ERGONOMIC METHODS TO OVERCOME THE EMOTIONAL BURNOUT OF THE MODERN MANAGER IN THE SPHERE OF INFORMATION SECURITY

Abstract

The article defines the key aspects of overcoming emotional burnout of modern manager in the sphere of information security. A research was conducted within the framework of the outlined issues. This research was aimed at studying the emotional burnout of a modern manager. The study, which was conducted from September 2019 to January 2022, involved 204 respondents aged 24 to 59, of whom 120 were men and 84 were women. The pilot study covered managers in the field of information security in Berdiansk, Kyiv, Kryvyi Rih and Kropyvnytskyi. As part of the research, the participants were offered a system of recommendations, which included ergonomic methods to overcome emotional burnout, specific exercises and self-improvement methods. Among the recommended ergonomic methods to overcome emotional burnout among managers in the field of information security, special attention is focused on such things as: social empathy; maintenance of highly professional activities; time management; intelligent recharging; full nutrition. It was found that the implemented ergonomic methods for the preventive measures of emotional burnout and the advice provided contributed to reducing the level of emotional burnout in managers. Their condition has significantly improved. Not a single respondent was found who would not have demonstrated positive changes in emotional state. The indicators of each phase after the application of the proposed ergonomic directions and the implementation of the provided recommendations proved the positive dynamics of changes. The most significant positive changes are monitored at the level of the exhaustion phase. In terms of tension and resistance phase, the indicators have also improved. However, it is not necessary to stop there, so that managers can fully cope with emotional burnout. It has been established that if you do not neglect the recommendations developed by us, which are aimed at overcoming emotional burnout, you can improve the emotional, mental, social and physical state of the manager. All respondents who faithfully followed the ergonomic advice had positive dynamics of changes both at work and at home. The proposed ergonomic methods are focused on the formation of successful modern manager personality in the field of information security, and require further more detailed scientific researches.