ABSTRACT Older adults are increasingly involved in technology developments. At the same time, little is known about the extent to which the people involved can benefit from user involvement. The aim of this study was to record the subjective experiences of older adults in user-centered app development and thus to investigate the impact of user involvement on the participants at an individual level. To this end, problem-centered individual interviews were conducted with four adults: Two volunteers and two older adults living in a nursing home. The results show that typical empowerment-related outcomes such as increased competence, recovery of existing interests and competences, a more positive attitude toward life and even encouragement for further social engagement were generated. However, there are differences between the volunteers and the older adults living in the nursing home that reinforce the context-dependency of personal empowerment. The results of this study confirm the findings of other studies that older people, including those living in nursing homes, can participate in user involvement. At the same time, the results show that it is important to recognize that people react differently to user involvement and have different needs depending on the context in which they live.
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