This article is dedicated to discussing «The role of mediation in resolving administrative disputes?». In the modern world, where conflicts are an inevitable part of interaction, it is important for society to find effective and peaceful methods of resolution. In this context, mediation is particularly relevant, useful, and valuable as a tool for administrative relations, as it allows parties to involve competent mediators for effective resolution of administrative issues in case of legal violations by subjects. Mediation is a new practice in many European countries (Poland, Bulgaria, Estonia, Sweden) and is expanding as an alternative to judicial procedures. This method aims to reconcile and coordinate issues between conflicting parties, especially in the administrative sphere where there are various interests and positions, including general public relations: business, education, relations with government entities. With each passing year, there is an increase in the number of lawsuits filed in administrative courts. To simplify the work of administrative authorities, judicial and extrajudicial methods of conflict resolution are used. The use of mediation methods can ensure effective resolution of disputes without the need for significant resources spent on judicial procedures. It is important to consider the key aspects of the role of mediation in resolving administrative conflicts and its importance for building harmonious relations in society. Successful implementation of mediation methods contributes not only to conflict resolution but also to increasing mutual understanding between ordinary individuals (citizens, stateless persons, foreigners) and the state, promoting trust, creating sustainable and long-term solutions that satisfy the needs of both parties. Unlike the European Union, Ukrainian society is at an early stage of using mediation as a complex process for conflict resolution. The relevance and problematic nature of the topic lie in the lack of information among ordinary citizens about the mediation process as a method of resolving critical issues. Effective use of mediation in the administrative process requires qualified mediators who are competent and knowledgeable about the specifics of resolving such issues. Questions also arise regarding the use of the mediation process due to the lack of a clear methodology.