The 13th Plan of Thailand (2023–2027) states that good governance is a non-economic factor affecting economic development (Office of the National Economic and Social Development Board & Office of the Prime Minister, 2023; Solaymani & Montes, 2024). This study examines the influence of good governance on organizational performance through mediation of employee satisfaction in business companies. Good governance comprises four factors: social development, economic management, employee participation, and work orientation. Self-administered questionnaires were distributed to respondents working at business companies in Thailand through a convenience sampling online survey of 395 respondents. The Statistical Package for the Social Sciences (SPSS) v. 29 was employed for descriptive analysis, and ADANCO v. 2.3.2 was used to test the hypotheses. The partial least squares structural equation modeling (PLS-SEM) shows that employee satisfaction mediates good governance and organizational performance through social development and economic management (but not employee participation and working orientation). To boost employee satisfaction and performance, businesses should adopt good governance. Business companies should prioritize economic management, social development, employee participation, and working orientation for effective governance. Company policies that promote openness could help economic management. Lifelong learning and transparency in human resource skill development could also boost social growth for the organization. Qualitative interviews provide more insight into additional research.
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