Branch Office Research Articles

Product Marketing Strategy Muamalat Din (Digital Islamic Network) at PT. Bank Muamalat Indonesia Tbk

The purpose of this study is to determine product marketing strategies using Muamalat DIN (Digital Islamic Network) at PT. Bank Muamalat Indonesia Tbk KCU Padangsidimpuan. to find out the obstacles faced by Bank Muamalat Indonesia Tbk KCU Padangsidimpuan in product marketing strategies using Muamalat DIN (Digital Islamic Network). This research is qualitative research with descriptive methods. The subjects of the study were 2 employees and 4 customers. Data collection techniques are obtained from observation, interviews, documentation. While data analysis techniques include data reduction, data presentation, and conclusions. While the technique of checking the validity of data uses triangulation.The results showed that the product marketing strategy uses Muamalat DIN (Digital Islamic Network) at PT. Bank Muamalat Indonesia Tbk KCU Padangsidimpuan by visiting foundations and the community or prospective customers by conducting direct socialization to introduce products and services available at Bank Muamalat Indonesia Tbk KCU Pangsidimpaun. The obstacle in carrying out marketing strategies from internal factors is the lack of branch offices and crew in marketing strategies while external factors lack customer interest in using it due to age.

SISTEM INFORMASI INVENTARIS STOK SURAT BERHARGA PADA BNI KANTOR CABANG MUSI PALEMBANG

BNI Musi Palembang Branch Office is one of the branch offices of Bank Negara Indonesia. In the Logistics Management Capital (LMC) unit, there are securities stock inventory processing activities that are still carried out manually by recording incoming and outgoing stock in control cards and processing reports using the Microsoft excel application, these manual activities cause several problems, one of which is not suitable between stock reports and physical stock in the storage cabinet when there is a check from the audit team. With this problem, a securities stock information system was designed with the Rapid Application Development (RAD) development method and used UML as software modeling. The result of this study is a securities stock inventory information system that can be used to facilitate the management of securities stock data.

Analysis of Work Experience, Emotional Issues, and Training on Employee Employment Ability at PT Bank Negara Indonesia (Persero) Tbk Branch Office Rantau Prapat North Sumatra

This study aims to find out how the influence of Work Experience (X1), Emotional Issues (X2), and Training (X3) on the Work Ability (Y) Employees at PT Bank Negara Indonesia (Persero) Tbk Office Branch Rantau Prapat North Sumatera. The population in this study is the entire Employee at PT Bank Negara Indonesia (Persero) Tbk Office Branch Rantau Prapat North Sumatera which has 50 permanent employees. The sample was taken as a population of 49 respondents not including the head of the Branch. The research was conducted from April to June 2023. This study uses quantitative data processed with SPSS version 20.0 with a dual linear regression model. The results of the study showed that Work Experience had a positive and significant impact on the employability of PT Bank Negara Indonesia (Persero) Tbk Office Branch Rantau Prapat North Sumatera. Based on the result of 7,345 while the table was 2,012 and significant of 0,000, so that the number of 7,335> tables 2,012 is significant and significant 0,000< 0,05. Emotional issues have a positive impact and significant effect on the employment capacity of PT Bank Negara Indonesia (Persero) Tbk Office Branch Rantau Prapat North Sumatera. Work experience, emotional issues, and training have a positive and significant impact on the employability of employees at PT Bank Negara Indonesia (Persero) Tbk Office Branch Rantau Prapat North Sumatera. Based on the result, F is larger than the Ftable, because 25,578 is bigger than 2,81

Analysis of The Influence of Transformational Leadership and Work Environment on Employee Performance at The Branch Office of Bank Sahabat Sampoerna Jakarta

This study aims to analyze the influence of transformational leadership and the work environment on employee performance at Bank Sahabat Sampoerna Jakarta Branch Offices. The method in this study is descriptive quantitative through multiple linear regression analysis with the help of the SPSS Version 26 program. The results showed that transformational leadership partially has a positive and significant effect on employee performance, the work environment partially has a positive and significant effect on employee performance, transformational leadership and the work environment simultaneously has a positive and significant effect on employee performance.

ANALISIS SERVICE QUALITY DAN CUSTOMER PERCEIVED VALUE TERHADAP CUSTOMER SATISFACTION MELALUI CUSTOMER TRUST SEBAGAI VARIABEL MEDIASI

This research aims to see the influence of service quality and customer perceived value on customer satisfaction through customer trust as a mediating variable at BPJS Employment Padang Branch Office. The population is all BPJS Employment Padang Branch Office participants. The sample criteria is that they have submitted a guarantee claim within the last 6 months. The number of samples in the study was 160 respondents. Hypothesis testing uses one-tailed statistical analysis, the hypothesis is accepted if the t-statistic value is > 1.65 and the significance value is < 0.05. The research results show that service quality and customer perceived value have a significant positive effect on customer trust, and service quality and customer trust have a significant positive effect on customer satisfaction. Meanwhile, customer-perceived value does not affect customer satisfaction. Indirectly, service quality and customer perceived value influence customer satisfaction with customer trust as the mediation.

Magnetic activity variability of nearby bright Sun-like stars by 4 yr intensive Hα line monitoring

Abstract We report intensive monitoring of the activity variability in the Hα line for 10 Sun-like stars using the 1.88 m reflector at Okayama Branch Office, Subaru Telescope, during the last four years (2019–2022). Our aim was to investigate features of the stellar magnetic activity behavior. We correlated the Hα line variability of each star with the stellar activity levels derived from the Ca ii H&K line, suggesting its efficiency as a magnetic activity indicator. In analyzing the Hα line variation, we observed that some stars exhibited linear or quadratic trends during the observation period. Among several G- and K-type stars expected to have co-existing activity cycles, we confirmed the 2.9 yr short cycle of ϵ Eri (K2V) from the Hα observations. Additionally, we established upper limits on the Hα variability of β Com (G0V) and κ1 Cet (G5V) concerning their expected shorter cycles. We also detected the possibility of short-term activity cycles in two F-type stars, β Vir (F9V; ∼530 d) and α CMi (F5IV-V; ∼130 d). The cycle in α CMi was observed in only one season of our 4 yr observations, suggesting the temporal absence of the cycle period. However, for stars with planets, we did not observe significant magnetic activity variability likely associated with the planetary orbital period. It is speculated that the impact of Hα variability on radial velocity (RV) measurements may vary with spectral type.

Authentic Leadership sebagai Strategi Pengelolaan Sumber Daya Manusia: Dampaknya pada Menurunkan Turnover Intention pada Karyawan Perbankan

This resrarch aims to anlyze the influence of aunthentic leadership on turnover intentions which is mediated by job satisfaction among employees at banking services companies in South Jakarta. This type of resrarch uses quantitative methods using hypothesis testing methods at two branch offices in one of the banks in Indonesia,namely PT Bank Mandiri which is located in South Jakarta. Testing in this resrarch uses hypothesis which makes temporary guesses and is expressed in the form of a statement. The individualunits used in this research are individual employees of PT Bank Mandiri. Data collection for this research was carried out cross sectionally because the data was taken over a specified time period and distributed through a questionnaire. From the results of the analysis of the authentic leadership hypothesis, job satisfaction, turnover intention, all hypotheses are supported so that it can be concluded that the analysis of the positive influence of authentic leadership on job satisfaction can be conclude that the leadership off pt Bank Mandiri has an suthentic leadership style so that employees. Job targets given by the company.

The influence of Career Development and Management Support on Employee Performance PT Bank Rakyat Indonesia (Persero) Wonosari Branch Office mediated by Employee Engagement

This study aims to analyze the effect of career development and management support on employee performance of PT Bank Rakyat Indonesia (Persero) Wonosari Branch Office mediated by employee engagement. This study uses Partial Least Square to determine the relationship so that researchers use the Smart PLS application to determine the relationship between employee performance variables. The sample in this study were employees within the scope of PT Bank Rakyat Indonesia (Persero) Wonosari Branch Office totaling 90 employees. This study uses quantitative data by distributing questionnaires to all samples studied. Based on outer testing, this study passed the validity and reliability tests. While based on the Inner model, the results show that management support positively has a significant positive effect on employee engagement. However, career development on employee performance, management support on employee performance, career development on employee engagement, management support on employee engagement, has no significant effect. For PT Bank Rakyat Indonesia (Persero) Wonosari Branch Office, it is recommended to further improve company facilities in this case management support and career development in order to improve employee performance in the future. For further research, it is expected to increase the number of respondents, because the amount of research data greatly affects the results of the analysis.

The Influence of the Distribution Process , Productivity and Income of Micro, Small and Medium Enterprises To Distribution People's Business Credit (Kredit Usaha Rakyat)The Influence of the Distribution Process , Productivity and Income of Micro, Small and Medium Enterprises To Distribution People's Business Credit (Kredit Usaha Rakyat)

The aim of this research are 1) Analyze the factors that influence Micro , Small and Medium Enterprises (MSMEs) Submit People's Business Credit. 2) Formulate development ideas business For development marketing based on analysis internal environment and environment external company at PT Bank BRI (Persero) Tbk Pasar Minggu Branch Office , Jakarta. 3) Make a plan development marketing at PT Bank BRI (Persero) Tbk Pasar Minggu Branch Office , Jakarta based non- financial aspects and aspects financial .. Research methods used is method qualitative and method quantitative . Qualitative method with do observation direct as well as interview For study non- financial aspects covers market and marketing aspects , aspects organization and management, aspects source Power humans, and aspects collaboration. Quantitative method use analysis appropriateness effort on aspects financial . With data sources divided into two, namely, primary secondary data sources. Data collection methods include observation and questionnaires. After the data is summarized, it is then discussion and conclusions are drawn. Based on objectives , results and discussion so conclusion article This is For formulate hypothesis For research Next , namely : 1) Price has an influence on Purchasing Decisions ; 2) Reviews Online Consumers are influential on Purchasing Decisions ; and 3) Trust Consumer influential on Purchasing Decisions.

DETERMINATION OF UJRAH ON MULTI-JASA FINANCING BTN iB PERSPECTIVE FATWA DSN MUI No. 44/DSN-MUI/VIII/2004

The purpose of this research is to find out the practice of the basic kafalah bil ujrah contract on BTN iB multiservice financing occurring at BTN KC Syariah Medan and the low determination of ujrah is in accordance with DSN-MUI Fatwa No. 44/DSN-MUI/VII/2004 corcerning multiservice financing. This type of research is field research using a qualitative approach. Data was obtained using interview literature study, then analyzed using descriptive analysis methods. The results of this research show that: First, in practice the kafalah bil ujrah contract in multiservice financing at BTN KC Syariah Medan is harmonious and the conditions are met as in accordance with the provisions of Fatwa DSN-MUI No. 11/DSN/MUI/-/IV/2000 concerning kafalah. Second, the determination of ujrah on multiservice financing at BTN Syariah in the form of a percentage is carried out based on the Directors' Circular Letter (SED) issued by the head office of Bank Tabungan Negara (BTN) Syariah which is located in Jakarta, so that parties from the Syariah Branch Office do not have the right to change these provisions. However, in order to avoid ambiguity, BTN Syariah Medan also attached the ujrah in nominal form.

Penetapan Ujrah pada Pembiayaan Multijasa BTN iB Persfektif Fatwa DSN MUI No. 44/DSN-MUI/VIII/2004: Studi Kasus Bank BTN KC Syariah Medan

The purpose of this research is to find out the practice of the basic kafalah bil ujrah contract on BTN iB multiservice financing occurs at BTN KC Syariah Medan and low the determination of ujrah is in accordance with DSN-MUI Fatwa No. 44/DSN-MUI/VII/2004 corcerning multiservice financing. This type of research is field research using a qualitative approach. Data was obtained using interview literature study, then analyzed using descriptive analysis methods. The result of this research show that: First, in practice the kafalah bil ujrah contract in multiservice financing at BTN KC Syariah Medan is harmonious and the conditions are met as in accordance with the provisions of Fatwa DSN-MUI No. 11/DSN/MUI/-/IV/2000 concerning kafalah. Second, the determination of ujrah on multiservice financing at BTN Syariah in the form of a percentage is carried out based on the Directors’ Circular Letter (SED) issued by the head office of Bank Tabungan Negara (BTN) Syariah which is located in Jakarta, so that parties from the Syariah Branch Office do not have the right to change these provisions. However, in order to avoid ambiguity, BTN Syariah Medan also attached the ujrah in nominal form.

Efektivitas Dan Efisiensi Sistem Pembayaran Non Tunai Quick Response Code Indonesian Standard (QRIS) Dalam Mempengaruhi Inklusi Keuangan Nasabah Pt. Bank Rakyat Indonesia (Persero) Tbk Di Kc Kota Bengkulu

The study intends evaluate impact PT BankRakyat Indonesia (PERSERO) TBK's Bengkulu City Branch Office's QuickResponse Code Indonesian Standard (QRIS) Non-Cash PaymentSystem on financial inclusion (Y). by employing quantitative techniques. The primary data utilized this study were obtained by handing out questionnaires to Bank Rakyat Indonesia (PERSERO) Tbk clients at the Bengkulu City Branch Office. Test multiple linear regression analysis from the constant value coefficients table 36.448 it can be explained a positive correlation between Effectiveness (X1) and the coefficient, indicating Effectiveness on Financial Inclusion. The effectiveness variable is 0.811, meaning that if the other independent variables are constant, then there is an increase of 1 unit, so financial inclusion will increase by 0.811, the coefficient is positive. Test multiple linear regression analysis from the coefficients table with a constant value of 36.448, may be said that a positive coefficient indicates positive association between efficiency and financial inclusion the efficiency (X2) to financial inclusion has change value zero. The efficiency variable's value for regression coefficient 0.542, meaning that if the other independent variables remain the same, Financial Inclusion will increase by 1 unit, so Financial Inclusion will increase. The findings of the analysis's multiple correlation coefficient test X1, X2 affect Financial Inclusion (Y) of 0.936, which means that it has a very strong correlation coefficient relationship because value is in range between 0.80-1,000.

Mediated by job satisfaction (Empirical Study: Employees of Perum Indonesian Aviation Navigation Service Provider Jakarta Air Traffic Services Center Branch)

The purpose of this study is to determine the influence of the work environment and leadership style on employee loyalty with job satisfaction as a mediating variable in Perum LPPNPI JATSC Branch Office. This study used a quantitative approach. The survey was conducted to 180 respondents with the criteria that respondents were employees of Perum LPPNPI JATSC Branch Office. Data was analyzed with Structural Equation Model (SEM) and data processing using Partial Least Square (PLS) approach with SmartPLS program version 4.0. The results showed that the variables of work environment, leadership style and job satisfaction had a positive and significant influence on employee loyalty. In addition, the work environment and leadership style also have a positive and significant influence on job satisfaction. The results of indirect influence testing show that the job satisfaction variable mediates the relationship between the work environment and employee loyalty and also mediates the relationship of leadership style to employee loyalty. This research provides practical implications for companies to always pay attention to the work environment and leadership style used by their leaders so that employees can work safely and comfortably so that employee loyalty and job satisfaction can increase

HUBUNGAN TINGKAT PENGETAHUAN TERHADAP PENGGUNAAN APLIKASI MOBILE JKN DI DESA SLOROK KECAMATAN KROMENGAN KABUPATEN MALANG

Mobile JKN is a form of BPJS Health's efforts to improve service quality. This application is expected to make it easier for participants to get administrative services without having to go to the branch office. Even though many residents of Slorok Village have become JKN participants, many still don’t know about the Mobile JKN application. The purpose of this study was to determine the relationship between the level of knowledge and the use of the Mobile JKN application in Slorok Village, Malang Regency. This study used a quantitative analytic research design and a survey research design with a cross sectional approach. The population is all residents of Slorok Village who are JKN participants using the purposive sampling technique of 98 respondents. The research instrument used a questionnaire and observation guidelines. Data analysis in this study used univariate and bivariate analysis. Bivariate analysis using the Chi-Square method. The results of this study were 68 respondents (69.39%) had less knowledge and 30 respondents (30.61%) had good knowledge about the Mobile JKN application. As many as 87 respondents (88.8%) didn’t use the Mobile JKN application and as many as 11 respondents (11.2%) used the application. The results of the Chi-Square Test obtained P-Value = 0.000 which is smaller than α = 0.05 so that is rejected and Hα is accepted. This shows that statistically there is a relationship between knowledge and the use of the Mobile JKN application in Slorok Village, Kromengan District, Malang Regency.

Design and Implementation of an IPsec VPN Tunnel to Connect the Head Office and Branch Office of Hijra Bank

Design and Implementation of an IPsec VPN Tunnel to Connect the Head Office and Branch Office of Hijra Bank

Evaluasi Bank Syariah Indonesia Pasca Serangan Siber: Pergerakan Saham dan Kinerja

This study aims to determine the movement of BRIS shares after the cyber attack on May 8 2023. BRIS, which is owned by PT. Bank Syariah Indonesia Tbk experienced a decrease in share price due to a system error. Digital transaction services had stopped, such as BSI Mobile, ATMs and tellers at branch offices unable to serve customers. This study uses a quantitative method with a descriptive approach. The results show that the stock price movement has decreased until June 26 2023 and BSI's performance seen from the KPMM, ROA and BOPO ratios received the criteria of being healthy and good. Meanwhile, the FDR ratio of Islamic banks is considered bad because it has poor liquidity.

Analysis of the Effect of Leadership Style, Financial Rewards and Work Environment on Turnover Intention Mediated by Job Satisfaction (Empirical Study: Private Bank Jakarta Employees)

This study aimed to investigate the impact of leadership style, financial rewards, and work environment on turnover intention, with job satisfaction as a mediating factor among employees of private Bank/Bank BDI Jakarta. The research adopted a quantitative approach with hypothesis testing, collecting primary data through valid questionnaires filled out by 330 respondents, specifically employees of Bank BDI, using Stratified Sampling. Data analysis was conducted using Structural Equation Model (SEM) with Smart PLS software version 3.0. The findings indicate a positive and significant influence of leadership style, financial rewards, and work environment on turnover intention, mediated by job satisfaction among Bank BDI Jakarta employees. However, the direct testing of leadership style, financial rewards, and work environment did not demonstrate a significant impact on turnover intention, suggesting the presence of other significant factors influencing turnover intention beyond the three independent variables examined. In conclusion, job satisfaction plays a pivotal role in determining turnover intention, and enhancing job satisfaction can effectively reduce turnover rates among Bank BDI Jakarta employees. However, it's worth noting that this study's limitation lies in its sample being limited to Jakarta, making it difficult to generalize the findings to all branch offices due to potential variations in characteristics and cultures across different regions.

Marketing Management Of Hajj Savings Products At Bank Syariah Indonesia At BSI KCP Bandung Majalaya

This research was conducted to determine the marketing management of Hajj savings products carried out by Bank Syariah Indonesia at the KCP Bandung Majalaya branch office. The aim is to know how marketing management is carried out to make people around the branch office interested and open a Hajj savings account. Marketing is very important in a company office, where the company office must learn how to market its products that are adapted to the conditions and circumstances of the community around its branch office. The aim of this marketing is so that people know, understand and are interested in opening Hajj savings for their future. By marketing the product, of course it must be matched with the quality of the product being marketed, where the Hajj savings product at Bank Syariah Indonesia has its own advantages in attracting potential customers. Bank Syariah Indonesia has attracted many customers in the last two years, which is a good start for Bank Syariah Indonesia. The target target for this marketing is all groups, namely from young people to the elderly.

Laporan Akhir Kerja Praktik (KP) Aplikasi Surat Perintah Perjalanan Dinas Di UPTD PPD Medan Utara Bapenda Provsu

The Regional Revenue Agency (BAPEDA) is a government operational support component that carries out financial support tasks in the field of regional income. The author conducted a study of the official travel system while working practically, and at the UPTD PPD North Medan Bapenda PROVSU Medan produced an official travel order application. The author's aim in carrying out this practical work is to support the personnel department in the process of updating employee data including data entry and output. Assist in verifying car number plates and payment of vehicle tax that has just been registered on the e-Samsat application via the website with the branch office. Assist in preparing official travel orders and vehicle transfer reports. After a month of direct practice, the author found many incidents where after discussing with agency superiors, the author discussed the issue of Official Travel Orders (SPPD). The agency will use an inefficient and time-consuming system to handle future cases. because getting permission for official travel requires you to personally navigate a protracted bureaucracy. Therefore, the author used the skills he acquired in college to create an official travel booking system for an agency based on a website, making it easier for the department employees who handle it to obtain permits via the internet only. It can be concluded that students gain new information and experience through practical work that they would not get from face-to-face lectures. A clear picture of the overall scope of activities of an agency is provided through practical work. Additionally, practitioners receive training on how to perform their work with care, diligence, and analysis.

Hubungan Interpesonal dan Lingkungan Kerja terhadap Kepuasan Kerja Karyawan di PT Bank Mandiri (Persero) Tbk Kantor Cabang Pembantu Keerom Arso

This research is focused to know the influence of interpersonal relationship and work environment to employee job satisfaction in PT Bank Mandiri (Persero) Tbk Branch Office of Keerom Arso. This research uses quantitative method. Data were collected by survey, using questionnaires. The population consists of 37 people, which means using total sampling. Researchers used SPSS version 21.0 to test data analysis. To know whether or not the influence of interpersonal relationship and work environment to job satisfaction, then used hypothesis test. The result of the test shows that (1) interpersonal relationship has an effect on job satisfaction with probability value (Sig) equal to 0,000 < significance level 5% (0,05); (2) work environment has no effect on job satisfaction with probability value (Sig) equal to 0,748 > 5% significance level (0,05); (3) interpersonal relation and work environment simultaneously affect job satisfaction with probability value (Sig) equal to 0,000 < 5% significance level (0,05) and contribution contribution from independent variable equal to 61,2%. Because interpersonal relationships have a more dominant influence, the researcher's suggestion for the company is to increase the points that exist in interpersonal relationships in order to create employee job satisfaction.