Experts are mostly not completely rational, and they generally exhibit different psychological attitudes and behaviors in multi-attribute group decision-making (MAGDM), which may lead to actual decisions deviating from the results obtained by traditional objective methods. Therefore, it is reasonable and necessary to capture individual tolerance and risk attitudes of experts when dealing with MAGDM problems. To achieve this intention, we design a MAGDM method that combines the maximum consensus model with individual tolerance and mixed DEA prospect cross-efficiency. In the consensus reaching process (CRP), we devise a maximum consensus model with individual tolerance, which can achieve a high consensus level with limited expert tolerance. In the selection process, we first define the prospect aggressive and benevolent cross-efficiency functions. Then, a mixed DEA prospect cross-efficiency ranking method is proposed, which reflects the attitudes of DMs (decision-makers) towards losses and gains. Moreover, this method avoids DMs’ hesitation and trouble in choosing between aggressive and benevolent DEA models. Subsequently, the algorithm and framework for the MAGDM method based on individual tolerance and risk attitude are proposed. Finally, the applicability of our method can be validated by an illustrative example. Sensitivity analysis and comparative analysis are supplied to indicate the rationality and superiority of our developed method.
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