Business Competencies Research Articles

Information Systems Strategy for Multi-National Corporations: Towards an Operational Model and Action List

The development and implementation of information systems strategy in multi-national corporations (MNCs) faces particular challenges—cultural differences and variations in work values and practices across different countries, numerous technology landscapes and legacy issues, language and accounting particularities, and differing business models. This article builds upon the existing literature and in-depth interviews with eighteen industry practitioners employed in six MNCs to construct an operational model to address these challenges. The research design is based on an inductive, qualitative approach that develops an initial conceptual framework—derived from the literature—into an operational model, which is then applied and refined in a case study company. The final model consists of change components and process phases. Six change components are identified that drive and underpin IS strategy—business strategy, systems projects, technology infrastructure, process change, skills and competencies, and costs and benefits. Five core process phases are recognized—review, align, engage, execute, and control. The model is based on the interaction between these two dimensions—change components and process phases—and an action list is also developed to support the application of the model, which contributes to the theory and practice of information systems deployment in MNCs.

ANALYSIS OF PARTNERSHIP DEVELOPMENT USING ARCHETYPE SYSTEM MODELING IN AN EFFORT TO INCREASE THE LEVERAGE OF TOUGH TEMPE UMKM BUSINESSES IN HUTAGODANG VILLAGE

This research aims to identify the internal environment as strengths and weaknesses and the external environment as opportunities and threats and then formulate alternative strategies that can be implemented regarding the next Tempe SME partnership program. This study examines the leverage of each system archetype model in UMKM partnerships and also uses an internal matrix (IFE) and an external matrix (EFE). From the EFAS and IFAS data calculations above, it can be seen that the company's current position is in quadrant I coordinates (1,946 ; 1,395) namely the expansion (growth) quadrant, which is expected to be able to maintain and sustain the strategy and be able to penetrate the market and develop products. Based on the results of the model simulation process with the Casual Leverage Loop System, it is hoped that there will be several relationship structures between elements that influence each other in UMKM and partners, namely partners from large companies that have industrial scope both in the tofu-tempeh trade chain area and even the soybean import industry. Meanwhile, looking at the results of the partnership structure which was built from three sides, namely as follows: Business information perspective, business competency perspective and business access perspective. 
 
 Keywords: Partnership, Archetype System, UMKM

A Model for Improving Business Performance – The evidence from Women Entrepreneurs in West Java, Indonesia

Gender is an important issue in modern businesses, especially for women-owned MSEs with insufficient work experience. Research indicates that among the primary challenges female entrepreneurs face are cultural norms, gender roles, and commercial incentives. The study focuses on the challenges faced by women-owned Micro and Small Enterprises (MSEs) in East Java Province, Indonesia, particularly in terms of gender roles and commercial incentives. The research aims to improve business performance in these MSEs by analyzing their situational aspects and developing a conceptual public policy model. The findings suggest that government involvement is crucial for fostering business performance improvement in these MSEs. Women also demonstrate leadership abilities, and strategic assumptions such as business networks, centralized coaching programs, and central government roles can significantly enhance their performance. The model is based on seven major issues affecting MSE business performance, including goods, data, competency, and public policy.

Green horizons: Unleashing green innovation through green business strategies and competencies

AbstractChina's manufacturing industry environmental regulations portray a strategic change towards sustainable development. The study examines how green business strategies and competencies enhance green innovation for manufacturing firm performance. The study approach included surveying senior managers from Chinese manufacturing firms. The hypotheses were tested running partial least squares structural equation modeling using 459 firms. The results reveal the complex relationships between these factors, showing how value co‐creation and absorptive ability generate innovation and business performance through green strategies and capabilities. Furthermore, green value co‐creation enhances a firm's green innovation and helps to achieve firm performance. This study contributes to the corpus of knowledge on sustainable manufacturing techniques and helps firms succeed in an environmentally conscious society.

National Identity and Foreign Borrowing in the Legal Forms of Personnel Management: History and Modernity

Relevance. The introduction of special rules for the use of foreign vocabulary in the texts of public acts, improving the form of a business letter, modifying the structure of documents in accordance with the powers of public authorities are trends in the current and past Russian administration experience. Both in the modern and historical and legal context of scientific research, it is relevant to consider state approaches in the field of regulating official paperwork, which are aimed at forming a stable management model in accordance with domestic national interests and values. The purpose of the study is to establish the relationship between elements of national identity and foreign models in the state personnel practice of document flow in Russia in the 18th century, which is useful for taking into account this experience in modern transformations of the foundations of legal and business writing.Objective: are to consider legislative innovations in terms of regulating the field of record keeping and personnel management; to identify forms of record keeping in the XVIII century and socio-political factors influencing their application; a retrospective assessment of the methodology for drafting texts of government acts.Methodology. The methodology is based on comparative legal, comparative historical, historical legal and systemic research methods.The results of the study indicate the improvement of grammatical, stylistic, translation and other business skills and competencies of personnel of public authorities. A historical and legal analysis of the directions of development of personnel management revealed an active borrowing of foreign vocabulary in the execution of administrative acts. The clerical mechanism of interdepartmental communication gradually became more complicated, and the procedure for receiving and responding to petitions from private individuals was regulated. Conclusion. The experience of forming the Russian management and personnel practice of paperwork, developing in conditions of value crises and political contradictions, is important for taking into account the political and legal measures carried out in the modern state.

Exploring environmental sustainability practices in MSMEs: Insights from Malaysia

The purpose of this research is to assess the current implementation level of environmental sustainability practices, including green human resource management and green knowledge sharing among Malaysian micro, small, and medium enterprises (MSMEs). The practices investigated are also supported by ways of determining how MSMEs are motivated to implement them and what constraints inhibit such practices. This is a descriptive study, and the MSME (organization) is the unit of analysis, and the owner or manager is the target of the respondent. A total of 300 questionnaires were disseminated to Malaysian MSMEs by using convenient sampling, and the response rate was 48.7%. Overall, the findings reflect the moderate sustainability implementation level of MSMEs. This demonstrates a positive and proactive stance towards environmental sustainability among MSMEs. However, cost reduction and efficiency were reported as the most significant motivators, while lack of support and information from the government as well as social influence were reported as the main constraints. This study provides meaningful insights on pro-environmental practices, green knowledge sharing, and green HRM in improving sustainability practices in MSMEs. MSMEs that voluntarily see sustainability challenges as business opportunities might be ahead of regulations and could draw benefits from this position. The findings also help MSMEs frame their green activities to drive their business capability of creating and retaining greater value in their core business competencies and competitiveness.

Enhancing Business Competencies in Library and Information Science Program: A Case Study of Eötvös Loránd University, Hungary

In an era of evolving information landscapes, where emerging technologies and dwindling budget allocation are increasingly challenging, librarians have found themselves in unfamiliar territory. This study investigates the development of business competencies among librarians by analyzing the Library and Information Science (LIS) program at Eötvös Loránd University. Using a literature analysis method, the study offers insights into the alignment of the curriculum with emerging industry trends and needs. The findings contribute to the ongoing discourse on the role of business expertise in library and information science education, with potential implications for curriculum enhancement to ensure that future librarians are well-prepared to excel in diverse professional contexts.

Level of Skills Competencies of Tourism Management Students

Tourism is a key driver of economic development and an important factor in job creation and opportunities. With this, the tourism industry recognizes the importance of and responds to the required skills and competencies. This study aimed to determine the level of skill competencies of the tourism management students of Saint Mary’s University based on CMO 62s 2017 based on students’ perceptions. This was a quantitative study wherein descriptive comparative design was utilized. A survey questionnaire adopted from the CMO 62s 2017 was used in this study. Results showed that female senior tourism students at SMU senior high school took the ABM strand. Researchers determined the level of skills competencies, namely, general, business and management, common tourism and hospitality, and core tourism skills competencies as a high level of skills competencies. Results indicate a significant difference in general skills competencies when respondents are grouped according to senior high school graduates. It indicates that general skills competencies are significantly higher than business and management skills competencies, common tourism and hospitality skills competencies, and core tourism skills competencies when grouped according to sex, senior high school graduated from, and strand in senior high school. Meanwhile, general skills competencies, business and management competencies, common tourism and hospitality competencies, and core tourism skills competencies are classified as high-level skills competencies.

ФАКТОРЫ ОЦЕНКИ ЭФФЕКТИВНОСТИ РАБОТЫ ГОСУДАРСТВЕННЫХ СЛУЖАЩИХ

The article is devoted to identifying assessment factors that influence the performance of government employees. The work proposes to use the “Business Competence Assessment” methodology, adapted to the specifics of the functions of civil servants. A comparative analysis of the average value of indicators for assessing the business and personal qualities of civil servants before and after the implementation of the arrangement and distribution of roles in the administration was carried out. The introduction of the methodology into practical activities made it possible to reduce the number of intra-organizational conflicts, reduce working time for determining the areas of responsibility of each employee, and minimize the risk of “burnout” and loss of interest in state and municipal service

Entry-to-Practice Business and Practice Management Competencies: A Qualitative Systematic Review to Inform Canadian Physiotherapy Curricula

Purpose: There is increasing demand for business skills among healthcare professionals. The aim of this qualitative systematic review was to identify and summarize existing business and practice management (BPM) competencies for rehabilitation university graduates with the intention to inform curricula. Method: The key electronic databases searched include ABI/INFORM Global, CINAHL, Education Source, Embase, and Medline. The initial search was performed in December 2018 and updated June 2021 with the following inclusion criteria: articles addressing BMP competencies in university-level rehabilitation programs in developed countries. To ensure professional position statements and standards documents were captured, this grey literature was also included. Resources were extracted using EndNote and two reviewers independently screened and appraised the resources using the AACODS Checklist. Results: Nine resources met the inclusion criteria and were incorporated in the qualitative synthesis. Quality-assessment scores ranged from 4 to 6 out of 6 on the AACODS Checklist. Several practice management competencies were consistent across multiple rehabilitation professions. However, business competencies were inconsistent with “marketing” and the “ability to develop a business plan” arising sporadically across Occupational Therapy and Physiotherapy competency profiles, as well as individual audiology courses. Conclusion: There is insufficient evidence to suggest that a consensus exists for BPM competencies for rehabilitation university graduates in Canada. The aggregate list of 64 competencies compiled can be used to inform further research.

Impact of Demographics on Managerial Competencies of Small Business in South Andaman Islands

This study aims to examine how demographic factors of entrepreneurs affect the managerial competencies of small businesses in South Andaman and to measure the managerial competencies according to demographic features such as education levels, experience, age, marital status and gender. The study used a primary survey sample size of 338 respondents of entrepreneurs of micro and small businesses. This study used statistics of the Chi-square test, independent samples t-test and ANOVA. The finding shows that the business experience and education qualification of the entrepreneurs played a significant role in the managerial competencies of MSE owners in the Islands region. This article also found that a majority of respondents interested in selling their products mainly targeted customers in South Andaman. The study will be helpful to small enterprises and implementing government agencies in the Andaman and Nicobar Islands. The study’s main contributions to demographic variables of entrepreneurs bolster the business competencies in the Islands region.

An Analytical Study on Managerial Competencies and Business Performance of Farmer Producer Organizations (FPOs): A Value Chain Perspective from India

Farmer producer organizations (FPOs) act as an effective institutional mechanism in addressing the constraints of small holders in India. But only a very few FPOs are prospering in their life stages, demanding a need for competent managerial team to understand the business dynamics and improve the organization performance. Hence, the present study attempted to understand the relation between business competencies and financial performance of FPOs operating in the state of Andhra Pradesh, India mediated through business approach. A proportionate representative sample of 4 FPOs and 11 FPOs registered under cooperatives act and companies act, respectively, were selected randomly. Primary data from 50 % of managerial team of FPOs ( n = 94) and secondary data from audited financial reports from 2019–2020 to 2021–2022 were obtained. The major findings of the study showed that business competencies and financial performance of market-centric approached FPOs are significantly higher over production-centric FPOs. A strong and significant correlation existed between competencies and performances. Variables namely education, business exposure, leadership role in community-based organizations and digital media exposure showed moderate correlation with various competency spheres. Due to relatively higher level of these factors in the respondents of market-centric approached FPOs over their counterparts, they possessed comparatively higher business competencies and as such identified business opportunities on the upstream value chain (market-centric) and accordingly showed better financial performance over the FPOs that identified opportunities on the downstream value chain (production-centric). Thus, a strong relationship existed between business approach, business competencies and financial performance.

Analysis of Vocational Learning in Business Management Program Regarding The Requirements of work Competencies in Business and Industry Sector

The current era of global economic integration undoubtedly brings consequences among the involved nations. One of the most evident consequences is the emergence of intense competition among these countries, particularly in the labor workforce. Workforce competence is crucial for businesses to remain competitive in this global competition. The knowledge and skills possessed by the workforce are inseparable from the education process. The rapid advancements of technology pose challenges for education systems to produce Human Resources (HR) capable of global engagement. Polytechnic State of Manado, as a vocational educational institution tasked with producing educated labor with global competence aligned with the needs of the business and industrial, continuously evaluates and enhances the educational processes to adapt to the dynamic industrial landscape. The analysis conducted should focus on aligning the knowledge and skills taught with the facilities available, such as the Investment Gallery Lab, Computer Lab, and Entrepreneurship Lab, to support appropriate learning implementation. Additionally, the application of teaching methods should encourage students to actively engage in the learning process. The research focus is the analysis of the learning implementation that supports achieving graduate competencies required by the industry and business world. The sub-focus is to analyze the facilities and infrastructure of laboratories in the learning process within the Business Administration department at Polytechnic State of Manado

Peran Inklusi Keuangan dan Literasi Keuangan dalam Meningkatkan Kinerja UMKM di Kota Jayapura

The aim of this research is to examine the role of financial inclusion and financial literacy in improving the performance of MSMEs in Jayapura City. MSME performance can be measured through methods used to see business competence in facing problems, obstacles and competition. MSME performance measurement can be analyzed from both internal and external factors. This research is quantitative research with a sample of 100 MSMEs in Jayapura City. Data were analyzed using SPSS version 25. The results showed that Financial Inclusion and Financial Literacy both had a significant effect on the performance of MSMEs in Jayapura City.

Junior Accounting Technician Training for the Business and Management Subject Teacher Forum, or MGMP, in Balikpapan City

The purpose of this community service project is to improve the business and management competencies of Balikpapan City vocational school instructors, with a focus on junior accounting technicians' (TA) abilities. The service team and partners have agreed upon priority concerns, which include aspects related to partner capabilities and information technology. Regarding partner capability, the challenges faced by partners are as follows: (1) there are very few teachers (one in every 50, or approximately 2% of teachers) who are certified in junior accounting technical competency; (2) teachers want to be able to graduate students from vocational schools who are capable of working as junior accounting technicians; and (3) there are no resources available to assist teachers in becoming certified in junior accounting technical competency. In order to address current issues, the following activity is provided as part of the community service: offline training to help prepare for the junior accounting technician competency exam. There are multiple steps involved in the implementation of this activity: (1) planning; (2) implementation; and (3) monitoring and assessment. Community service journals, mentorship materials, publishing in local mass media are the output targets to be met in this PKM.

Regional Aspects of State Support for Small and Medium-Sized Businesses: Assessment of the Results Achieved and Prospects for Development

Relevance. Small and medium-sized enterprises play a significant economic and social role in the development of the regional economy. In the case of real state support, prerequisites are created for the growth of business activity of small and medium-sized businesses. All the above circumstances actualize the topic of scientific publication. The purpose of the study is to assess the achieved results of state support for small and medium-sized enterprises, which will serve as a basis for the formation of promising areas for improving the mechanism of this support. Objectives: to evaluate the results of the achieved results of state support for small and medium-sized enterprises in the subject of the Russian Federation; to differentiate and correlate the types of state support for small and medium-sized businesses to organizations that form the infrastructure of this support; to identify promising areas for improving the mechanism of state support for small and medium-sized enterprises in the subject of the Russian Federation. Methodology. The research used general scientific methods of analysis and synthesis; specific methods: monographic, abstract-logical and content analysis, methods of socio-economic forecasting and program-target planning. Results. The authors evaluated the results of state support for small and medium-sized enterprises in the subject of the Russian Federation. According to the results of the assessment, an increase in interest on the part of the state in supporting the development of small and medium-sized enterprises has been established, which is expressed both in quantitative and qualitative terms. The authors differentiated and correlated the existing types of support to organizations that form the support infrastructure for small and medium-sized business entities in the selected subject of the Russian Federation. Conclusions. There is an increase in interest on the part of the state in supporting the development of small and medium-sized enterprises, which gives grounds to continue working in this direction. A promising area of support for the development of small and medium-sized businesses should be the creation of regional models of the university of entrepreneurs, which will allow implementing an educational component into the current mechanism of state support that can form business competencies for future technological entrepreneurs.

The Stewart Mackenzies and their Management of their Wester Ross Estates, 1817–1837

Lord Seaforth’s heir as proprietor of his Ross-shire estates was his eldest daughter Mary. In 1817 she married a Wigtonshire landowner J.A. Stewart. Joseph Mitchell of the Highlands Roads and Bridges Commission believed that ‘no two people were more anxious for the welfare of their tenants’, but heard some complain of their ‘folly and unkindness’. In Wester Ross they owned three properties – Kintail, the original homeland of the family, and two purchased in the 1820s, Kernsary and Torridon. Seeking to follow the approach of Eric Richards, this article will assess how far their policies reflected Mitchell’s comments in the period to 1837 (when they left for Ceylon for Stewart to become governor). This will be placed in the context of the economic and financial problems they faced. It will be argued that they adopted differentiated policies for the three properties, the reasons for which and the results will be analysed. It will be shown that differing forms of resistance were aroused. The article concludes that the Stewart Mackenzies were unable to find solutions for the problems they faced and made a muddled response, demonstrating a lack of business competence, but also of the degree of ruthlessness which would have been required to prosper in that environment.

Narcissism and Entrepreneurship: Evidence from Malaysia Realm

In ensuring the success of an entrepreneurial endeavor, multiple factors come into play. One important aspect is the personality trait of said individual such as narcissism. In Malaysia, there are studies conducted on narcissism in publicly listed companies and CEOs’ earnings management, but lacking research on entrepreneurs and their impact on business performance. This conceptual paper aims to explore the level of narcissism in Malaysian entrepreneurs and how narcissistic traits impact businesses. The theory of Stimulus-Organism-Response is used as the underpinning foundation for framing the relations of the variables to narrow the gap of understanding entrepreneurs’ narcissistic traits impact specifically in the Malaysian region. After reviewing abundant related literature, three main factors are poised as the stimulus portion of the framework; risk-taking activities, propensity towards entrepreneurship, and business competencies. Meanwhile, the organism portion is represented by the narcissistic trait, and the response portion is evaluated in terms of business performance. The implication of this paper is to spur a more in-depth probe into this matter and further enhance entrepreneurs’ successes in the future with preventive measures.

From cultural intelligence to workgroup inclusion through synchrony preference and perceived workgroup similarity

Inclusion is an important consideration for international firms to fully realize their strategic human resources, yet there is limited research on how international business competencies relate to perceived inclusion. This study proposes and tests a social identity-based framework about how cultural intelligence relates to perceived inclusion through the mediating effects of synchrony preference and perceived workgroup similarity (in work styles and cultures/ethnicities). Support was found for this model based on data from a three-wave time-lagged study of working professionals. These findings offer theoretical contributions to several literatures and provide international organizations with practical knowledge about perceived inclusion in diverse workgroups.

Mastering Consumer Conversion: Unveiling the Management of E-Commerce Purchase Intentions

The global market structure has undergone significant transformations due to the widespread integration of information technology. As a result, electronic commerce has emerged, propelled by technological advancements, and has established itself as a fundamental pillar of the digital economy. This research paper aims to provide a thorough analysis and evaluation of various scholarly works and studies concerning digital shopping and explore the factors that impact consumers' purchasing behaviour on e-commerce sites. The quantitative method was used to analyse the connection between price consciousness, trustworthiness, business competency with customer buying inclination, perceived convenience and effectiveness. The findings reveal that trustworthiness and the results indicate that consumer buying inclination in e-commerce sites is positively influenced by factors such as trustworthiness, as well as the perceived convenience and effectiveness.