Development Of Information Services Research Articles

Value analysis in measuring the impact of information technology and its success in developing information services

The research aims to measure the effect of using information technology in developing information service. And measuring the role of the relationship between the effectiveness of developing information services and efficiency in the success of using information technology, depending on the method of value analysis, and using the descriptive approach (the analytical method). The sample reached (70) individuals from the beneficiaries. The research adopted the qualitative measurement method of value analysis in a questionnaire dedicated to the information technology variable and to know the level of success in developing information services. To analyze the results, the research came out with a set of results, including: Information technology, using the method of value analysis, has an impact on increasing the efficiency of information services by a value of (49%), and increasing efficiency by an amount of (51%). The results also showed that the beneficiaries were satisfied and satisfied with the information services provided using information technology by (81%), in addition to the existence of a statistically significant moral correlation between the efficiency of using IT successfully and the effectiveness of developing information services. The value in information measurements as a qualitative measure of quality and with a qualitative trend in the discipline.

Role of Nursing Post Cesarean Section Women at Woman's Health Hospital

Background: The improvement of maternity care is a key health policy focus, in recognition that health and wellbeing have implications throughout life .Women satisfaction is a crucial predictor for maintaining and monitoring the quality of health care and can inform service development and delivery. Aim of the study: the aim of study was to evaluate nurses care for women after cesarean section and their satisfaction of care provided. Design: Correlational research design was used Sample: A convenience sample150 of women post CS were recruited in this study. Setting:The study was handled at obstetrics ward and postpartum department at the Woman’s Health hospital, Assiut University, Egypt. Results: Findings shows that the mean age of women was 29.18±5.82 year, more than half of the women were ambulated six hours after surgery and the majority of them (83.3%) were satisfied regarding hospital care. Conclusion: Nurse has an important role in care of women undergoing to caesarean sections and improve their satisfaction. Recommendations: In the future, for all nurses, educational training programs on ideal post-cesarean section care must be developed and implemented.

Impact of the COVID-19 pandemic on older adults mental health services: A mixed methods study.

ObjectivesThe COVID‐19 pandemic has had a significant impact on older adults mental health care. Our study aimed to explore staff perspectives on key challenges and innovations in order to help inform the delivery of older adults mental health care in subsequent waves of the pandemic.MethodsA mixed methods online questionnaire developed by National Institute for Health Research Mental Health Policy Research Unit was used to gather staff perspectives on their challenges at work, problems faced by service users and their carers, and sources of help and support. Descriptive statistics were used for quantitative analysis and descriptive content analysis for qualitative analysis.Results158 participants, working in either community or inpatient settings, and from a range of professional disciplines, were included. For inpatient staff, a significant challenge was infection control. In the community, staff identified a lack of access to physical and social care as well as reduced contact with friends and families as being challenges for patients. Remote working was seen as a positive innovation along with COVID‐19 related guidance from various sources and peer support.ConclusionOur study, with a focus on staff and patient well‐being, helps to inform service development for future waves of the pandemic. We discuss measures to improve infection control in inpatient settings, the role of voluntary organisations in supporting socially isolated community patients, the need for better integration of physical and mental health services at an organisational level, and the importance of training staff to support patients and their families with end of life planning.

Twitter Users' Views on Mental Health Crisis Resolution Team Care Compared With Stakeholder Interviews and Focus Groups: Qualitative Analysis.

BackgroundAnalyzing Twitter posts enables rapid access to how issues and experiences are socially shared and constructed among communities of health service users and providers, in ways that traditional qualitative methods may not.ObjectiveTo enrich the understanding of mental health crisis care in the United Kingdom, this study explores views on crisis resolution teams (CRTs) expressed on Twitter. We aim to identify the similarities and differences among views expressed on Twitter compared with interviews and focus groups.MethodsWe used Twitter’s advanced search function to retrieve public tweets on CRTs. A thematic analysis was conducted on 500 randomly selected tweets. The principles of refutational synthesis were applied to compare themes with those identified in a multicenter qualitative interview study.ResultsThe most popular hashtag identified was #CrisisTeamFail, where posts were principally related to poor quality of care and access, particularly for people given a personality disorder diagnosis. Posts about CRTs giving unhelpful self-management advice were common, as were tweets about resource strains on mental health services. This was not identified in the research interviews. Although each source yielded unique themes, there were some overlaps with themes identified via interviews and focus groups, including the importance of rapid access to care. Views expressed on Twitter were generally more critical than those obtained via face-to-face methods.ConclusionsTraditional qualitative studies may underrepresent the views of more critical stakeholders by collecting data from participants accessed via mental health services. Research on social media content can complement traditional or face-to-face methods and ensure that a broad spectrum of viewpoints can inform service development and policy.

Information Technology Application Policies in the Development of Science and Technology Information Products and Services in Vietnam

Scientific and technological information products and services are one of the important factors that create the scientific and technological information potential of each country. In the context of the Fourth Industrial Revolution having a strong impact on all aspects of socio-economic life, the policy of applying information technology to the development of information science and technology products and services needs improving to promote the provision of scientific and technological information products and services to organizations, individuals and businesses. On the basis of systematization and assessment of current regulations on information technology application policies in the development of information science and technology products and services, the study proposes some orientations to improve the current policy.

Relying on the views and opinions of librarians to know the reality of the level of electronic information services provided in school libraries in the province of Karak: الاعتماد على آراء أمناء المكتبات لمعرفة واقع مستوى خدمات المعلومات الإلكترونية المقدمة في المكتبات المدرسية في محافظة الكرك

This study focused on the view and opinion of school librarians about the extent of electronic information services provided in school libraries in the Hashemite Kingdom of Jordan. And studied this problem: through the provision of school libraries' electronic information services; what level of their ability to help the success and improve the teaching process. The views and opinions of librarians were collected through a questionnaire on the reality of electronic information services provided by school libraries of the Ministry of Education in the Hashemite Kingdom of Jordan. The study included librarians in public schools in the academic year 2016-2017. The study focused on school librarians, whether male or female, in the general public education community in Karak governorate. The researcher used the descriptive, analytical approach and the opinions of the librarians in the information services. To collect the data, the researcher used a questionnaire to know the situation of officials and staff of information services in school libraries and also to identify the problems facing these services and to know future plans to improve and develop information services provided in school libraries. Due to the lack of Internet, the lack of integrated automated systems, the lack of computers for employees or beneficiaries, the lack of marketing activities, the lack of exploitation of social networks, and the lack of cooperation between school libraries in the field of information services in Jordan; Most libraries offer traditional services such as reference service, secondment, etc., as indicated in this study. Electronic information services in school libraries face many difficulties or challenges or important problems, such as lack of information network, budget, the provision of computers rarely, the lack of training programs, and therefore this achieves the desired objectives for libraries negatively affected by these difficulties and challenges. The study focused on a set of hypotheses and the results were as follows: For the response of the sample on the difficulties facing electronic information services, there are differences with statistical function, due to a set of variables such as (gender, participation in training courses), but because of these two variables (knowledge of tasks There are no statistically significant differences.

Cohort profile: National Diabetes Audit for England and Wales.

Between 1 January 2003 and 31 March 2020, a total of 5,280,885 people diagnosed with diabetes were included in at least one NDA data collection. To this date, median follow-up was 12 and 8years for people with type 1 diabetes and type 2 diabetes respectively. Comparisons with the 2019/20 Quality and Outcomes Framework show it included 98% of adults in England and Wales with diagnosed type 1 and type 2 diabetes. Data include demographic characteristics (age, sex, ethnicity, age at diagnosis, deprivation), risk factors (HbA1c , blood pressure, cholesterol, body mass index, smoking status) diabetic and cardiovascular complications and deaths. Secondary analyses have included comparisons of HbA1c and blood pressure measurements in cohorts with similar characteristics to the Epidemiology of Diabetes Interventions and Complications study and the UK Prospective Diabetes Study; COVID-19 related mortality in people with type 1 and type 2 diabetes and incidence of type 2 diabetes following admission to intensive care units. Commissioned NDA reports will continue to inform service development in England and Wales. The same data, with or without linkages to other external datasets, are also a rich resource for clinically orientated research.

Business Models of eHealth Interventions to Support Informal Caregivers of People With Dementia in the Netherlands: Analysis of Case Studies.

BackgroundIn academic research contexts, eHealth interventions for caregivers of people with dementia have shown ample evidence of effectiveness. However, they are rarely implemented in practice, and much can be learned from their counterparts (commercial, governmental, or other origins) that are already being used in practice.ObjectiveThis study aims to examine a sample of case studies of eHealth interventions to support informal caregivers of people with dementia that are currently used in the Netherlands; to investigate what strategies are used to ensure the desirability, feasibility, viability, and sustainability of the interventions; and to apply the lessons learned from this practical, commercial implementation perspective to academically developed eHealth interventions for caregivers of people with dementia.MethodsIn step 1, experts (N=483) in the fields of dementia and eHealth were contacted and asked to recommend interventions that met the following criteria: delivered via the internet; suitable for informal caregivers of people with dementia; accessible in the Netherlands, either in Dutch or in English; and used in practice. The contacted experts were academics working on dementia and psychosocial innovations, industry professionals from eHealth software companies, clinicians, patient organizations, and people with dementia and their caregivers. In step 2, contact persons from the suggested eHealth interventions participated in a semistructured telephone interview. The results were analyzed using a multiple case study methodology.ResultsIn total, the response rate was 7.5% (36/483), and 21 eHealth interventions for caregivers of people with dementia were recommended. Furthermore, 43% (9/21) of the interventions met all 4 criteria and were included in the sample for the case study analysis. Of these 9 interventions, 4 were found to have developed sustainable business models and 5 were implemented in a more exploratory manner and relied on research grants to varying extents, although some had also developed preliminary business models.ConclusionsThese findings suggest that the desirability, feasibility, and viability of eHealth interventions for caregivers of people with dementia are linked to their integration into larger structures, their ownership and support of content internally, their development of information and communication technology services externally, and their offer of fixed, low pricing. The origin of the case studies was also important, as eHealth interventions that had originated in an academic research context less reliably found their way to sustainable implementation. In addition, careful selection of digital transformation strategies, more intersectoral cooperation, and more funding for implementation and business modeling research are recommended to help future developers bring eHealth interventions for caregivers of people with dementia into practice.

Help-Seeking from a National Youth Helpline in Australia: An Analysis of Kids Helpline Contacts.

Counselling helplines or hotlines are key support services for young people with mental health concerns or in suicide and self-harm crises. We aimed to describe young peoples’ use of a national youth helpline (Kids Helpline, Australia, KHL) to understand how usage changed over time. A descriptive analysis was conducted on 1,415,228 answered contacts between 2012–2018. We described the trend of service usage over the observed period, the types of youth who used the service, and the problems young people contacted the service about. Phone (APC = −9.1, KHL: −10.4 to −7.8, p < 0.001) and email (APC = −13.7, 95%CI: −17.1 to −10.2, p < 0.001) contacts decreased over time whereas webchat contacts increased (APC = 16.7, 95%CI: 11.7 to 22.0, p < 0.001). With this increase in webchat contacts, there was an associated increase in total webchat contact duration. Concerns raised in contacts to the service were primarily related to emotional wellbeing and mental health concerns (53.2% phone, 57.3% webchat, 58.2% email) followed by social relationship issues (20.4% phone, 20.3% webchat, 16.8% email) and family relationships (19.4% phone, 17.2% webchat, 21.8% email). The increased preference for online text-based information and counselling services can help inform development of services for young people and allocation of staff/service training and resources.

Information-analytical services — priority innovative area of activities of the National Scientific Agricultural Library of NAAS

The current state and trends in the development of information and analytical customer service with the use of innovative services as one of the priority areas of the library activities are covered. New possibilities of information and communication technologies are shown, which provide creation of integrated unity — resources, products, services for satisfaction of needs of users through increase in a share of information and analytical products and services. Important information and analytical products, resources, services, such as the electronic scientific agricultural library, databases on current issues, including international electronic resources, are presented. The work of the library as a center for methodological support and coordination of work on the formation of bibliometric profiles of agricultural scientists and provides a range of services aimed at improving the efficiency of the scientific community and positioning agricultural science in the international scientific and educational space. It is found that this area of activities in the institution is promising, as it involves further theoretical and methodological, scientific and practical research on working with science-intensive information resources and determining the scientific publication activities of scientists of the NAAS system. It is proved that thanks to new opportunities of information and communication technologies, services introduced in the National Scientific Agricultural Library there are transformations into an integrated unity — resources and products, which in turn provide new opportunities with a wider service coverage in user service. New web services create the favorable conditions for improving the communicativeness of the library and providing a qualitatively new level of interaction with society.

Behaviour change practices in exercise referral schemes: developing realist programme theory of implementation

BackgroundExercise Referral Schemes have been delivered worldwide in developed countries to augment physical activity levels in sedentary patients with a range of health issues, despite their utility being questioned. Understanding the implementation mechanisms of behaviour change practices is important to avoid inappropriate decommissioning and support future service planning. The aim of this study was to develop initial theories to understand what influences the behaviour change practices of Exercise Referral practitioners within the United Kingdom.MethodsAn eight-month focused ethnography was undertaken, to carry out the first phase of a realist evaluation, which included participant observation, interviews, document analysis, and reflexive journaling. A comprehensive implementation framework (Consolidated Framework for Implementation Research) was adopted providing an extensive menu of determinants. Mechanisms were categorised based on the Theoretical Domains Framework (within the Capability, Opportunity, Motivation, Behaviour model) providing an explanatory tool linking the levels of the framework.ResultsThree programme theories are proposed. Firstly, motivation and capability are influenced when behaviour change oriented planning and training are in place. Secondly, motivation is influenced if leadership is supportive of behaviour change practice. Lastly, integration between health professionals and practitioners will influence motivation and capability. The conditions necessary to influence motivation and capability include a person-centred climate, cognizant practitioners, and established communities of practice.ConclusionsThe findings are the first to articulate the necessary elements for the implementation of behaviour change practices in Exercise Referral services. These results outline emerging theories about the conditions, resources, and explanations of behaviour change implementation that can inform service development.

Evaluation of intervention fidelity of a complex psychosocial intervention Lifestyle Matters: a randomised controlled trial

ObjectivesRobust research of complex interventions designed to promote mental well-being in later life is required to inform service development. An essential component is ensuring that such interventions are delivered as...

Ахборот-кутубхона хизматининг XXI асрдаги ривожланиш йўналишлари

This article examines the main trends in the development of library and information services in the rapidly developing XXI century. Changes are noted in the ways of creating, distributing, organizing and using information technologies and the use of digital repositories is expanding, which significantly reduces paper consumption. Means are created by which the reader’s request is quickly satisfied in this, the automation of the reader’s service plays a significant role. And also the article provides methodological advice for attracting the reader to the library. It is indicated that the use of the repository requires special knowledge, skills and skill. It is necessary to thoroughly develop processes for processing and preserving electronic resources, today both traditional and modern methods of serving in the library are used.

The effectiveness of using crowdsourcing for improving information services: an action research approach

PurposeThe purpose of this study was to identify the status of using crowdsourcing to develop information services through the Twitter platform and to determine the factors affecting such usage.Design/methodology/approachA qualitative action research approach was employed to achieve the objectives of the study and to provide answers to the research questions. The effectiveness of using crowdsourcing technique for improving information services has been explored through five procedural stages: diagnostics, action planning, action taking, evaluation and determined learning. Three tools were used to collect data: open interviews, content analysis of the sampled accounts on Twitter and users' perceptions regarding information services.FindingsThe results of the study revealed that crowdsourcing was not used in the development of information services per se, but it has been used for other purposes. The results also revealed that several factors influenced the adoption of using crowdsourcing to develop information services, including factors related to the institutional trust in crowds' capabilities, the nature of service and type of the needed development, and finally, the platform used to conduct crowdsourcing. The results of the action research proved that using crowdsourcing to develop information services could be effective.Practical implicationsThe study suggests a model that can be used to test changes implemented in organizations, especially regarding adoption of crowdsourcing as a framework to achieve the objectives of the institution, particularly in the planning processes.Originality/valueThis research paper produces new knowledge through using a qualitative action research approach to understand the potential of social media in crowdsourcing. There have been no similar studies conducted in the region for the specified research design. The results add to the level of learning and raise awareness within the research community regarding the effectiveness of using crowdsourcing via social media platforms to improve the efficiency of information services.

Respect for the journey: a survivor-led investigation of undergoing psychotherapy assessment

PurposePsychotherapy assessments are key decision points for both clients and services, carrying considerable weight on both sides. Limited research indicates that assessments have immediate and long-term impacts on clients, particularly where trauma has been experienced, affecting engagement with therapy. Understanding assessments from clients’ perspectives can inform service development and improve client experience.MethodsThis is a survivor-led exploration of clients’ experiences of undergoing assessment for talking therapies. Interviews were conducted with seven people who had undergone assessment for psychological therapies in third sector and NHS services. Interviews were recorded, transcribed and analysed thematically.ResultsThe core theme was ‘respect for the journey’ reflecting the need expressed by participants for their life experiences prior to the assessment to be given full respect and consideration. Six sub-themes were identified: trauma and desperation, fear of judgement, search for trust and safety, sharing and withholding (a balancing act), feeling deconstructed, and finding hope.ConclusionsThe findings highlight the heightened emotional power surrounding psychotherapy assessments, reflecting the journey participants had undertaken to reach this point. The dilemma facing clients at the heart of an assessment—how much to share and how much to withhold—demonstrates the importance for services and assessors of treating the journey a client has made to the assessment with care and respect. Findings indicate the value of services and practitioners undertaking a trauma-informed approach to assessment encounters.

Blockchain-Enhanced Data Sharing With Traceable and Direct Revocation in IIoT

The industrial Internet of Things (IIoT) supports recent developments in data management and information services, as well as services for smart factories. Nowadays, many mature IIoT cloud platforms are available to serve smart factories. However, due to the semicredibility nature of the IIoT cloud platforms, how to achieve secure storage, access control, information update and deletion for smart factory data, as well as the tracking and revocation of malicious users has become an urgent problem. To solve these problems, in this article, a blockchain-enhanced security access control scheme that supports traceability and revocability has been proposed in IIoT for smart factories. The blockchain first performs unified identity authentication, and stores all public keys, user attribute sets, and revocation list. The system administrator then generates system parameters and issues private keys to users. The domain administrator is responsible for formulating domain security and privacy-protection policies, and performing encryption operations. If the attributes meet the access policies and the user's ID is not in the revocation list, they can obtain the intermediate decryption parameters from the edge/cloud servers. Malicious users can be tracked and revoked during all stages if needed, which ensures the system security under the Decisional Bilinear Diffie-Hellman (DBDH) assumption and can resist multiple attacks. The evaluation has shown that the size of the public/private keys is smaller compared to other schemes, and the overhead time is less for public key generation, data encryption, and data decryption stages.

Predictive factors for entry to long-term residential care in octogenarian M\u0101ori and non-M\u0101ori in New Zealand, LiLACS NZ cohort

BackgroundLong-term residential care (LTC) supports the most vulnerable and is increasingly relevant with demographic ageing. This study aims to describe entry to LTC and identify predictive factors for older Māori (indigenous people of New Zealand) and non-Māori.MethodsLiLACS-NZ cohort project recruited Māori and non-Māori octogenarians resident in a defined geographical area in 2010. This study used multivariable log-binomial regressions to assess factors associated with subsequent entry to LTC including: self-identified ethnicity, demographic characteristics, self-rated health, depressive symptoms and activities of daily living [ADL] as recorded at baseline. LTC entry was identified from: place of residence at LiLACS-NZ interviews, LTC subsidy, needs assessment conducted in LTC, hospital discharge to LTC, and place of death.ResultsOf 937 surveyed at baseline (421 Māori, 516 non-Māori), 77 already in LTC were excluded, leaving 860 participants (mean age 82.6 +/− 2.71 years Māori, 84.6 +/− 0.52 years non-Māori). Over a mean follow-up of 4.9 years, 278 (41% of non-Māori, 22% of Māori) entered LTC; of the 582 who did not, 323 (55%) were still living and may yet enter LTC. In a model including both Māori and non-Māori, independent risks factors for LTC entry were: living alone (RR = 1.52, 95%CI:1.15–2.02), self-rated health poor/fair compared to very good/excellent (RR = 1.40, 95%CI:1.12–1.77), depressive symptoms (RR = 1.28, 95%CI:1.05–1.56) and more dependent ADLs (RR = 1.09, 95%CI:1.05–1.13). For non-Māori compared to Māori the RR was 1.77 (95%CI:1.39–2.23). In a Māori-only model, predictive factors were older age and living alone. For non-Māori, factors were dependence in more ADLs and poor/fair self-rated health.ConclusionsNon-Māori participants (predominantly European) entered LTC at almost twice the rate of Māori. Factors differed between Māori and non-Māori. Potentially, the needs, preferences, expectations and/or values may differ correspondingly. Research with different cultural/ethnic groups is required to determine how these differences should inform service development.

Staff views of a hospital at home model implemented in a Scottish care setting.

PurposeDemographic and financial challenges mean prioritising a shift in healthcare provision from acute to community settings. One well-evidenced model encapsulating this is ‘hospital at home’, however limited research has examined staffs' views on its implementation, which may inform service development and increase job satisfaction. The aim within was to explore the staff perspective of implementing a ‘hospital at home’ model in a Scottish care setting which can inform service provision and ultimately increase job satisfaction.MethodsThe ‘Acute Care @ Home’ (AC@H) service had a multi-disciplinary team. Referrals were predominantly received from a geriatric hospital ward. Inclusion criteria were older adults with geriatric syndromes and who required care input for a duration between one to seven days. In-depth staff interviews (N = 13) were conducted and analysed thematically to understand barriers and facilitators to implementation. These were supplemented with questionnaires assessing constructs of interest including training, communication and overall satisfaction.ResultsSeveral themes urged from our study: inter-team and intra-team collaboration, service development and operation, and scaling considerations. High job satisfaction was reported (mean score 73%), particularly due to a perceived non-hierarchical team structure and inclusive management style. Staff attributed positive outcomes through better identifying patients' needs at home compared to in hospital. Continuity of care facilitated rapport building. Recruitment challenges restricted the acuity and volume of patients the team were able to care for.ConclusionsThis qualitative methodology could be useful for future implementation of intermediate care resources for the future health and care system building. Patient assessments at home, as opposed to in hospital, in conjunction with care continuity by staff, may mitigate against hospital risks and better facilitate reablement. Where recruitment challenges are present, agile models of care delivery should be considered.

Ризик-орієнтована система фінансового забезпечення в умовах розвитку інформаційних технологій

The publication considers the main features of the development of the modern information space and the formation of information technologies, which today are being directly combined with the formation of a risk-oriented system of financial provision. The role of information technologies in society is constant and incessantly extends to further areas of application – science, education, business, transport, communication, public administration, defense, political life, culture, everyday life, etc. However, at the methodological level, some questions arise regarding the identification and adaptation of potential information technologies to ensure positive economic development. An important influence on the development of the world market of IT technology is carried out by non-governmental organizations, in particular, associations of national associations of IT companies – the World Alliance of Information Technologies and Services, as well as others. Thus, the permanent deployment of scientific and technical progress and the impact of globalization on the IT industry determine the need to improve the mechanisms of economic, organizational and legal regulation of the global information technology market. In this direction, the universality of regulatory economic and legal norms of the world IT industry does not always work when used by a separate country as market participant due to the imperfection of its national legislative framework together with the economic and organizational regulators in the information base. At this, the countries that join the process of harmonizing their economic and legal IT regulatory mechanisms with the world standards must implement three important groups of measures: 1) measures in the sphere of information services development, 2) measures for the development of information technologies as such; 3) measures to protect and provision producers of IT products and services. Risk-oriented management in the process of ensuring the development and implementation of information technologies for the enterprise is aimed at ensuring the implementation of the company’s strategy and its sustainable development with integration into business processes and managerial decision-making. The above-described directions of integration of a risk-oriented approach into the activities of enterprise make it possible to specify steps to implement this approach with maximum efficiency for an economic entity.

Morphological Expression Model for Geographic Elements Based on the Shape-Tree Principle

In recent years, with the continuous development of online geographic information services, the multiscale online expression of geographic elements and topological information has become a hot research topic. Currently, a large amount of research focuses mainly on the compression of vector line elements. The main shortcoming of current algorithms is that vector data compression does not consider the optimality of line simplification. In the face of terabytes or even petabytes of data, problems arise such as low processing efficiency and long transmission time. Based on the shape-tree principle, the proposed method aims to reconstruct the organizational structure of a geographic element and establish a hierarchical representation model of the element based on its structure, realizing multiscale shape recognition and matching and searching geographic elements. Finally, the proposed method is compared with a model based on the wavelet transform and discrete Fourier transform. The results demonstrate the applicability and effectiveness of the proposed method in morphological expression with geospatial big data.