Effective Dialogue Research Articles

Youth violence and knife crime in ethnic minorities in the UK: A review of the literature.

Youth violence and knife crime is increasing dramatically, so much so it has been described as a global epidemic. The social, economic and political forces fuelling this rise mean that minority groups are particularly affected. This paper reviews the literature primarily from a UK perspective, and illustrates the disparate factors that are influencing the rise in youth violence and knife crime and illustrates the complexities of integrating the perspectives of different disciplines into coherent intervention strategies. We conducted a systematic review of the literature that explores both the causes of increasing youth violence and knife crime as well as some of the interventions that have attempted to deal with the problem. A complex interplay of social, economic, mental health and political factors underpin the increase in youth violence and knife crime. An uneasy tension exists between a traditional criminal justice system-based approach based upon deterrence and punishment, and a more liberal preventative model focusing on adolescent mental health. None of the interventions thus far have been particularly effective. Youth violence and knife crime is a global social issue that causes untold suffering to individuals, families and communities as well as fear that reverberates through society. Interventions have often been devised through the lens of particular disciplines or ideologies. Integrating these perspectives into a coherent approach that is actually effective demands greater co-operation, dialogue and mutual understanding between disciplines and agencies, as well as a robust framework for the evidence-based assessment of outcomes.

A fragment-based approach for computing the long-term visual evolution of historical maps

Cartography, as a strategic technology, is a historical marker. Maps are tightly connected to the cultural construction of the environment. The increasing availability of digital collections of historical map images provides an unprecedented opportunity to study large map corpora. Corpus linguistics has led to significant advances in understanding how languages change. Research on large map corpora could in turn significantly contribute to understanding cultural and historical changes. We develop a methodology for cartographic stylometry, with an approach inspired by structuralist linguistics, considering maps as visual language systems. As a case study, we focus on a corpus of 10,000 French and Swiss maps, published between 1600 and 1950. Our method is based on the fragmentation of the map image into elementary map units. A fully interpretable feature representation of these units is computed by contrasting maps from different, coherent cartographic series, based on a set of candidate visual features (texture, morphology, graphical load). The resulting representation effectively distinguishes between map series, enabling the elementary units to be grouped into types, whose distribution can be examined over 350 years. The results show that the analyzed maps underwent a steady abstraction process during the 17th and 18th centuries. The 19th century brought a lasting scission between small- and large-scale maps. Macroscopic trends are also highlighted, such as a surge in the production of fine lines, and an increase in map load, that reveal cultural fashion processes and shifts in mapping practices. This initial research demonstrates how cartographic stylometry can be used for exploratory research on visual languages and cultural evolution in large map corpora, opening an effective dialogue with the history of cartography. It also deepens the understanding of cartography by revealing macroscopic phenomena over the long term.

Effects of Cross-Cultural Negotiation Strategies on International Joint Venture Success

Purpose: The aim of the study was to assess the effects of cross-cultural negotiation strategies on international joint venture success. Methodology: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries. Findings: Cross-cultural negotiation strategies play a pivotal role in the success of international joint ventures (IJVs). Research suggests that effective negotiation tactics tailored to the cultural context of the parties involved significantly enhance the likelihood of achieving mutually beneficial outcomes and sustaining long-term partnerships. Studies have shown that cultural differences in communication styles, decision-making processes, and conflict resolution approaches can either facilitate or hinder negotiation effectiveness. Utilizing strategies such as cultural adaptation, empathy, active listening, and flexibility can bridge cultural gaps, foster trust, and facilitate collaboration among partners from diverse cultural backgrounds. Conversely, neglecting cultural nuances or employing ethnocentric negotiation tactics may lead to misunderstandings, conflicts, and ultimately, the failure of the joint venture. Therefore, understanding and integrating cross-cultural negotiation strategies are imperative for maximizing the success of international joint ventures in today's globalized business environment. Implications to Theory, Practice and Policy: Hofstede's cultural dimensions' theory, intercultural communication theory and cognitive adaptation theory may be use to anchor future studies on assessing the effects of cross-cultural negotiation strategies on international joint venture success. Develop tailored training programs and resources to enhance negotiators' cultural intelligence and competency in cross-cultural negotiation strategies. Advocate for the integration of cross-cultural negotiation competency standards into international business education curricula at academic institutions.

Social moderation and calibration versus codification: a way forward for academic standards in higher education?

ABSTRACT A key responsibility of higher education providers is the accurate certification of the knowledge and skills attained by their students. However, despite an intense focus on developing relevant quality assurance regulations, academic standards in higher education have remained resistant to explication and consistent application. In this paper, we initially deconstruct and evaluate academic standards and dominant practitioner perspectives on their nature and use, including techno-rational, sociocultural and sociomaterial approaches. The limited prior research on the effectiveness of calibration and social moderation processes is reviewed, highlighting the significant challenges in sharing tacitly held understandings of assessment criteria (attributes of quality) and standards (levels of achievement). Further complications are considered that arise from the varying expertise and power relationships of assessors and the complexities inherent in the development and use of codified artefacts for capturing and sharing standards. We opine that because of the difficulties in clearly representing and agreeing standards, it is unsurprising that there is little evidence of marking consistency to be found in the literature even in contexts where carefully crafted artefacts, such as rubrics, are in use. We conclude that effectiveness would be enhanced through sharing understandings more widely and refocusing the use of assessment codifications towards how they may catalyse effective social moderation and calibration dialogues. Dialogues that foreground individuals’ positions of consensus and dissensus at significant points of interpretation in the assessment process are identified within the paper.

Apply advanced management techniques in demolition, renovation and construction projects to improve building material recycling efficiency and reduce carbon emissions

This research delves into the complicated issues associated with demolition, renovation, and construction of buildings to find viable, sustainable practices that will relieve some strain on nature. Identifying major components like governmental policies, cooperative work of stakeholders, assimilation of technology, and the possible transformative capacity brought by Building Information Modeling (BIM), this research attempts to unveil how a more ecologically mindful construction industry can be achieved. The methodology used in this research has a multi-dimensional approach that is aimed at thoroughly understanding and clearing the challenges within the construction industry. The strengths like government support, stakeholder involvement, technological innovations, and adoption of BIM assist in building a strong base for sustainability. The research identified opportunities for technological advancements, special solutions, and government incentives. Technological advancement is a constantly changing environment, which gives the building sector an opportunity to adapt and enhance its recycling strategies. Customized solutions highlight the fact that such "place-based" strategies are needed because different urban, suburban, and rural landscapes present distinct challenges. Most property owners would be convinced to swap their regular buildings with sustainable building techniques through incentives from the government, such as tax benefits and subsidies. Furthermore, regulatory compliance issues and resistance to change cement the fact that societies need not only solid guidelines but also constant efforts to redefine standards in every industry. Effective negotiation between stakeholders becomes essential. Therefore, it can be stated that the findings give weight as catalysts of change in terms of action within the construction industry.

UK endoscopy trainer survey: perspectives on current endoscopy training delivery, experience, barriers and opportunities

ObjectiveUK endoscopy training is delivered by trainers possessing well developed endoscopy and teaching skills to help learners perform high-quality endoscopy. Train The Trainer (TTT) courses are effective, but additional trainer...

언어학적 갈등분석과 갈등대화 연구

The purpose of this paper is to explore the classification and causes of conflict, as well as to investigate the potential for conflict research based on linguistic aspects. Conflict and discord are inevitable in our lives because our perspectives and understandings are diverse, making conflict a natural outcome. To achieve this, we seek to understand the characteristics and patterns of conflict discourse and examine the linguistic strategies and features employed in conflict dialogue. Conflict naturally manifests itself in non-verbal forms, but it is more effectively expressed when mediated through language. This is because linguistic symbols can reflect differences in opinions, conflicting understandings, and clashes of interests. The resolution of conflicts is rooted in mutual understanding and effective dialogue, emphasizing the importance of comprehending and respecting the other party's perspectives. From this perspective, linguistic scrutiny of conflict plays a crucial role in understanding and resolving societal conflicts.

A CALL FOR A NEW INTERCULTURAL COMPETENCE PLAYBOOK IN MEDIATING SOCIAL TRANSFORMATION

Every culture is in conflict; conflict is endemic in the process of culture metamorphosis. This paper examines the paradox that conflict is intrinsic to every culture, yet there is little attention to the ‘culture’ norms in resolving that conflict. There are conflicts within cultures and there are conflicts between cultures. The pioneering scholarship on national cultural traits, by original thinkers such as Hofstede and Ting- Toomey in the 1990s, assisted negotiation and dispute resolution and provided a foundation for cultural differentiation. But much has changed in intercultural understanding since then. We are now aware of enormous variations in values, styles, and customs in defined cultures. Today in the 2020’s we are fast becoming a more global interdependent society with high cultural diversity, declining Western power, and rising Asian-led world order in a new era of commercial influence, high-speed digital robotics, and artificial intelligence. We are in an unprecedented global pandemic where cultural norms and expectations are under threat, in individualistic and collectivist cultures. We face existential threats from climate change and environmental catastrophes. We need a new mediator playbook for effective intercultural negotiation and issue resolution.

The Interaction of Government and Society in an Online Dialogue (on the Example of the Kostroma Region)

Relevance. The article analyzes the transformation of the interaction of society and government from offline dialogue to online communication - on the example of the Kostroma region.The purpose of the study is to identify the opportunities and forms of online interaction between the government and society for discussing socially significant topics.Objectives: to analyze the content of public discussions taking place at the regional level and related to the construction, restoration and functioning of objects of cultural significance; to identify forms of integration into the digital public space of techniques that characterize traditional dialogue; to identify a range of problems that hinder an effective and equal online dialogue between government and society.Methodology. The research is based on a dialectical understanding of socio-cultural processes and phenomena, on general scientific and logical methods of cognition. Ideographic, historical-comparative, and institutional methods are used.The results of the research are theoretical and applied in nature and are aimed at finding effective techniques that eliminate barriers to alienation of society and government in the digital public sphere, ensuring interested and productive participation of the parties in the discussion of a socially significant agenda.Conclusions. The nonlinear and spontaneous nature of the transformation of offline dialogue into online communication is noted, which is explained by the insufficient adaptive resource of a part of society, as well as the survivability of old management technologies and models. The possibilities and advantages of online communication for discussing socially significant topics are revealed. It is proved that at present a significant part of legislative or technical obstacles to establishing a productive online dialogue between the authorities and the population have been eliminated - mental and psychological obstacles remain. It is concluded that the escapist tactics of the authorities, ignoring the request of the population to participate in the discussion of regional and urban problems, as well as the destructive revelatory pathos into which the opposition often falls, is an equally fragile basis for the search for public consensus. It is noted that the digital public sphere is still evaluated by some government representatives primarily as a resource for formalizing and standardizing dialogue with citizens.

What is (and is not) stakeholder dialogue in CSR? A review and research agenda

AbstractStakeholders increasingly expect to be engaged in corporate social responsibility (CSR) agendas through dialogue; the joint creation of meaning between firms and stakeholders, or among stakeholders. Dominant conceptions of stakeholder dialogue in CSR prioritize firm interests, and uncertainty as to what constitutes stakeholder dialogue, and how it should be practiced, permeates theory and practice. What is (and is not) stakeholder dialogue and how does it generate positive impacts for business and society? To unpack this question, we systematically reviewed 374 scholarly outputs across the CSR and stakeholder dialogue literatures over a 30‐year timeframe. Operating at the intersection of these two literatures, we identify ‘conceptualizations’ of stakeholder dialogue in CSR as either integral (an intrinsic component of CSR) or incidental (a communicative response to CSR), as well as the ‘contours’ (i.e., boundaries) and ‘contexts’ of stakeholder dialogue in CSR. In doing so, we posit that the key to generating effective stakeholder dialogue for business and society lies not only in greater cohesion between CSR and stakeholder dialogue literatures, but in practicing dialogue that is ongoing, stakeholder (rather than firm) focused and avoids idealization. Herein, we stimulate a research agenda for scholars interested in communication and CSR at a time when the social and environmental demands placed on firms continue to escalate.

Emotional, Psychological, and Social Well-being Experience of Long-Term Living with Type1 Diabetes Mellitus: A Patient-Psychiatrist-Endocrinologist Perspective.

Type1 diabetes mellitus (T1DM) is a chronic autoimmune disease that impacts blood glucose levels and can also lead to an increased prevalence of psychiatric conditions. Living with T1DM has been associated with a significant impact on a person's social, mental, and psychological quality of life (QoL). Stressors related to T1DM include the demands of managing the condition, acceptance of the diagnosis, and recognition of the sizeable personal responsibility involved in managing the condition. Participating in treatment designed to improve QoL can still take a psychological toll on individuals with T1DM and can lead to a wide range of psychological distress, including anxiety, fear, depression, stress, anger, frustration, and denial (among many others). Ongoing research seeks to investigate the range of psychiatric conditions that are common among people with T1DM. Bringing patient perspectives into research to design and implement workable solutions is the future of a novel holistic approach to managing T1DM-related mental health impact. Connecting with other people living with T1DM, clinicians, counselors/therapists, mental health professionals, and social workers might alleviate some of the challenges of managing the emotional issues and psychological distress associated with T1DM. Here, we provide the perspective of someone with over 33years of living with T1DM, its impact on his mental health, QoL, the steps undertaken, and the path to successful management. This perspective is complemented by opinions from two expert clinicians-an endocrinologist and a psychiatrist. Sharing the real-life subjective burden experienced by the person living with diabetes could be one step towards increasing awareness of the toll of mental health disorders on people living with T1DM. This patient experience, complemented by expert endocrinologist and psychiatrist opinions, could pave the way for an effective two-way dialogue to manage the condition effectively.

Stakeholder capitalism as a modern model of corporate social responsibility

The article reveals the conceptual foundations and importance of the stakeholder model for the successful functioning of modern business organizations, their development, ensuring competitive advantages, strengthening sustainability, brand and image growth. The relevance of this concept is also substantiated for ensuring sustainable social development. The purpose of the study is to examine the practical aspects of stakeholder capitalism as a modern model for implementing social responsibility by business organizations. In the course of scientific research into the essence and scope of expression of the modern stakeholder model of business activities, the author's own idea of the practical value of these processes for business and society as a whole was developed. The key potential benefits for business organizations in establishing an effective dialogue with key stakeholders based on social responsibility are identified. The author's own vision of the substantive essence of an effective model of interaction with stakeholders is developed, which will affect the increase in a company’s capitalization, increased sustainability, and increased investment attractiveness. A list of possible areas and directions of interaction between the company and key stakeholders is presented in a reasoned manner. Proposals have been developed for promising areas for the development of the stakeholder model of capitalism, based on the principles of social responsibility in modern conditions.

Підходи до формування міжкультурної компетентності фахівців публічного управління

Statement of the problem. At the present stage of development of a globalised society, the importance of intercultural competence, which should be possessed by specialists in those fields that are directly related to the communication process with partners in the international arena, is increasing. The public sphere is no exception, as it is the place where a layer of specialists is formed to perform important tasks assigned to them by the state. Therefore, the relevance of possessing an adequate level of intercultural competence of public administration professionals is growing, especially in recent years, when Ukraine has declared the European integration vector of its development. Analysis of recent research and publications. The formation of intercultural competence of public administration professionals is studied by such scholars as Y. Vyshnevska, L. Gren, O. Hrybko, H. Kyrychenko, N. Kovalska, V. Marchenko, S. Medvedenko, O. Sytko and many others. They study the peculiarities of forming the communicative competence of public administration specialists, consider ways of forming the communicative component of the leadership potential of government officials, raise the issue of the nature of information and communication mechanisms for shaping the image of public authorities, and analyse communicative tolerance in public administration. Identification of previously unresolved parts of the overall problem. The issue of raising the level of intercultural competence of public administration professionals remains an urgent problem that needs to be addressed in the context of Ukraine's European integration. Summary of the basic research material. The intercultural competence of public administration professionals is seen as a set of skills that form a sufficient and effective dialogue between partners and relevant groups of professionals representing different economic, political, religious, ethnic or national groups. The article highlights the main structural components of intercultural competence of future public administration professionals. Angovernment official must be able to interact with partners who may be representatives of different cultures and ethnicities. Close to this is the ability to conduct a mutually beneficial dialogue and the readiness of specialists to make the most effective decision for the communicators. A high level of dialogue is considered to be the ability of its participants to hear and perceive the position of their opponents. Specialists should have the ability to conduct business negotiations at the highest level, as well as a wide range of techniques and methods of comparison and generalisation. Finally, a public sector professional must be an effective conflict resolution specialist and be able to manage conflict situations. Conclusions. Thanks to developed intercultural communication, dialogue in a modern multicultural society becomes possible, and intercultural competence serves as an effective tool for it. It is able to form an environment that provides for a basic and higher level based on such factors as motivation, skills and knowledge, moral autonomy, creativity and criticism.

Linguistic realizations of engagement in TED talks

The article describes linguistic items used for actualizing the engagement strategy in the oral genre of popular science discourse of TED lectures, which seems to be understudied in modern scientific linguistics literature. A huge number of studies have shown that popular science discourse is an interactive event, the success of which depends on the degree and efficiency of interaction between the speaker and the audience. However, the metadiscourse strategies employed in popular science genres, including TED talks addressed to a wide audience, remain insufficiently studied. The research gap in this area of pragmalinguistics predetermines the need to study the strategies of interaction between the speaker and the audience. The research corpus consists of 80 scripts of TED talks posted on the ted.com website. The aim of the study is to analyze linguistic items used for realizing the strategy of engagement of the audience into the discussion, their categories, pragmatic functions and frequency. In order to study the types, functions and frequency of linguistic actualizers of engagement, the methods of quantitative and interpretive analysis were adopted. The study showed that TED lecturers use a variety of language tools, the most productive of which were questions and reader mentions. It was found that at the lexical and grammatical levels, the engagement strategy was realized through imperative verbs, first and second personal pronouns, interrogative constructions, as well as impersonal constructions with solidarity adjectives. The results of the analysis suggested that TED speakers strive to construct an effective dialogue with the addressee, to engage the audience in the process of representing scientific information, making it accessible to lay listeners. It was concluded that the pragmatically correct use of the engagement strategy in the genre of TED talks is an indicator of the pragmatic competence of the speaker and the key to effective communication with the audience.

Problems, causes, and reflections on exhibitions of document collection institutions in China: Triangulation of literature analysis and empirical study

AbstractExhibitions have become a major highlight of information communication and innovative services in Chinese libraries, archives, and local chronicles museums in recent years. However, many of these exhibitions have been hindered in “dialogue” with their audiences, leading to a limited impact. Hence, this study employed a triangulation approach, combining literature analysis and empirical study, to identify the existing problems of libraries, archives, and local chronicles exhibitions. On the one hand, perspectives were refined from previous studies through literature analysis to establish a research foundation for exhibition issues. On the other hand, nine institutions were selected for empirical study through importance‐performance analysis (IPA) in east, central, and west China, integrating audience perspectives into problematic space. Based on the triangulation evidence, the problems mainly focus on three aspects: architectural planning, exhibition business, and public services, whereas the causes of the problems include stereotypes, late start points, and so on. The root causes appear to lie in the failure to transform from the document center to the public center, and the imbalance of curatorial theory research as a constraint bottleneck. These findings are expected to be utilized to enhance the specialization of Chinese documentary exhibitions, which attempt to overcome the difficulties of audience understanding and realize the real value of documents and the communication function of the media, thus promoting an effective dialogue between exhibitions and audiences.

FOSTERING INTELLECTUAL PROPERTY AWARENESS IN ACADEMIC ENTREPRENEURSHIP

The importance of Intellectual Property (IP) in academic entrepreneurship, emphasises a need for specialised knowledge of IP law in university Technology Transfer Offices (TTOs), and general awareness of IP rules amongst university researchers, research assistants, and other university personnel. This helps not only in preventing the inadvertent loss of valuable IP, but also the infringement of IP owned by other parties, which could result in costly law suits. Equally, knowledge of IP law is indispensable to the effective negotiation of licences, and the drafting of contracts that cater for the interests of both universities and industry. The objective of this article is, accordingly, to provide academic entrepreneurs with insights into IP regimes. This should help them in identifying valuable IP, and in ensuring that protection is not compromised. It will also help in determining the modes of protection suitable for particular forms of IP, how to manage acquired rights, and tackle infringements. In the following sections, we discuss these issues from the perspectives of several jurisdictions. Traversing our discussion is an examination of university IP policies, and relevant case law, which should enhance understanding. The last segment of the article concludes and reiterates the importance of IP awareness in academic entrepreneurship. Therefore, this article aims at fostering awareness of IP regimes amongst academic entrepreneurs.

THE STUDY OF CORRUPTION PHOBIA IN THE CONTEXT OF THE DIALOGUE BETWEEN GOVERNMENT AND SOCIETY: THEORETICAL AND METHODOLOGICAL FOUNDATIONS

The article is devoted to understanding the phenomenon of corruption phobia in the context of the relationship between the state and society. The authors note the social foundations and consequences, which are currently significantly influenced by digital reality. The purpose of this study is to describe the phenomenon of corruption phobia. In addition, the authors develop and present a new methodology for studying this phenomenon, which allows, among other things, to obtain information about the personal qualities and social phobias of an official, and also substantiate the relevance of its application both in the field of combating corruption (for the preventive fight against it) and in special historical and socio-political studies aimed at to identify factors that contribute to or, on the contrary, hinder an effective dialogue between the government and society. This publication is the first part of a dyadic (theoretical and practical) work aimed at a comprehensive study of the phenomenon of corruption phobia including for consideration in the development of legislative initiatives, and contains the theoretical basis and methodological basis for the second part – a future holistic research corruption phobia among Russian civil servants. The results of the survey of current civil servants conducted according to the methodology developed by the authors and described in this article, the analysis and interpretation of indicators will be published in the next article.

Components of professional and communicative competence of future lawyers

This article explores important aspects of professional and communicative competence of future lawyers majoring in law. In today's world, where legal practice faces various challenges and requires active interaction with various interest groups, communication skills and interpersonal relations are becoming key factors for successful work. The article examines the components of professional communication competence, including communication skills, empathy and trust building, effective negotiation, public speaking and written communication, and conflict resolution. The practical applications of these skills in the field of legal practice and their impact on performance and client satisfaction are highlighted. The article calls for increased attention to the development of communication skills in the training of future lawyers and notes their importance for achieving professional success in the legal field. The authors emphasise the need to integrate these components into the curriculum to create qualified and competent lawyers.

Reflections on Required Competencies For Health Systems Monitoring, Evaluation, and Learning In India

The movement towards systems thinking and complexity-informed monitoring and evaluation has been ongoing for some time. Covid-19 has accelerated this shift and increased the salience of contextually aware, adaptive forms of evaluation. Drawing from our experience over three years of providing monitoring, evaluation, research and learning (MERL) to a large international philanthropic organization’s health systems portfolio of work in India, we identify three types of evaluator capacities and associated set of competencies that derive from complexity-driven practice in a developing country.
 The first type of capacity relates to deriving evidence in contexts where there are very few traditional forms of data. The MERL portfolio related to health systems outcomes of access, financial protection, and equity even as the health programs themselves were evolving in a period of rapid transformation and dynamism of policy priorities and implementation mechanisms. This required an integration of traditional performance indicators drawn from government datasets with qualitative ‘signals’ focused on drivers of change within the system. Assessment of signals in turn required synthesizing different sources of information, including informal channels of obtaining evidence such as partner meetings or government-sponsored events. The evaluating team thus consciously empowered different kinds of researchers with differential expertise with the goal of building a much more pixelated picture. The goal was not to identify a single source of truth but rather a patchwork of validated information where the relevance of different pieces of data were dependent on evolving outcomes of interest. 
 The second set of competencies related to the skills required to play a convening role for donors and implementing partners, supporting better understanding of the changing operating context and help inform decision-making by program officers and partners. This involved building and sustaining relationships across different stakeholders at different stages of the project – from proposal development to review. Competencies relating to effective dialogue and developing an understanding of the core interests of international, national and sub-national partners as well as international donors and experts could only be developed iteratively and over time, but this was crucial in a distributed health decision-making ecosystem like India.
 The third and final set of competencies relate to operational adaptiveness, while evaluating an ecosystem with few constants. This can be the hardest competency to acquire because it is the farthest from the traditional notions embedded in the training of evaluation scientists and MERL practitioners. We found that the degree of buy-in and commitment to previously agreed upon frames of reference for evaluation can be shifted by changes in personnel or internal organizational structures. These shifts can lead to chain reactions of mismatched expectations that needed to be understood and managed in real time by MERL partners. The pandemic further created a natural experiment that on the one hand required a reexamination of program priorities and on the other depended on reliability of donor support.
 Each of these three types of capacities – synthesizing nuanced evidence for adaptive action, relationship building and communication, and managing operational discontinuities are in fact inter-dependent. Building evaluator competencies isn’t simply about capacity-building but rather a recognition of the diversity of skills and worldviews that need to be encompassed within our monitoring and evaluation functions for today’s complex, discontinuous health systems.

Personalized Care in Eye Health: Exploring Opportunities, Challenges, and the Road Ahead for Chatbots.

In modern eye care, the adoption of ophthalmology chatbots stands out as a pivotal technological progression. These digital assistants present numerous benefits, such as better access to vital information, heightened patient interaction, and streamlined triaging. Recent evaluations have highlighted their performance in both the triage of ophthalmology conditions and ophthalmology knowledge assessment, underscoring their potential and areas for improvement. However, assimilating these chatbots into the prevailing healthcare infrastructures brings challenges. These encompass ethical dilemmas, legal compliance, seamless integration with electronic health records (EHR), and fostering effective dialogue with medical professionals. Addressing these challenges necessitates the creation of bespoke standards and protocols for ophthalmology chatbots. The horizon for these chatbots is illuminated by advancements and anticipated innovations, poised to redefine the delivery of eye care. The synergy of artificial intelligence (AI) and machine learning (ML) with chatbots amplifies their diagnostic prowess. Additionally, their capability to adapt linguistically and culturally ensures they can cater to a global patient demographic. In this article, we explore in detail the utilization of chatbots in ophthalmology, examining their accuracy, reliability, data protection, security, transparency, potential algorithmic biases, and ethical considerations. We provide a comprehensive review of their roles in the triage of ophthalmology conditions and knowledge assessment, emphasizing their significance and future potential in the field.