The purpose of this paper is to present the theoretical basis for a measurement and improvement system that will help organizations create a more innovative climate. The role of intangible assets in contributing to organizational innovativeness is clarified within six hypotheses on the basis of a cross-disciplinary literature review combining studies from psychology, human resources management, communication, information technology, and marketing. These factors range from the individual level to interaction with the environment surrounding the organization, and involve (a) individual psychological flexibility, (b) institutional and interpersonal trust, (c) diverse human resources, (d) strategic transformational leadership, (e) agile information and communication technology systems, and (f) coproduction of the brand with customers. © 2012 Vilma Luoma-aho, Marita Vos, Raimo Lappalainen, Anna-Maija Lamsa, Outi Uusitalo, Petri Maaranen, & Aleksi Koski, and the Agora Center, University of Jyvaskyla DOI: http://dx.doi.org/10.17011/ht/urn.201205141650 Vilma Luoma-aho Department of Communication University of Jyvaskyla