In this study, the Ba4La28/3(Zr0.05Ti0.95)18O54 ceramic was prepared using the solid-state technique. The X-ray diffraction technique was used in this study to investigate the Ba/La order in the solid solution Ba4La28/3(Zr0.05Ti0.95)18O54. We have developed a structural model, to represent the order within the structure. The formula of model [Ba4−a□a]A2[La8+2b3□2−2b3]A1,A1′(Zr0.05Ti0.95)18O54 is described as perovskite layers with a thickness of 3 octahedral parallel to the xOz plane. Scanning electron microscopy (SEM) showed that Ba4La28/3(Zr0.05Ti0.95)18O54 ceramic exhibits a typical columnar grain with a heterogeneous distribution over the entire surface. Complex impedance spectroscopy was used to analyze the dielectric and electrical properties of Ba4La28/3(Zr0.05Ti0.95)18O54 materials over a frequency range of 10 Hz to 1 MHz and a temperature range of 350°C to 400°C. An appropriate equivalent electrical circuit was also used to investigate the contributions of grains and grain boundaries. The AC-conductivity data was analyzed using Jonscher's universal power law. The thermal behavior of the exponent parameter "s" indicates that the dominant conduction mechanism in our compound is the non-overlapping small polaron tunneling (NSPT) model. The activation energies calculated from the conduction and relaxation mechanisms are nearly identical for the Ba4La28/3(Zr0.05Ti0.95)18O54 ceramic.