Measuring the Level of Job Satisfaction and Opportunities for Participation Empowerment of Health Workers in the Aseer Region

Abstract

Background and Aims: This study aimed to investigate the perspectives of Saudi Arabian healthcare workers in the Aseer region. Specifically, the focus was on employee satisfaction and work environment variables to contribute to the existing literature on employee well-being and organizational behavior. The study utilized variable frequencies and percentages to provide a comprehensive summary of the experiences of healthcare workers in the region. Methods: The study involved 543 participants from various healthcare institutions, including Primary Health Centers (PHCs), secondary and tertiary hospitals, and other relevant establishments. These participants completed a survey consisting of multiple-choice questions concerning employee satisfaction and the workplace. The data obtained from the survey were analyzed to discern employee perceptions by computing variable frequencies and percentages. Results: The majority of the participants were Saudi nationals (90%) with a significant representation of male respondents (67.8%). The age group between 30 and 40 years constituted the largest portion of the participants (57.6%). Among the workplaces, hospitals were the most common, employing 70.5% of the respondents. Overall, the study found positive perceptions regarding head support, appreciation, training and development opportunities, and promotional prospects. However, areas such as benefits, job description compatibility, and equipment availability exhibited room for improvement. Conclusions: The study presents valuable insights into the perspectives of healthcare workers in diverse workplaces within Saudi Arabia’s Aseer region. To enhance staff satisfaction and well-being, it is essential to focus on improving training and development opportunities, benefits, equipment availability, and cluster effectiveness. The study’s findings enable organizations to assess their current operations and make necessary changes to boost employee happiness and morale. Future research should address the identified discrepancies in employee perception and job satisfaction.