Technology has played an important role in education, changing the learning environment’s traditional style. Widespread use of technological devices harnesses the educational process and creates opportunities to make education available everywhere and at any time. E-learning provides a way to manage and overcome challenges faced by traditional higher education institutions by allowing them to be more competitive. This research conducted a case study of Taif University to evaluate the effectiveness of e-learning development in the higher education sector, and examined its impact on student performance quality, aiming to identify the important axes for developing higher education e-learning. The study analysed the requirements for developing e-learning and investigated opportunities to build and develop e-learning capabilities in higher education in general and Taif University in particular. Many external and internal influences contribute to e-learning trends in higher education; external funding, tuition fees, technology costs, and education development all influence internal pressure to reduce institutions’ costs. Thus, higher education is turning to e-learning to relieve these pressures, because it significantly reduces costs and improves both learning effectiveness and learning outcomes compared to traditional methods. Despite the advantages of e-learning, some higher education institutions remain in the experimental stages of developing and benefiting from it. This research study the relationships between e-learning difficulties, providing requirements, supporting e-learning, and providing e-learning services in higher education and quality performance.
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