Cross-cultural Conflict Research Articles

Exploring Diasporic Identity and Cross-Cultural Conflict in Jhumpa Lahiri's The Namesake and The Lowland: A Comparative Study

In Jhumpa Lahiri's novels The Namesake (2003) and The Lowland (2013), the author delves into the complexities of diasporic identity and cross-cultural conflict through the lives of her characters. Both novels explore themes of personal identity, displacement, and the effects of political and cultural forces on individual lives and relationships. The Namesake follows the life of Gogol Ganguli, a second-generation Indian American, as he navigates the challenges of dual cultural identity. Lahiri utilizes Gogol's unique name as a metaphor for his struggle with his Indian heritage and American upbringing, highlighting the tension between assimilation and cultural preservation. The novel emphasizes the importance of embracing one's cultural roots while also recognizing the complexities of maintaining multiple cultural identities. In The Lowland, Lahiri explores the lives of two brothers, Subhash and Udayan, and the woman who connects them, Gauri. Set against the backdrop of the Naxalite movement in India and the immigrant experience in the United States, the novel examines the challenges faced by immigrants as they navigate new cultural landscapes. Lahiri also explores the impact of political turmoil on personal relationships and individual identity, raising questions about the role of political activism and the costs of personal sacrifice. Both novels address the generational gap between immigrant parents and their American-born children, emphasizing the need for understanding and empathy in navigating complex family dynamics. Lahiri's exploration of cross-cultural conflict extends beyond the personal experiences of her characters to the broader context of Indian history and politics, underscoring the ways in which larger societal forces can influence individual lives. Ultimately, The Namesake and The Lowland serve as poignant reminders of the importance of understanding, empathy, and self-discovery in navigating the complexities of diasporic identity and cross-cultural conflict.

Ramifications of Decisions: A Study of Chitra Banerjee Divakaruni's, Before We Visit the Goddess

Diasporic writing is an attempt to express the predicaments of immigrants as they land in an alien land. Migration both forced and voluntary resulted in the feelings of dislocation, alienation and confusion as they are made victims of discriminations based on race, culture, religion and language. Diasporic writers have attempted to express some of the inexplicable problems of immigrants. Chitra Banerjee Divakaruni as a diasporic writer focuses on the trajectory of immigrants and the trauma of being in exile. Her novels explore the problems of settlement, fractured identity, immigrant experiences, and multi-cultural society, intergenerational and cross cultural conflicts and ramification of decisions from female protagonists. Ramification of decisions continues to shape literature in time immemorial. Serious decisions taken by characters develop the plot as well as make narration interesting. Decision making is actually a cognitive process that result in a selection of belief among other alternative possible actions. The consequences of decisions are to be focused because failing decisions may lead to complications, challenges that would turn someone’s life upside down. Divakaruni picturizes adventurous characters who always find possibilities to shine in their lives by breaking their shackles. Her characters would take venturesome decisions especially when they are in a complex situation. The author motivates her immigrant readers by projecting challenges to the characters and shows ways to overcome the situation. In her novel, Before We Visit the Goddess, three generations of women who take significant decisions that bring drastic change in their lives that result in their quest for identity. This paper highlights the gradual development of characters from stepping out from their homeland to facing challenges and establishing an identity in an alien land. This paper is an attempt to explore how the characters with ramifications of decisions, several distractions and different dreams, figure out their identity and continue to evolve.

Подготовка студентов вуза к межкультурному взаимодействию в цифровой среде в ситуациях не-диалога культур

The study aims to substantiate the necessity of cross-cultural competence development in the digital environment among university students in connection with the relevance of conflict resolution in the context of non-dialogue of cultures. The paper examines the features of cross-cultural interaction in the digital environment in situations of non-dialogue of cultures; presents the structure of cross-cultural competence in the digital environment, determines the skills of constructive influence on cross-cultural conflict in situations of non-dialogue of cultures in its structure; elaborates and tests the methodology of developing the skills of constructive influence on cross-cultural conflict in the digital environment in the university educational process in foreign languages on the basis of the identified pedagogical conditions. Scientific novelty lies in highlighting three groups of skills that need to be developed within the framework of cross-cultural competence formation in the digital environment among students, namely: the ability to prevent cross-cultural conflict, the ability to constructively influence cross-cultural conflict, the ability to resist manipulative influence, cultural aggression, discrimination, vandalism. As a result, the pedagogical conditions for cross-cultural competence formation in the digital environment among students have been determined and the methodological recommendations for cross-cultural competence development in the digital environment in situations of non-dialogue of cultures among students when teaching a foreign language have been given.

Study on the Emotional Labor of Young International Chinese Teachers

This paper uses educational ethnography to examine in depth the emotional labor of the development of the particular professional identity of young international Chinese teachers and the underlying mechanisms behind emotions. The study found that the performance and strategy of young international Chinese teachers' emotional labor was dominated by deep acting, and that professional self-esteem, professional constraint, and cross-cultural conflict were important factors contributing to the emotional labor overload of this professional group. Although emotional labor constructs the meaning of daily life, it also reinforces this group's sense of self-alienation and professional burnout. Based on this, it is important to pay attention to the professional needs of young international Chinese teachers, establish a community mechanism for international Chinese teachers, and improve the professional assessment system for young international Chinese teachers in order to promote the maintenance of emotional labor at a normal and reasonable level, reduce emotional exhaustion, and enhance job satisfaction and professional gain.

The Role of Professional Accountants in Tackling Ethical Dilemmas in Tanzania

This study aimed to explore what Professional Accountants experience as ethical dilemmas in their work and how they resolve such dilemmas. An ethical dilemma arises when the accountants must choose between alternatives and where the morally correct choice is unclear. This may be due to conflicting personal values or loyalties, tensions arising from the realization that the moral action is not in line with his self-interest, cross-cultural conflict, or moral ambiguity. This study was premised on the fact that there were intense complaints about unethical behaviors and dilemmas among professional accountants in Tanzania. An interview was used to elicit responses on the experiences of accountants regarding the ethical experiences and the dilemmas they encounter in their daily work. Qualitative methods were used in this study to establish the accountants' role in tackling ethical dilemmas. They were asked to describe any dilemmas they have experienced, how they were handled, and what challenges they experienced as accountants. The research findings revealed that professional accountants are faced with a lot of ethical dilemmas. The top ethical dilemmas are a cover-up of accounting errors, delays in recognizing expenses, manipulation of depreciation and amortizations, accelerating income recognitions, misleading reporting, and payment of ghost vendors/employees. The research reveals further that some accountants were ethically active, sensitive to ethical issues, and experienced ethical doubt and uncertainty. The studies also show that professional accountants adopt different approaches to deal with dilemmas. The approaches include confronting, reporting, and persuading.

The Liberal Social Values of Swedish Healthcare Providers in Women's Healthcare: Implications for Clinical Encounters in a Diversified Sexual and Reproductive Healthcare.

Objectives: Women’s healthcare is a potential source of cross-cultural conflicts. Diverging values between healthcare providers and patients challenges the provision of culturally sensitive care and meeting migrant women’s needs. The aim is to investigate healthcare providers’ values in relation to sexual and reproductive rights, gender equality, migration and religion in Swedish sexual and reproductive healthcare. Methods: A national cross-sectional study was carried out. The questionnaire was distributed through a non-probability sample to midwives or other nurses, gynaecologists and obstetricians, and hospital social workers (n = 1,041). Through descriptive statistics, we mapped their values, comparing healthcare provider data to external representative population survey data. Results: Healthcare providers in sexual and reproductive healthcare displayed homogeneous liberal social values, being permissive towards sexual and reproductive rights and restrictive against gender-based violence. They were for gender equality, expressed low anti-immigrant sentiments, and had even more liberal values than the Swedish population and a demographically comparative sub-population. Conclusion: Individuals with very liberal values are selected to work in Swedish sexual and reproductive healthcare. Healthcare providers need self-reflexivity to avoid conflicts in clinical encounters in a diversified society.

Ochre, flint and violence: an Aboriginal history of the Ma:ko region (Overland Corner)

ABSTRACT This paper examines the Aboriginal history of the Ma:ko region (Overland Corner). Our exploration of the region includes a consideration of the archaeological record via fieldwork undertaken with traditional owners, an ethnohistorical investigation of the area’s traditional significance as well as a consideration of the effects of European invasion and settlement. Together the records reveal the Ma:ko region to be a highly significant node in the Riverland’s cultural landscape. The Ma:ko region’s cultural significance (inclusive of its ochre and chert/silcrete resources) likely contributed to the area becoming a site of ongoing cross-cultural conflict in the colonial period.

Study on the Cross-cultural Conflict Phenomenon and Coping strategies in Jhumpa Lahiri’s The Namesake

In recent years, with the in-depth development of globalization, the cross-cultural communication between the East 
 and the West is increasing. However, the differences in cultural background and historical tradition between the East and the West 
 lead to the great differences in social values, thinking patterns and behavior norms between the East and the West, which leads to 
 the emergence of cultural conflicts in cross-cultural communication and brings adverse effects on cross-cultural communication 
 activities. Therefore, in this study, the author analyzes the cultural works of The Namesake by Jhumpa Lahiri, and analyzes the 
 cross-cultural conflicts. Finally, by analyzing the phenomenon of cross-cultural conflict and coping strategies, the paper concludes 
 that only by strengthening communication and cooperation on the basis of seeking common ground while reserving differences can 
 the East and the West effectively avoid the phenomenon of cultural conflict in cross-cultural communication.

Analysis of the Categories and Strategies of Cross-cultural Conflicts in the operating process of Chinese Multinational Enterprises in the United States

This paper with its focus on Chinese Multinational enterprises operating in the United States has a threefold contribution to the existing literature. First, it summarizes the salient features of the ‘Double Circulation"strategy. Part of it means Chinese enterprises “Going-out” by buying into firms and businesses abroad and by encouraging foreign investment (“Bringing-in”). Second, attention is drawn to importance of understanding the nature and scope of the cultural conflicts that can arise in the trans-cultural organizations that now have to operate in a new and different work culture and work place culture. Third, a typology of cultural dimensions to management are discussed to give the reader a better appreciation of the complexity faced by both Chinese multinational enterprises and the workers who are the subject of a ‘take-over’. By analyzing the cultural differences between China and the United States and the cultural conflicts caused by the trans-cultural organizations, this paper proposes a solution to the cross-cultural communication and management of Chinese multinational companies investing in the United States.

Reflection of cross-cultural conflicts in perception of the Yakut literary works by the foreign students

The article focuses on the perception of Yakut literary texts by students – representatives of different nations and countries. The authors have chosen three classical works of famous Yakut writers as subjects of the research - V.S. Yakovlev-Dalan “Glukhoi Viluy / Tulaaiakh ogho” (‘The Remote Viluy River”), a drama of A.I. Sofronov-Alampa «Taptal» («Любовь»)”Love” and a story of N.G. Zolotarev (Nikolay Yakutskiy) «Kemusteekh yuryuie» («Золотой ручей») ”Golden Stream”. It is stated that acquaintance with other cultures through literary works can be one of the most effective ways of intercultural communication as it helps better understanding of cultural diversities. Such cultural conflicts as murder (killing a kin), women’s rights and the loss of historical lands of the local people with the coming of the representatives of other cultures are described and analyzed. The research predictably revealed the differences in the perception of the respondents as their answers have been discussable and variable, especially among the representatives of the eastern and the western worlds though their attitude in common are the same for all human beings. Those concepts which were culturally arguable provoked serious thought process. As a result of the research it can be stated that cross-cultural conflicts can have not only a destructive function but also a constructive one as well.

Research on Cross-Cultural Conflict and Employee’s Turnover Intention in Chinese Multinational Enterprises

Research on Cross-Cultural Conflict and Employee’s Turnover Intention in Chinese Multinational Enterprises

A Study on the Cross-Cultural Literacy Among College Japanese Learners

With the rapid development of communication technology, cross-cultural communication between regions and countries transcends the limitations of time and space. The form and content of cross-cultural communication are unprecedentedly diverse. Avoiding and resolving the accompanying cross-cultural conflicts and cultivating international talents with cross-cultural abilities are important issues in the reform of foreign language education in colleges and universities in various countries. Based on the perspective of learners' self-perception, this paper examines the correlation between Japanese learners' cross-cultural confidence and the elements of cross-cultural educational environment. Reflect on the problems existing in the construction of cross-cultural education in colleges and universities. A survey of 1027 Japanese learners in 5 colleges and universities in Northeast China was conducted. Through quantitative research methods, it is found: Due to the influence of the foreign language teaching mode that focuses on cultivating language ability for a long time, foreign language learners make self-judgment on their own cross-cultural self-confidence mainly based on language ability. The current cross-cultural curriculum consists of foreign cultural courses, There are few cross-cultural professional courses, and they are characterized by incoherence, The system has not yet been formed. Cross-cultural competence development is long-term, diverse and dynamic. Therefore, the construction of intercultural competence education environment needs to explore an open intercultural competence training model on the basis of solid theories and diverse practices.

Training Interpreters as Cross-cultural Mediators: New Way of Teaching ESP or of Solving International Problems

In modern globalized society the emphasis of interpreters professional activity is changing. It is of interest to develop the future interpreters ability to establish correspondences and connections between linguistic signs and cross-cultural codes, taking into account the historical and cultural background of interacting countries (in synchrony and diachrony) from the point of view of multiple historical traditions besides the simultaneous interpretation of meaning. This article aims to contribute to the growing field of conflict resolution by exploring issues facing mediators-interpreters in cross-cultural conflicts, by analyzing factors that should be considered by mediators-interpreters and by specifying strategies for conducting successful mediation.

An empirical analysis of effects of workplace conflict management on performance of nurses in public hospitals in Kenya: A case of Thika Level 5 hHospital in Kiambu County

Hospital managers and nurses are partners in the delivery of optimal health care; they share theresponsibility of creating a healthy workplace for all members of the health care team. However, theissue of conflict management tends to be overlooked in many organizations and government hospitalsin Kenya are not an exception. The study used a descriptive research design. The target population ofthis study consisted of the 210 nurses working at Thika Level 5 Hospital. The study had a sample sizeof 63 nurses. The study used stratified random sampling procedure to select the study sample. Primarydata was collected using questionnaire. The reliability of the instrument was high at a Cronbach’sAlpha Coefficient of 0.75. Content and constructed validity of the research instrument were tested. Thedata was analyzed using descriptive, inferential statistics and content analysis. The study establishedthat personality conflicts, intergroup conflicts and cross-cultural conflicts were the main types ofconflicts experienced in Thika Level 5 Hospital; majority of the hospital’s nurses lacked adequateconflict management skills. The workplace conflict management significantly affected the performanceof nurses in Thika Level 5 Hospital. The study recommends that the management of Thika Level 5Hospital implement frequent staff training programmes tailored towards enhancing their workplaceconflict management skills and also adopt more effective conflict handling styles such ascooperativeness, compromise and collaborative conflict management styles Similar studies should bedone in other public hospitals in the Kenya for comparison purposes and to allow for the generalizationof findings.

A Cross-Cultural Study on the Capability Development Difference of Educational Management Technology in China and the West

Abstract Against the background of “Internet plus,” western countries have taken a lead in modernizing educational management technology to fit the times. The application of education management technology in China is in a period of rapid development. There are certain differences between China and western countries. In order to adapt to the intelligent trend of contemporary education management reform and improve the national macro education management level, there should be cross-cultural thinking on the differences in the development of educational management technology capabilities between China and the West. Based on the literature analysis of Chinese and Western education management technology and education management theory, and based on the research data of 8 domestic colleges and universities education management technology, we explored the development differences between China and the West in teaching evaluation, multimedia teaching, and teaching decision-making. The results showed that ideology, national conditions and technology are the main influencing factor of the differences in the development of educational management technology capabilities between China and the West. We need to create a cross-cultural education concept conflict, cross-cultural perspective to re-plan the teacher’s positioning, and fundamentally change the concept of teachers to accept Western education management models in China. The application proportion of education management technology should be allocated based on the actual teaching situation, to increase the teaching utilization rate of multimedia equipment, and reduce unnecessary multimedia teaching. Data-driven intelligent teaching decision-making technology should be developed to guide teaching behavior scientifically and efficiently. Finally, we should construct a modern management system in line with national conditions, as well as narrow the gap between Chinese and western educational management.

From Alienation to Assimilation: Exploring Jhumpa Lahiri’s The Namesake

Jhumpa Lahiri’s novel The Namesake is a kaleidoscope of the different shades of the individual relationships, the conflicts and confusions of the characters along with the cultural dilemma of the immigrants. The novel explores the diasporic conflict of the hyphenated identities of Indian-Americans. The immigrants in the novel live a confused existence as Indian-American, American-Indian and Overseas-Born-Indian. Being a foreigner is a sort of lifelong pregnancy for Ashima- a perpetual wait, a constant burden and an on-going responsibility. The novel focuses on cross-cultural conflicts, trauma and aspirations of the two generations of expatriates, Ashoke and Ashima who are not inclined towards getting Americanised, while Gogol and Sonia, the second-generation migrants face the intense pressure to be loyal to the old world and fluent to the new.

Integration of the Confucian Culture on Cross-Cultural Conflict Management: The Role of the COVID-19 Pandemic.

Cross-culture conflict management is the major challenge for the Chinese enterprises going global along the Belt and Road Initiative. This study explores the feasibility of integrating the Confucian culture into cross-culture conflict management, and a special role is given to the COVID-19 pandemic. We combine the Confucian culture values and Hofstede’s cultural dimension theory and adopt the questionnaire survey methods on the Chinese multinational enterprises’ employees. The Cronbach’s Alpha method is also deployed to test the reliability and validity of the data. We find the significant integration of the Confucian culture into cross-culture conflict management. Furthermore, 16 sub-values of the Confucian culture are suggested to mitigate the cross-culture conflicts in multinational enterprises effectively. The findings imply that Chinese enterprises should consider new strategies to manage the cross-culture conflicts, especially during the COVID-19 pandemic.

Cross-cultural metacognition as a prior for humanitarian knowledge: when cultures collide in global health emergencies

PurposeA serious global public health emergency (GPHE) like the COVID-19 aggravates the inequilibrium of medical care and other critical resources between wealthy and poor nations, which, coupled with the collision of cultures, indicates the vital need for developing humanitarian knowledge transcending cultures. Given the scarcity of literature addressing such unprecedent issues, this paper thus proposes new, unconventional viewpoints and future themes at the intersection of knowledge management (KM) and humanitarian inquiry.Design/methodology/approachThis paper is conceptual in nature. The data of the World Bank and the Office for the Coordination of Humanitarian Affairs are analysed to introduce some emerging real impact topics regarding cross-cultural conflicts and humanitarian knowledge in the post-COVID business world. The theoretical foundation was built upon a critical literature review.FindingsThis paper synthesizes the perspectives of culture, KM and the humanistic philosophy to distil the core component of cultural intelligence and comparatively and thereby illuminating why cross-cultural metacognition acts as a priori for achieving cosmopolitan humanitarian knowledge.Research limitations/implicationsThis paper provides profound implications to academics by highlighting the importance to formulating new, inter-disciplinary themes or unorthodox, phenomenon-driven assumptions beyond the traditional KM domain. This paper also offers practitioners and policymakers valuable insights into coping with the growing disparity between high- and low-income countries by showing warning signs of a looming humanitarian crisis associated with a GPHE context.Originality/valueThis paper does not aim to claim the birth of a new domain but call for more research on developing a normative theory of humanitarian knowledge as transcendence of cultures. It implies uncharted territories of great interest and potential for the real impact KM community.

Comic China: Representing Common Ground, 1890–1945

Comic China: Representing Common Ground, 1890–1945

How Chinese Multinational Corporations Solve Cross-cultural Conflicts in Internationalization -- A Case Study of SAIC's Merging of Ssangyong Motor

In the context of globalization, the number of cross-cultural enterprises is increasing, making cross-cultural management of enterprises, especially cross-cultural conflicts, becoming prominent and urgent to be solved. Combined with the case of SAIC's merger and acquisition (M&A) of Ssangyong, this paper uses several methods, including case analysis, logical analysis, induction analysis, and qualitative analysis to evaluate the causes, consequences of and solutions to cross-cultural conflicts, so as to reduce the cost of the cross-cultural transaction of multinational enterprises, and further display enlightenment significance for Chinese multinational enterprises. This paper firstly reviews the case of the cross-cultural conflicts in the M&A of Ssangyong by SAIC and expounds on the multi-facet cross-cultural conflicts in the M&A process, such as corporate culture conflicts, values conflicts, etc. Then through the differences in national culture, corporate culture, and the actual situation of both sides of SAIC Ssangyong, the paper analyzes the causes of cross-cultural conflicts and elaborates on their influence on the transnational operation after M&A and possible measures taken by SAIC. Finally, the paper provides suggestions for China's transnational M&A enterprises through the analysis of the effect of countermeasures to solve cross-cultural conflicts and reduce transaction costs.