine protected areas (MPAs)s. However, only a few of these MPAs have been able to successfully combine their nature conservation objectives with those of managing artisanal fisheries in a sustainable manner. In many cases, the artisanal fishing activity and the communities related to it have been barely involved in the management of MPAs, which has led to sometimes tense situations between fishermen and MPA managers. This work takes the example of the future marine protected area "Jbel Moussa", located in northern Morocco just off the Strait of Gibraltar, where artisanal fishing is one of the main local activities. A survey was conducted between July and November 2022 and targeted the future stakeholders of the marine protected area. Knowing already the point of view of the artisanal fishermen of Jbel Moussa from previous works, this survey has served to clarify the perspective of the future managers of the protected area, in order to take stock of all that is planned in terms of the general management of the site and artisanal fisheries, but also to determine if there is a real communication between each stakeholder category. After analysis, the results of the survey showed some shortcomings in communication between the different categories of actors interviewed, but also some divergence of opinions between the managers of the future protected area and the artisanal fishermen operating there. However, it was revealed that several projects addressing, in particular, some of the aspects studied in this work, are being carried out at the site and will undoubtedly allow the problems observed to be taken into account for a better future management of the MPA.

Design Management: From my Experience in Toyota Design

This is a manuscript compiled based on Mr. Hideichi Misono’s speech at the 2024 International Design Services and Social Innovation Forum in Hong Kong on August 27th, 2024. Mr. Hideichi Misono is former design director of Toyota Design Center and has held positions such as Executive Vice President of Calty Design Research in California, Senior General Manager of Toyota Design Center, and President and CEO of Tecno Art Research. He once led the entire Toyota Design Group and played an important role in establishing Toyota’s design philosophy. In the field of education, he was a visiting professor at Chiba University and has given lectures and seminars in many countries. Misono is currently an executive advisor for the Japan Industrial Design Association (JIDA), supporting the overall operation of JIDA.

The impact of strategic management on the competitive advantage of business: A case of the wine industry

The purpose of this research is to analyze the effect of strategic management on the competitive advantage of business. To answer this question, we interview the general managers of the three largest wine producers in Kosovo, as these companies account for over 70 percent of wine sales in Kosovo. The primary data were collected for the purpose of this research by targeting the top management directly, whereby three qualitative formal interviews took place during which the data were gathered. Two types of data were generated: fieldwork notes collected while being shown around the company premises, as well as detailed notes taken during the interviews based on interviewee observations. All three interviews were audio recorded and then transcripts, were made for later analysis, including coding in NVivo. Our results show a relevant and meaningful impact of strategic management on the competitive advantage in the wine industry sector. It is considered that the results of this work will provide a valuable contribution to the wine industry to understand the importance of the work on strategies and their competitive advantages as the main part of the wine industry, as well as the benefits that they can have and that can be included in the expansion of the international market, marketing, etc.

The Role of Modern Interactive Media in Making Travel Decisions

Interactive media play a significant role in making tourism travel decisions by providing information, opinions, and preferences to a large group of users of these media, which in turn crystallize the decision-making process at its various stages, whether before, during , or after the tourism trip . The research community identified the administrative leaders working in the tourism authority from the level of a responsible department upwards to the rank of general manager, who was selected as part of the study sample. The importance of the research lies in providing a philosophical basis for the nature of the researched variables based on the scarcity of studies linking the role of interactive media in making travel decisions. To achieve this, several main and sub-hypotheses were developed and tested using a set of non-parametric statistical measures, with a questionnaire used as a tool to collect data and information from the research community. In order to achieve the research goal, answer its questions, and test the validity of its hypotheses, the research relied on the questionnaire as the main tool for data collection and information, in addition to other methods such as personal interviews with managers and department heads at the tourism authority.

Homeopathy &amp; general management for heat stroke / heat exhaustion

Homeopathy &amp; general management for heat stroke / heat exhaustion

ІНСТИТУЦІЙНІ ЗАСАДИ ВІДНОВЛЕННЯ ТА РЕКОНСТРУКЦІЇ ЕКОНОМІКИ УКРАЇНИ

The post-war recovery and reconstruction of the economy of Ukraine is an urgent task for its effective functioning and involves concentrating efforts on developing new institutional foundations, strategic approaches, economic and financial mechanisms and the provision of adequate organization and management to establish a modern and competitive economic structure. Based on theoretical analysis of existing scientific approaches, the peculiarities of forming institutional foundations and implementing strategic approaches to ensuring the processes of post-war recovery and reconstruction of the economy of Ukraine have been determined and characterized. The structure of the plan for implementing the state strategy for economic recovery has been developed. Through a comparative analysis of the experience of foreign countries that carried out post-war economic recovery and reconstruction, the main tasks were determined, and an analysis of the sources, conditions, and tools for financing economic recovery processes was carried out. Empirical analysis has led to the development of a system of measures aimed at stimulating foreign financial aid, attracting foreign investments, mobilizing domestic resources, and activating investment activities in the economic recovery process. Additionally, directions for institutional transformations and social changes concerning the development of the labour relations system in the formation of a new post-war economic model have been outlined. Based on the analysis of scenarios of post-war recovery and reconstruction of the economy of Ukraine, the main risks and obstacles that could potentially hinder these processes' implementation have been determined. The organizational structure for forming the institutional foundations of post-war recovery and reconstruction of the economy of Ukraine has been developed. The need to create a special state institution responsible for accumulating financial resources, organizing interaction with international partners and investors, and general management of the recovery process has been substantiated. The developed scientific approaches are directed toward forming state economic policy and relevant financial and economic mechanisms through an organic combination of tools and methods of indicative and strategic planning. Their practical implementation will enable state authorities to enhance the organization and management of the post-war recovery and reconstruction processes of Ukraine's economy and ensure the establishment of a new innovative model of economic development.