Digital Etiquette Research Articles

Digital Etiquette and Its Specification (Philosophical and Methodological Aspect)

Introduction.Digital etiquette is a new type of etiquette that defines the rules of behavioral culture in the digital environment of the Internet. It is also shown that digital etiquette is not only a new type of communicative interaction, but also is one of the new socio-cultural phenomena of digital civilization, as well as modern convergent knowledge of a theoretical and applied nature, which is formed at the intersection of humanitarian and technological knowledge and is currently in the process of its formation.Methodology and sources.The work is based on the application of the methodology of historical-philosophical, cultural-philosophical, axiological and interdisciplinary approaches to the consideration of digital etiquette as a new communicative phenomenon of modern reality. The works of russian and foreign authors are devoted to the etiquette theme in the digital and non-digital environment as a source base, as well as modern scientific research are used in digital communications, including digital humanities.Results and discussion.Based on the analysis presented in the article according to the definition of etiquette as a phenomenon and as a concept, its essential features and distinctive characteristics, the specific features of digital etiquette are identified, including value attitudes that are determined by the properties of the third-generation Network (in particular, such as Digital- and Phygital-interaction, actualization of the reputational component of behavioral culture on the Internet, personalization of branding, etc.), which generally indicated the interdisciplinary nature of the new etiquette and the general trend of its development as a digital humanitarian knowledge.Conclusion. The role and importance of the behavioral culture of Network users at the personal and corporate levels becomes very important in modern realities. However, first of all, this applies to representatives of the younger generation-generation Z, which has defined personal freedom as the main value of its existence in society. In this regard, the role of the educational component, including its etiquette component, is objectified in the entire educational system. In particular, within the higher school, digital etiquette training is the training of digital humanitarian knowledge, which represents the unity of educational and educational in the formation of a behavioral culture that reflects the challenges of the new era.

Digital label of communicative culture of XXI century

The purpose of the article is to identify the features of digital etiquette in the context of modern communicative culture, as well as to determine the specifics of its development as a new form of business etiquette of the XXI century in terms of communicative interaction in the network. Methodology. The method of culturological analysis is applied (for consideration of digital etiquette of business communication as an organic element of spiritual culture and an important component of communicative culture); method of system analysis and synthesis (for consideration of digital etiquette as a part of etiquette culture of the XXI century), typological method (for revealing characteristic features of digital etiquette), method of semantic and pragmatic interpretation (for complex interpretation of the meaning of paralinguistic, verbal, kinetic and material-sign means) digital etiquette), etc. Scientific novelty. The etiquette culture of the virtual space of the network society of the XXI century is studied; the concept of "digital etiquette" is clarified and its differences from "network etiquette" are revealed; the peculiarities of business communication etiquette in the context of specifics of information and communication technologies are analyzed; the prospects of development of etiquette culture according to various directions of digital etiquette are revealed. Conclusions. A digital etiquette is a modern form of business etiquette, the emergence of which is directly related to the active development of technology and the formation of a global network infrastructure. The study found that the development of digital etiquette is fully consistent with the formation of a new social order and a new social culture (digital) as a regulatory and meaning-making component of the network society. Digital etiquette as an important component of the communication culture of the XXI century. which defines the values ​​and standards for participants in network communications at all levels of interaction. At the beginning of the third decade of the XXI century, digital communication is an integral part of business communication, and digital etiquette is an important manifestation of the culture of business communication, the level of which affects various forms of communication processes. In accordance with the specifics of development in digital etiquette, the features of business etiquette of the previous historical period are being transformed and new patterns are formed associated with etiquette as a modern sociocultural phenomenon.

Знакомство с цифровым этикетом: электронная переписка при дистанционном обучении

The article is devoted to the analysis of the rules of behaviour of communicants in the process of distance learning. The purpose of the study is to consider the main difficulties that arise when students and teachers communicate in the virtual space, to identify their causes and ways to overcome them. The author focuses on the rules of email etiquette. The data obtained during a survey of students and teachers of the Perm State National Research University is used by the author. The relevance of the topic raised in this article is due to the fact that at present it is an urgent need to teach students and schoolchildren the basics of digital etiquette, namely, polite communication in social networks, compliance with the etiquette of official email correspondence, etc. The methods used for research include analysis, description, observation, comparison. The results of the study showed that in the moving to distance learning, when students ' communication with the teacher becomes mediated, many students experience certain difficulties, because they do not know the rules of behaviour in cyberspace. In this regard, it is concluded that teachers should include the module " Acquaintance with digital etiquette " in the course of training in order to make communication with students more effective and develop the necessary communicative competence.

Digital Content of Modern Media as a Sphere for the Formation of Digital Etiquette in the Context of Transmedia

The topicality of the article is determined by the fact that it examines the specifics of modern digital content in the context of the transformation processes, which take place in modern media in the context of transmedia that influence the formation of digital etiquette. The rapid development of the technical and technological components of communication contributes to the constant transformation of digital etiquette and this is one of the problems of modern transmedia space, which actualizes the identification of the content features of digital content, the role of the axiological component of modern media materials, the definition of effective ways of their representation that corresponds with the needs of the modern digital audience. The aim of the research is to describe the key characteristics of digital content in modern media that promote the formation of digital etiquette. The novelty of the article is in the concept analysis of print media, television and radio broadcasting in the context of transmedia according to the approach of the general key characteristics of the current digital content that contribute to the formation of digital etiquette and have the prospect of further research. The methodological basis was the scientific works of media theorists in Russian and foreign scientific communities. During the work on the article in the field of researching the content of modern mass media and the transformation processes that take place in the media, the author used the methods of analysis and comparison, the synthesis method was applied in terms of discussing the research results, formulating conclusions. The results of the research show that today not only adaptation in the digital environment is required but also close integration with all processes of the digital development of society is necessary for the successful functioning of modern media. The typical key features for modern digital content, which are the environment for the formation of digital etiquette, were identified during the research. It includes the ability to consume content through various gadgets; creation of interactive materials that satisfy the demands of a certain audience and give the right to participate in the creation of content and to choose it; the creation of complex multi-component materials that are endowed with the features of the project and also the transmedia narrative pattern. The article represents the interest to practicing journalists, as well as to researchers in the sphere of development of digital journalism, transmedia storytelling, digital content features and digital etiquette. Keywords: journalism, digital content, mass media transformation, transmedia, storytelling, digital etiquette

Digital Etiquette and Regulations in the Communicative Order of the Social Network Space

Digital Etiquette and Regulations in the Communicative Order of the Social Network Space

Internet Memes at Russian as a Foreign Language Lesson in Teaching Digital Etiquette to Students

Internet Memes at Russian as a Foreign Language Lesson in Teaching Digital Etiquette to Students

ETHICAL ASPECTS OF DISTANCE EDUCATION IN THE EPOCH OF THE COVID-19 PANDEMIC

The article focuses on the ethical issues of distance learning as a challenge faced by education during the COVID-19 pandemic. The author considers the moral and value aspects of distance learning at different levels - from problems of an international nature to individual communication between teacher and student. The range of problems related to the ethical component of distance learning is quite wide: digital inequality, digital literacy, pedagogical relations between "digital aborigines" and "digital immigrants", features of the use of digital material, etc. The author demonstrates the ambiguity of the problems that arose in the era of the pandemic. Thus, on the one hand, distance education requires a complete transition to digital format, on the other - both sides of the educational process are not ready for this format, because they do not have the necessary technical knowledge. Ethical issues are often financially related, such as addressing digital inequality or digital literacy. The article emphasizes that the digitalization of education requires a high level of responsibility and trust from all participants in the educational process. The most important condition of ethical behavior is awareness of digital etiquette and the effectiveness of penalties for its violation or incentives for its observance: compliance with ethical standards is a fundamental condition for success in the format of distance learning. At the same time, this requires first of all the development of distance learning principles and a corresponding code of ethics at the level of a specific educational institution.

Libraries of the world during the pandemic: a new experience and the first conclusions

The main theme of 2020 for libraries around the world is organizing the work under the constraints associated with COVID-19, which was confirmed by the results of information searches for articles in the world’s largest databases (Google Scholar, Web of Science, Scopus, etc.), which discuss actual problems of libraries’ activity during this period. Their solution is achieved by developing common approaches to challenges at the global level, sharing best practices and methods of working in a pandemic. The purpose of the article is to present the key reports presented in the cycle of online meetings entitled “Life of the world’s libraries during a pandemic”, organized by the State Public Scientific and Technological Library of the Siberian Branch of Russian Academy of Science (SPSTL SB RAS). The article presents the experience of foreign and Russian libraries: Bibliothèque universitaire des langues et civilisations (France), the Libraries of New York University and Harvard Universities (USA), University of Tartu Library (Estonia), the National Library of the Republic of Turkey, the Scientific Library of the Belarusian National Technical University, Research Library of Tomsk State University and SPSTL SB RAS. The authors showed the activities of libraries to organize the work of employees and service users. As a result, it was determined that libraries choose different ways and methods of working with users, develop innovative services, expand the repertoire of information resources / products, take measures to ensure the safe work of employees, including remotely. It was emphasized that not all types of work could be transferred to a remote mode, and that required quick decisions on the redistribution of functions among employees and the мlaunch of new projects. It is concluded that librarians need to continue learning digital etiquette and gaining new skills and competencies for telecommuting.

ЦИФРОВОЙ ДЕЛОВОЙ ЭТИКЕТ В ДИСТАНЦИОННОМ ФОРМАТЕ ВЫСШЕГО ОБРАЗОВАНИЯ

The article highlights the essential characteristics and specifics of Digital Business Etiquette. The role and importance of digital business etiquette as a tool for effective communication in the internet space of the university environment are shown within the framework of the problem areas of the di-station format of higher education, which were updated in the context of the pandemic. The study is based on the application of the methodology of cultural-philosophical, axiological and interdisciplinary approaches to the consideration of digital etiquette as a new communicative phenomenon of a new reality.

Exploring Students’ Knowledge and Practice of Digital Citizenship in Higher Education

The purpose of this study is to investigate undergraduate students’ knowledge and practice of eight of the nine elements of digital citizenship: digital commerce, digital communication, digital literacy, digital etiquette, digital law, digital rights and responsibility, digital health and wellness and digital security. The sample population for this descriptive study comprised 204 undergraduate students selected by purposeful sampling. The results show that undergraduate students have an insufficient level of knowledge about good digital citizenship. A significant number of undergraduate students do observe eight digital citizenship elements through several ethical practices; however, the study revealed several concerns among participants in regards to security and safety, such as verifying the reliability and credibility of digital resources, checking the accuracy of information on the Internet, interpreting laws and penalties related to using digital resources, reporting irresponsible behaviour to the appropriate authorities and limiting the time and duration of daily digital device use. The results of this study show that an individual’s extent of experience using the Internet is not a factor that affects the level of knowledge and practice of digital citizenship among undergraduate students. Conversely, the nature of academic specialisation, particularly technology-heavy courses (e.g. Educational Technology), are among the factors that affect the knowledge and practice of good digital citizenship. This article offers several recommendations for future study, policy development and practice.

The Impact of Social Networking on Enhancing Digital Citizenship among Princess Alia College, Al- Balqa’a University Students

The study aimed to identify the impact of social networking on enhancing digital citizenship among students of Princess Alia University College at Al-Balqa Applied University. To achieve study objectives, the researcher used descriptive analytical methodology, where the researcher prepared a questionnaire consisting of (36) statements distributed over six dimensions: Digital citizenship awareness, digital access, digital commerce, digital etiquette, digital rights and responsibilities, digital safety. After verifying tool validity and reliability, the tool was distributed over the study sample that consist of (300) female students from Princess Alia University College, that was randomly selected, during the year 2019/2020. The study concluded that there is a high level of awareness with a value amounting 3.96 among students of the Princess Alia University College at Al-Balqa Applied University for Digital Citizenship. α =(0.05) on the impact of social networking on enhancing digital citizenship with its dimensions digital access, digital commerce, digital etiquette, rights and responsibilities and digital safety) among students of Princess Alia University College at Al-Balqa Applied University attributed to scientific level and specialization, The study recommended a set of recommendations, including: the need to establish a working group of Jordanian universities, government departments and private, working to raise the values ​​of citizenship in general and digital citizenship in particular.

The Role of Digital Nativity and Digital Citizenship in Predicting High School Students’ Online Information Searching Strategies

This study examined the relationship of digital nativity and digital citizenship with online information search strategies. 331 high school students participated in the study. The data collection instruments were Online Information Searching Strategies Inventory (OISSI), Digital Nativity Assessment Scale (DNAS), and Digital Citizenship Scale (DCS). Stepwise multiple regression analysis was employed in the analysis. The results indicated that online information search strategies were best predicted by ‘digital communication and literacy’ levels. “Digital security” was a significant determinant for all sub-dimensions of online information searching strategies while “Digital etiquette and law” was not a statistically significant predictor. On the other hand, “Comfortable with multi-tasking” and “Reliant on graphics for communication” were significant determinants for behavioral domain strategies of the online information searching. Procedural and metacognitive domain strategies were predicted by “Thrive on instant gratifications and rewards”. The results of this study will be important for educators and parents in providing guidance for digital natives in terms of access to and use of information.

STRATEGY OF DIGITAL ETIQUETTE EDUCATION OF ELEMENTARY SCHOOL STUDENTS

The use of digital technology is an inevitable necessity in the era of the Industrial Revolution. Internet access has supported a new digital lifestyle. Digital Native easily accesses the internet and uses digital technology. Navigating the internet is a daily necessity for digital native. They seemed addicted to the internet. Unfortunately, digital natives are not aware of digital traces left behind which can deduce dangerous risks. Progressive education in the era of the industrial revolution is important to develop the concept of character education in accordance with the era. This study aims to find elementary school strategies in forming digital etiquette. The method used in this research is qualitative method. Data collection is done through observation, interviews and documentation. The study involved the principal, and the teacher as research subjects at the Surabaya City Elementary School. The results show that there are three frame approaches developed by schools to embed digital etiquette in elementary schools. Student learning academic performance, School environment and School behavior and Student life outside the school environment. The three frames are used to provide the norms and responsibilities for using digital devices.

Perceived Digital Etiquette Behaviors among College Students: Gender and Study Program Comparisons

The purpose of this present study was to examine perceived digital etiquette behaviors among college students, and to compare gender and study program differences. Samples were selected from the first year students who enrolled in the preparation courses prior to the start of new semester. A total of 109 respondents agreed to participate and complete the survey questionnaire. A newly developed instrument called “perceived digital etiquette behviors” consisting of 10-item of 5-point rating scale was employed for data collection. Findings revealed that the overall digital etiquette behaviors of these college students were at a high level. Results of independent samples t-test analysis indicated no significant difference in perceived digital etiquette behaviors between males and females. Nonetheless, this study found a significant difference in perceived digital etiquette behaviors between management and accounting students (t = -3.297, p = .001). Discussions and recommendations for further studies were also conferred.

UAE Undergraduate Student Digital Etiquette and Belief-Oriented Technology USE

The objectives of this article are: explore the adherence to digital etiquette and ‎belief-oriented technology use, examine the relationship between ‎digital etiquette and belief-oriented technology use, and examine the influence of ‎IT Course on students' digital etiquette. The ‎sample comprised 350 students, who were taking IT and ‎non-IT Courses at two private universities. The research employed a ‎cross-sectional survey using a two-part questionnaire. The first part measured digital etiquette, while the second part measured technology use orientation results showed a widespread adherence to digital etiquette among the respondents ‎with very small numbers reporting the violation of ethics. The same positive pattern was found with use orientation where most respondents reported a positive technology use orientation ‎based on their belief. The correlation analysis indicated a strong positive relationship ‎between digital etiquette and belief-orientation (r = 932), while the t-test results revealed a non-‎ significance difference between IT and non-IT students in their digital etiquette.

Navigating the unbeaten track from digital literacy to digital citizenship: A case of university students in South Africa’s Eastern Cape province

Unlike the millennials from the industrialised world who were raised amidst an increasingly online and socially networked society, their South African counterparts at previously disadvantaged universities have some weaknesses similar to those of digital migrants. These weaknesses are caused by the limited exposure millennials in South Africa have to digital devices and Internet connectivity. In spite of these impediments, their future careers in an increasingly globalised world require them to behave like, transact and engage with full-fledged digital citizens from the global north. Digital citizenship is the ability to use technology safely, responsibly, critically, productively and civically. This raises intellectual curiosity about the extent to which the African millennial is prepared for a world that expects them to be digital citizens. This article, therefore, investigates the challenges faced by the South African millennial as they navigate an unusual route to digital citizenship. We adopted the activity theory for a mixed-methods study that consists of a survey of 148 questionnaires and 15 in-depth interviews. The findings show that while university-going millennials acquire digital literacy, their development of digital citizenship is affected by lack of mentors and access (i.e. connectivity and devices) at home and lack of soft skills training (i.e. online safety, digital etiquette and inadequate information literacy) at the university.

Этикет и его измерения в информационном обществе

Показано, что в современном информационном обществе этикет существует в двух основных измерениях – реальном и виртуальном. В реальном измерении этикет представлен всеми существующими видами этикетной коммуникации, в виртуальном – сетевым этикетом и цифровым этикетом. Цифровой этикет рассмотрен как новый вид этикетной коммуникации с позиций функций нового Web 3.0. В целом проведенный анализ позволил определить современный этикет как единое системное целое нормативно-этического характера, регулирующее взаимоотношения людей в современном глобальном обществе в реальном и цифровом изме-рениях, а также при взаимодействии этих измерений. Подчеркивается, что в новых условиях этикетная те-матика представляет собой современное междисциплинарное знание, которое находится в стадии своего оформления, поэтому требует внимания специалистов, практикующихся как в области гуманитарного зна-ния, так и в области современных коммуникативных технологий.

Цифровая культура: понятие, модели и практики

Статья посвящена анализу концептуальных подходов к междисциплинарному направлению цифровой культуры, его основным моделям и практикам. Цифровые технологии на рубеже XX - XXI вв. трансформировали все сферы жизнедеятельности общества: культуру, экономику, политическую сферу, науку, образование и породили феномен цифровой культуры. Его проявление в каждой из указанных сфер характеризуется многообразием концептуальных моделей и практик. В статье представлено определение понятия цифровой культуры как междисциплинарного направления исследований, рассмотрена специфика ее основных подуровней, исследуются тенденции ее развития как практическая реализация ее концептуальных моделей в общественной идеологии, университетском образовании, социогуманитарном дискурсе, в искусстве.

Discrepancy between Learning and Practicing Digital Citizenship

The importance of digital citizenship has been well recognized and integrated in standardized school curriculum. However, there are very few empirical studies that report on the success of these new initiatives. Our teaching experience suggest that students are able to perform well on exams that assess proper online conduct, but they still fail to follow digital citizenship guidelines in practice. In this paper, we present a study to investigate students’ attitudes and opinions on various digital citizenship concepts via a self-reported questionnaire that is designed to gain insights on what the students would actually do in real life. Our results show that among the nine digital citizenship elements, students have the most appreciation for access, communication, literacy, and security. On the other hand, elements such as digital etiquette and health and wellness were trivialized and undervalued. Furthermore, we found some students were unable to come to a consensus on what is right and wrong in certain scenarios pertaining to digital law. As the Internet continues to gain prominence in our daily lives, these findings lead to important questions of how learning modules and how the overall education system need to change so to ensure the growth of good digital citizens in the future generation.

An Analysis of Prospective Teachers’ Digital Citizenship Behaviour Norms

This study analyzes prospective teachers’ digital citizenship behaviour norms. The sample consists of the seventeen prospective teachers who studied at the University Of Gaziantep Faculty Of Education in the academic year 2009-2010. Qualitative methods were utilized in the collection and the analysis of data. The results indicated the teachers adequately demonstrated behaviour norms regarding digital communication and digital literacy, yet only few showed behaviour norms concerning digital access, digital etiquette, digital commerce, digital rights and responsibilities, digital law, digital health and wellness, and digital security categories. Therefore, these results highlight the fact that the digital citizenship behaviour norms should be included in teacher training programs in Turkey.