The Contemporary Art & World Civilization Department of Bangladesh National Museum is holding a crucial position in ensuring the preservation and promotion of our contemporary cultural heritage and works of art. This study aims to assess the role and contributions of the Contemporary Art & World Civilization Department of Bangladesh National Museum in the context of the acquisition and preservation of the history and heritage of Bengal through analysis of gathered artifacts and input from diverse sources, including general visitors, civil society, field experts, and researchers. Additionally, this research seeks to identify potential avenues of future growth and development within the department. Firstly, the matter of expanding gallery space and separating the department may be taken into consideration. The acute lack of space within the main museum warrants a separate building or branch museum to be able to house the large collection of the department. The security devices must also be functional. Secondly, as the research findings suggest, this department houses a considerable number of delicate works of art. Conservation of these artifacts is of utmost importance. Thirdly, the gallery walls of this department require renovation. And lastly, the matter of storage management is of utmost importance. Many priceless artifacts may be harmed after being exposed to elements or due to improper storage management. It is necessary to better equip the storage with relevant technology and train conservation officers in managing them. The findings of this study will offer valuable insights to the general public, civil society, experts, and researchers, and contribute to the enhancement of the department’s activities.