Emotional Burnout Research Articles

THE RELATIONSHIP BETWEEN THE EMOTIONAL LABOR AND BURNOUT LEVELS OF EFL TEACHERS AT UNIVERSITY PREPARATORY SCHOOLS

This study investigated the relationship between the emotional labor and burnout levels of English as a Foreign Language (EFL) teachers in languagepreparatory schools at Turkish universities. Data were collected from 179 EFL teachers from both state and foundation universities, using Turkish adaptations of the Emotional Labor Scale covering surface acting,deep acting andnaturally felt emotions, andthe Maslach Burnout Inventory Educators Survey including emotional exhaustion, depersonalization, and reduced personal accomplishment.Thefindings revealed that the most commonly experienced dimensions of emotional labor and burnout were naturallyfelt emotions and emotional exhaustion, respectively.Surface acting showed a positive correlation withemotional exhaustion and depersonalization, whereas displaying genuine emotions had a negative correlation with burnout.Furthermore, surface acting and naturally felt emotions emerged assignificant predictors of emotional exhaustion and depersonalization, while displaying natural emotions was a significant predictor of reduced personal accomplishment. These findings suggest that masking emotions fosters exhaustion and alienation from students,while the display of internalized and genuine emotionsincreases the sense of personal accomplishment and alleviates burnout. Therefore, we suggestthat institutions and administrators should support the emotional well-being of EFL teachersby encouraging their display of preferred feelings instead of imposing display rules on them.

Managing social intelligence from the perspective of optimising labour market pricing

The objective assessment of their labour value by future employers is a pressing concern for all students and graduates of higher education institutions. Young people frequently overestimate their salary expectations, leading to substandard service provision, or conversely, accept low-paying jobs resulting in emotional burnout due to lack of motivation. The purpose of this study was to identify how students with developed social intelligence assess their earnings prospects during their studies, in the first years after graduation and in adulthood. For this, a survey of students was conducted using the TROMSØ test and specially designed questions that helped to identify the respondents’ subjective assessment of the value of their working time. The study found a statistically significant relationship between social intelligence and labour market pricing. This dependence is particularly pronounced for wage expectations immediately after the graduation (p≤0.01**). However, no correlation was found between social intelligence or its components and ambitions for the level of pay during study. It was found that students are willing to look for part-time work for any financial motivation. As for the level of salary that would fully satisfy them in adulthood, the average salary is three times higher than the minimum wage in Ukraine and equals USD 580. By understanding the level of a person’s social intelligence, one can build an effective hiring system, gaining an additional tool for assessing possible salary ambitions. This will help to optimise the work of the HR department and understand the range of financial incentives needed required to stimulate a particular employee

ERGONOMIC METHODS TO OVERCOME THE EMOTIONAL BURNOUT OF THE MODERN MANAGER IN THE SPHERE OF INFORMATION SECURITY

The article defines the key aspects of overcoming emotional burnout of modern manager in the sphere of information security. A research was conducted within the framework of the outlined issues. This research was aimed at studying the emotional burnout of a modern manager. The study, which was conducted from September 2019 to January 2022, involved 204 respondents aged 24 to 59, of whom 120 were men and 84 were women. The pilot study covered managers in the field of information security in Berdiansk, Kyiv, Kryvyi Rih and Kropyvnytskyi. As part of the research, the participants were offered a system of recommendations, which included ergonomic methods to overcome emotional burnout, specific exercises and self-improvement methods. Among the recommended ergonomic methods to overcome emotional burnout among managers in the field of information security, special attention is focused on such things as: social empathy; maintenance of highly professional activities; time management; intelligent recharging; full nutrition. It was found that the implemented ergonomic methods for the preventive measures of emotional burnout and the advice provided contributed to reducing the level of emotional burnout in managers. Their condition has significantly improved. Not a single respondent was found who would not have demonstrated positive changes in emotional state. The indicators of each phase after the application of the proposed ergonomic directions and the implementation of the provided recommendations proved the positive dynamics of changes. The most significant positive changes are monitored at the level of the exhaustion phase. In terms of tension and resistance phase, the indicators have also improved. However, it is not necessary to stop there, so that managers can fully cope with emotional burnout. It has been established that if you do not neglect the recommendations developed by us, which are aimed at overcoming emotional burnout, you can improve the emotional, mental, social and physical state of the manager. All respondents who faithfully followed the ergonomic advice had positive dynamics of changes both at work and at home. The proposed ergonomic methods are focused on the formation of successful modern manager personality in the field of information security, and require further more detailed scientific researches.

Burnout, resilience, and empowerment among COVID-19 survivor nurses in Indonesia.

The primary frontline healthcare providers who have frequent contact with COVID-19 patients are nurses. Many nurses have been infected with COVID-19 and have experienced severe emotional exhaustion and burnout. It is essential to assess nurses' psychological health during the COVID-19 pandemic. This study aimed to analyze the factors associated with burnout, resilience, and empowerment among Indonesian COVID-19 nurse survivors. In this cross-sectional study, 182 COVID-19 survivor nurses participated from September to November 2022 with convenience sampling. An online survey using the Copenhagen Burnout Inventory (CBI), the Connor-Davidson Resilience Scale (CD-RISC), and the Psychological Empowerment Scale (PES) were used to collect data. The data were analyzed using descriptive and binary logistic regression analyses. The majority of the nurses were aged between 30-45 years (61.6%), and females (67.4%) experienced burnout. Higher resilience was found among nurses contracting COVID-19 (83.1%). In the multivariate logistic regression analysis, the absence of psychological impact (OR = 0.44, 95% CI = 0.21-0.93) is significantly related to higher burnout experience. In addition, workplace, especially in hospital (OR = 4.32, 95% CI = 1.09-17.09) was associated with resilience, and a gap time after receiving negative COVID-19 result (OR = 3.90, 95% CI = 1.27-12.03) was correlated with psychological empowerment, in our results 4-6 month after had a negative result was at higher risk. To maintain a positive psychological aspect for COVID-19 nurse survivors, it needs to implement psychological support in the workplace and ensure an appropriate workload of nurse professionals.

Psychoemotional state during the formation of emotional burnout syndrome in middle-grade medical staff

Introduction. The study of the specifics of the emotional burnout (EB) manifestation, the factors contributing to its occurrence in people of different occupations, is very relevant. However, the influence of personality factors on EB remains insufficiently resolved. 
 The purpose of the study is to identify the relationship between anxiety, depression levels, and EB in health care workers.
 Materials and methods. An online study of the EB components, anxiety, and depression in health care occupations was carried out using V.V. Boyko’s questionnaire, Spielberger-Khanin and Zung scales. The research results are displayed as median, upper and lower quartiles, intensive and extensive indicators. The assessment of the relationship between variables was performed with the calculation of the Spearman correlation coefficient.
 Results. The formation of EB phases is characterized for the examined group: “Tension” – in 35.7 per 100 examined, “Resistance” – in 53.6 per 100 examined, “Exhaustion” – in 14.3 per 100 examined. The dominant symptoms are experience of traumatic circumstances (50.0%), reduction of occupational responsibilities (60.7%), emotional and moral disorientation (46.4%), expansion of the sphere of saving emotions (42.9%), and depersonalization (46.4%). Persons in whom any formed EB phase have a high level of trait and state anxiety, and depression. Among those surveyed with an unformed EB phase, the proportion of highly anxious individuals is significantly lower, and there are no signs of depression. Correlation analysis of the relationship revealed statistically significant relationships between the symptoms caused the formation of a particular EB phase and depression, anxiety.
 Limitations. The study is one-stage, performed with the participation of one professional group.
 Conclusion. A significant share of the health care occupations experience EB symptoms, and there is a reciprocal relationship between the EB severity and anxiety, and depression. In the majority of examined respondents, EB syndrome is in a dynamic development state. Prospective longitudinal studies are needed, in which a special place should be given to systematic clinical observation.

Carbohydrate Counting vs. Fixed Meal Plan in Indian Children with Type 1 Diabetes Mellitus: A Randomized Controlled Trial.

To study the impact of carbohydrate counting vs. fixed-meal plan on glycemic control, quality of life (QoL) and diabetes-related emotional distress in children with Type 1 diabetes mellitus (T1DM). Children aged 6-18 y with T1DM of duration >1 y were eligible for the study if they were on multiple daily injections of insulin and regularly monitoring blood glucose. Those with celiac disease, hypothyroidism, any underlying chronic renal/liver/systemic disease or HbA1c >13% were excluded. Both groups received education on diabetes management and healthy diet. In the intervention arm, parents were taught to quantify carbohydrate content and modify insulin doses according to insulin-carbohydrate ratio. The control arm had dietary prescription according to recommended dietary allowance and food exchange list. Standard validated questionnaires were used to assess the QoL and emotional distress related to diabetes. One hundred twenty five patients (61 intervention, 64 controls) were enrolled and 91.8% and 84.3%, respectively, completed 6-mo follow-up. There was a reduction in HbA1c in both the groups, but was not statistically significant within or between groups {Intervention: 8.9 (1.4) to 8.6 (1.5) vs. control: 9.1 (1.6) to 8.8 (1.9), [95% CI 8.3-9.3 vs. 8.3-9.0, intention to treat (ITT), p= 0.63]}. There was a significant reduction in diabetes distress in the intervention group; DAWN Problem Areas in Diabetes Questionnaire (PAID) score with a median (interquartile range) of 21 (11-33) vs. control: 27 (20-40), (p=0.04). Patients in the carbohydrate-counting group demonstrated lower diabetes distress scores and less emotional burnout compared to fixed-meal plan over a 6 mo period though overall glycemic control was comparable between groups.

Transformation leadership's emotional labor and follower's psychological capital: mediating effect of emotional contagion

PurposeThe study aims to closely look at the phenomenon of transformational leadership and the psychological capital of followers by using affective process theory (APT). It has empirically tested the mediation of the perceived emotional labor (EL) of a leader and susceptible emotional contagion (EC) of followers when studying the effect of transformational leadership on the psychological capital (PsyCap) of followers.Design/methodology/approachThe method adopted was mixed methodology. The data were collected from the 120 respondents and their perception regarding the construct as identified by previous literature was captured through a structured questionnaire. The relationships and hypotheses were tested by the structural equation modeling (SEM) model using SMART PLS. Further 20 semi-structured interviews were conducted using a qualitative approach.FindingsThe current research has empirically shown how specific aspects of transformational leadership, i.e. individual consideration perceived by followers also show high use of perceived deep acting strategy. Deep acting EL strategy is impacting positive EC and positive EC is leading to higher PsyCap of followers generating more work efficacy, hope, optimism and resilience. Mediation of positive EC between Deep acting EL and PsyCap was also observed. In qualitative studies done with the participants, major themes that emerged were transformational leadership, EL strategies, EC and PsyCap.Practical implicationsIn times of uncertainty and stress after the post-COVID scenario, employees are facing emotional burnout due to increased work pressure and workload. Transformational leadership has become very critical to manage the PsyCap of followers by using correct EL strategies. Leaders can focus on the optimism and resilience aspect of PsyCap.Originality/valueThe current research has taken affective process theory (APT) as a foundation to understand the connection between transformational leadership and the PsyCap of followers. The study has specifically picked up the fourth mechanism of affective linkage as suggested by Elfenbein (2014) called emotional recognition and seen how emotions are transferred from source (leaders) to recipient (followers). The research has contributed by empirically testing the mediation of the perceived EL of leaders and the susceptible EC of followers and how they affect the PsyCap of followers.

Emotional intelligence, workplace conflict and job burn-out among critical care physicians: a mediation analysis with a cross-sectional study design in Egypt

ObjectivesThis study aimed to examine the association between the effect of emotional intelligence on job burn-out and the mediating effect of workplace conflict management among critical care physicians.Design and settingA...

The potential of innovative technologies in the formation of professional culture in future managers in the process of professional training in institutions of higher education

The article updates the need to research the potential of innovative technologies in the formation of professional culture among future managers in the process of professional training in institutions of higher education. It is noted that the professional culture includes various models of behavior in the conditions of professional activity, as well as such aspects of the general culture of the individual as literacy, competence, spirituality, tolerance, etc. The structural components of the manager's professional culture are characterized: personal, cognitive, operational. Attention is focused on the fact that the formation of the professional culture of managers is a rather complex process, since in the course of performing his duties, the manager simultaneously acts as both a subject and an object of management. Innovative technologies that can be successfully used in the process of forming the professional culture of a future manager in a higher education institution include empowerment and resilience. pragmatic aspects of management, and socio-psychological, personal components of professional activity. It was concluded that the empowerment-approach in training a manager allows to activate his strong personal and professional sides, to increase managerial efficiency in social interactions, to form resistance to professional burnout; the use of resilience technology ensures the absence of deviations in the adaptation and trajectory of the future manager's professional development, the stability of his functioning in extreme situations, the prevention of psychological disorders, in particular, emotional burnout.

ВЫРАЖЕННОСТЬ ДЕПРЕССИВНЫХ СИМПТОМОВ У СПОРТСМЕНОВ: РОЛЬ ПЕРФЕКЦИОНИЗМА, ЭМОЦИОНАЛЬНОГО ВЫГОРАНИЯ И ПЕРЕЖИВАНИЯ СТРЕССА

The frequency of depressive disorders in the modern world is increasing. These disorders have a range of symptoms that affect quality of life. Athletes, because of the nature of their activity, are also subject to these symptoms, as they have to expend a lot of energy, both physically and psychologically. The objective of the study was to identify the specific factors associated with depressive symptoms that are characteristic of athletes and to explore their relation to the level of depression. A total of 46 athletes aged from 18 to 54 years (Mage = 24, SDage = 6.49) of different sports participated in the study. Several methods were chosen as diagnostic tools to study the level of depression, the level of perceived stress, emotional burnout and perfectionism in athletes. It was shown that the higher the level of emotional burnout, stress, perfectionism and decrease in performance were, the higher the level of depressive symptoms was. The conducted research confirmed the importance of studying the factors of depression symptoms and revealed the necessity of developing ways to control these factors in athletes in order to avoid increasing depressive tendencies.

ЭМОЦИОНАЛЬНОЕ ВЫГОРАНИЕ ОРДИНАТОРОВ, ОБУЧАЮЩИХСЯ В МЕДИЦИНСКОМ ВУЗЕ, И НАПРАВЛЕНИЯ ЕГО ПСИХОЛОГИЧЕСКОЙ КОРРЕКЦИИ

The article is devoted to the problem of emotional burnout of doctors studying in residency at a medical university. In a preliminary interview, professional, social, and personal factors were identified that contribute to the formation of a burnout syndrome. The set of methods of the main empirical study included Maslach–Jackson burnout questionnaires, Thomas–Kilman style of conflict behavior, Hall's emotional intelligence, Lazarus–Folkman coping test, methods for diagnosing the professional communicative competence of doctor Yakovleva and style self-regulation of Morasanova's behavior. It was revealed that certain symptoms of burnout are typical for 31% of residents who participated in the study. The results of the correlation analysis show numerous connections between burnout syndrome indicators both with personality traits that contribute to the formation of typical symptoms (tendency to confrontation, avoidance and distancing in social contacts, striving for excessive independence with a lack of professional experience), and determining personal resistance to negative professional factors (the desire for cooperation, compromise and, in general, the formation of adequate communication skills in interaction with patients and colleagues, rational coping strategies, productive components of self-regulation). The targets of psychological prevention and correction of professional burnout among residents were identified. Based on the results of the study, program, that includes information-diagnostic, consulting-correctional and educational-developing directions, has been developed and introduced into the educational process at a medical university.

Оценка уровня эмоционального интеллекта студентов-медиков для определения потребности в совершенствовании образовательного процесса

The study is aimed at assessing the level of EI of medical students. We used the literature analysis’ method, the Lusin’s questionnaire, mathematical processing of research results, comparative analysis, synthesis and generalization. The study involved 324 students of SSMU named after V.I. Razumovsky: 242 women and 82 men. The average age of participants was 20 years. We found that the respondents generally have an average level of emotional intelligence development, which is sufficient to perform professional tasks. However, there is a disproportion in the scores on the emotion management scale, dominated by very low and low scores. With such indicators for students, the risk of emotional burnout increases. It was also revealed that students with higher grades had poorer control over expression. In addition, it was found that men have a better-developed skill of understanding and managing their own emotions, as well as control of expression, which we associate with the different hormonal background and existing gender attitudes in society about the rules for raising children. The novelty of this study lies in the selection and description of the optimal ways to improve the medical educational process, which are based on the discovered level of EI development among students. The obtained results can be used to adapt the existing medical education system to the tasks of forming medical workers with developed emotional intelligence.

The effect of emotional intelligence, motivation and job burnout on safety behaviors of construction workers: a case study

PurposeGiven the cruciality of construction workers' safe behaviors, the possible influential factors on workers' behaviors should be studied, and one of these factors is characteristics. The authors identified emotional intelligence (EI), motivation and job burnout as characteristics that might affect a worker's safety behavior, and the aim of this study is to investigate these possible relationships.Design/methodology/approachWorkers' EI, motivation and job burnout status were assessed by a structured interview. Furthermore, workers' safety behaviors were assessed by a checklist derived from national codes, regulations and other research studies. Then, the researcher's observations took place, and the data were acquired.FindingsEI and motivation of workers were able to predict safety behaviors, and the effect of job burnout on safety behaviors was not significant. In addition, motivation's influence on job burnout was not significant. Therefore, in order to promote safety behaviors, the EI and motivation of workers need to be taken into consideration.Practical implicationsThe results indicate why construction managers should consider the workers' EI and motivation competencies and how this consideration could lead to safer and better performance in construction projects.Originality/valueThe possible effects of EI, motivation and job burnout on the safety behaviors of construction workers haven't been paid enough attention. Moreover, the authors couldn't find a study similar to the present one that was conducted in Iran. Also, an original model was presented, and safety behaviors were studied through fieldwork rather than using questionnaires.

Professional Sustainability of Personality: Analysis of Volunteering Activity in Modern Conditions

Volunteer work is difficult to characterize as easy, as it requires people to take a lot of responsibility, energy costs, emotional inclusion and the ability to quickly adapt in situations of increased complexity. There is a growing need to study the characteristics of volunteers’ sustainability. The aim of the article. The purpose of the article is to envisage volunteer activity in Ukraine as a manifestation of social activity of citizens in the context of determining the relationship between sustainability, value orientations and emotional burnout in volunteers as individual mental structures. Research methods. The psychodiagnostic toolkit consisted of the following techniques: the method of diagnosing the level of emotional “burnout” according to V. Boiko for studying the components of “emotional burnout” (tension, resistance, exhaustion), O. Kokun’s questionnaire “Professional vitality” in the context of revealing the components of vitality (control, inclusion, acceptance of a challenge (control, commitment, challenge)) and M. Rokych’s questionnaire “Value orientations” to outline the rank list of volunteers’ values. The results of the research. Involvement of volunteers in various events and programs changes their value priorities from the values of personal life (love, happy family life, productive life) to the values of self-realization and moral responsibility (interesting work, material status, honesty, tolerance, etc.). One of the important factors is the formation and development of civic competence. Conlusions. According to the results of the research, it was determined that participation in volunteer activities contributes to the development of the professionalism of the future social worker, such values as tolerance, patience, an active lifestyle, responsibility. Personal qualities that need to be developed and improved play an important role in this process. Волонтерську роботу складно охарактеризувати як легку, оскільки вона вимагає від людей великої відповідальності, енергетичних витрат, емоційної включеності та здатності швидко адаптуватися до ситуацій підвищеної складності. Зростає потреба у вивченні характеристик стійкості волонтерів.

PROFESSIONAL AND EMOTIONAL BURNOUT OF TEACHERS AS A MANIFESTATION OF THEIR EMOTIONAL INSTABILITY

The article reveals the problem of professional and emotional burnout of teachers as a manifestation of their emotional instability. The author notes the spread of this phenomenon among the professional and pedagogical community, which is facilitated by a number of reasons. The great emotional intensity of teachers’ professional activity, non-standard pedagogical situations, responsibility and complexity of teachers’ professional work contributes to the development of emotional instability. The author claims that emotional instability is a consequence of professional burnout of teachers. Emotional stability of teachers is associated with their ability to resist emotional burnout. This article describes the results of an empirical study aimed to test the effectiveness of the training course developed by the author to correct emotional burnout of teachers. The study was conducted in 2023 on the basis of one of the educational organisations of Novorossiysk. To obtain the necessary information, the author selected appropriate research methods. The results of the study showed that 16 teachers had symptoms of emotional burnout in the resistance stage. The work has reduced the degree of tension of most of the symptoms of emotional burnout, which reduces their destructive effect on teachers’ psychological health and increases emotional stability.

Development of a management tool to prevent emotional burnout in project teams

The article studies the phenomenon of emotional burnout in the framework of project team management. The authors of the article have considered the concept of emotional burnout, identified the causes of stress among project team members during project implementation and concluded that probability of emotional burnout syndrome can be reduced due to effective selection of project team by manager and balanced distribution of responsibilities among team members. As a solution for project managers, the authors have considered a “functional map” tool. A comparison of the functional map and a job description has been made in order to visualize distinctive features of the functional map. Based on the tool’s advantages and disadvantages analysis, the authors have proposed innovations to minimize probability of burnout syndrome among project team members. In conclusion, the authors have given their recommendations to project managers on controlling emotional burnout in project teams.

Structural-dynamic features of states of mental exhaustion in medical students

The analysis of relevant literary sources makes it possible to form the idea that, despite the significant representation of states of mental exhaustion, there is a lack of representative evidence-based information about the structural and dynamic features of the studied phenomena in the contingent of medical students. Purpose. By means of clinical-psychopathological analysis of the manifestations of mental exhaustion in medical students, to establish the structural and dynamic features of these conditions. Methods that were used: clinical-psychopathological, psychodiagnostics and clinical-statistical. According to the results of the study, it was found that the phenomena of mental exhaustion in the formed contingent were characterized by: a wide prevalence, reaching 54.0 %, clinical polymorphism and intragroup heterogeneity, a significant representation of interpersonal sensitivity disorders (61 (34.8 %) students) and psychotism (73 (41.7 %) students), manifestations of obsessive-compulsive (47 (26.8 %) students) and depressive (49 (28.0 %) students) spectra. Five variants of the most common compilations of psychopathological phenomena of various spectra were established: depressive and obsessive-compulsive (46 (26.3 %) students), hostility and psychotism (41 (23.4 %) students), psychotism and manifestations of interpersonal sensitivity (30 (17.1 %) of students), manifestations of interpersonal sensitivity and anxiety (29 (16.6 %) students), somatic anxiety and phobic manifestations (21 (12.0 %) students). The representation and structural-dynamic features of states of mental exhaustion in medical students have been established, which gives a better understanding of the pathogenesis of these conditions and forms the basis for their systematization. Key words: mental exhaustion, emotional burnout, maladaptation, students, psychotherapy

PERCEIVED STRESS AND ALARM FATIGUE AMONG NURSES DEALING WITH CRITICALLY ILL PATIENTS: A CROSS SECTIONAL STUDY

Nurses are exposed to many clinical monitoring alarms in managing critically ill patients, gradually leading to emotional exhaustion and burnout. This situation is called alarm fatigue, where nurses tend to do inappropriate actions to silence the alarms or adjust them outside the appropriate limits. Thus, this study aims to explore stress and alarm fatigue among staff nurses dealing with critically ill patients. A cross-sectional study was conducted among 114 nurses dealing with critically ill patients (ICU/CCU/HDU/NICU, and A&E) in a private hospital in Kuala Lumpur. Using purposive sampling, participants who met inclusion and exclusion criteria were asked to fill up a questionnaire consisting of sociodemographic data, a nursing stress scale, and an alarm fatigue questionnaire. After 30 minutes, the questionnaire was collected. Most nurses dealing with critically ill patients reported a low level of stress (65.8%) and alarm fatigue (69.3%). Based on study findings, subscale workload was identified as the primary source of stress (Mean = 2.516, SD = 0.484). Meanwhile, education level and working shift are the only sociodemographic characteristics associated with stress and alarm fatigue (p < 0.05). However, no significant correlation was seen between stress and alarm fatigue, and this revealed a weak correlation between these two variables (r = 0.078, p = 0.411). Stress and alarm fatigue was found statistically not significant towards each other. Future studies should explore different risk factors associated with alarm fatigue among nurses dealing with critically ill patients.

Problem-Focused Coping and Teacher Emotional Violence: A Serial Mediation Analysis.

Although school violence is a serious problem, teacher emotional violence that has short- and long-term detrimental effects on children's development is often overlooked. Considering the potential negative effects, it is important to determine teacher characteristics associated with teacher emotional violence, especially in societies where the prevalence rate of emotional violence is high. The current study investigated the role of teacher stress and burnout and favorable attitudes toward emotional violence in the association between problem-focused coping and teacher emotional violence. Between February and June 2019, a cross-sectional study was conducted in 16 randomly selected secondary schools in İzmir, Turkey. In total, 205 secondary school teachers (64.4% females, Mage = 37.20 years) participated in this study. Participants completed questionnaires that assessed their use of emotional violence, favorable attitudes toward emotional violence, stress and burnout, and problem-focused coping. A serial mediation model was conducted. The model indicated that problem-focused coping was not directly associated with teacher emotional violence. Examination of indirect pathways suggested that favorable attitudes toward emotional violence did not mediate this relationship; however, stress and burnout mediated the link between problem-focused coping and emotional violence. In addition, there was a significant indirect effect from problem-focused coping to emotional violence through stress and burnout and favorable attitudes toward emotional violence. The findings indicate a potential role of teacher characteristics in preventing teacher emotional violence.

Отдельные вопросы исследования роли человеческого фактора в профессиональной пенитенциарной сфере

The article contains problematic aspects of the study of the concept of "human factor", meaning the manifestation of a set of personal qualities of a person that affect his work activity in the conditions of official activity in the penitentiary system. Attention is focused on the complexity and multifunctionality of the professional activities of employees of penal enforcement inspections. The factors influencing the quality and efficiency of the performance of official tasks in the process of implementing criminal penalties without isolation from society are considered. Examples from penitentiary practice are given, proving the influence of the human factor on the activities of penal enforcement inspections. Based on the results of a questionnaire survey of employees of penal enforcement inspections, conclusions are formulated that can form the basis for the development of a set of preventive measures to train personnel to take competent actions when solving official tasks, techniques to counter manipulative influences from convicts in order to ensure personal safety in the service, prevention of professional deformation and emotional burnout.