Administrative Processes Research Articles

Utilization of IoT and database system of central warehouse project in the pharmaceutical industry

This study aims to develop an MRPII device that utilizes internet technology for inventory management control processes, using case studies from pharmacutical companies in Indonesia. The research was conducted using field observation methods and system development, then comparing the manual system and MRPII. An internet-based inventory management system was created by integrating the warehouse’s material database into each material code via a QR. code. The study found that implementing the MRP II system design increases work effectiveness and reduces the risk of errors that frequently occur in conventional systems. Moreover, using the MRPII can facilitate the audit process and establish transparency in the inventory management process. Data processed using IoT is generated faster and more accurately as company operations improve quality, reduce unnecessary activities, and make it easier to organize materials and run administrative and technical processes in inventory management; it is measured based on reach, workforce requirements, supply, and handling time. In the industrial world, the MRPII database system has the potential to evolve into several more complex and comprehensive systems. It has broad integration and can assist humans working across all lines, particularly in the data processing system.

Current Status of Application of Information Technology in Solving Administrative Procedures of People's Committees of Wards and Communes in Viet Tri City

For the provision of online public administrative services in Vietnam, information technology is identified as both a requirement and the most important solution to implement the goals and contents of the administrative reform and modernization process in management. The article presents the current status of information technology application in handling administrative procedures of ward-level People's Committees in Viet Tri city, and at the same time points out the causes of the current situation to continue to have innovations in information technology to improve the quality and efficiency of this service.

Design and Testing of a Web-Based Student Information Management System

Politeknik Piksi Ganesha is an institution of higher learning located in Bandung, Indonesia, specializing in engineering and technological curricula. The research's general objective is to describe the design and implementation of the web-based Student Information Management System (SIMS) to manage student data at Politeknik Piksi Ganesha Bandung. The functional and non-functional specifications are represented using Unified Modeling Language (UML) based on broad data collection through observation, interviews, and a literature review. It also entails black-box testing, which measures the system's performance against set criteria, focusing on the output without the details of its internal workings. The significant findings indicate that SIMS enhances highly administrative processes, accuracy in data, and good communication among stakeholders by applying clear UML diagrams of the system. This successful system development meets the institution's requirements and adds to the bar for other developments within the educational technology sector. The result has also emphasized the need for practical design methodologies and testing frameworks to develop reliable information systems to improve decision-making in academic institutions. The research has contributed significantly to the discipline because it has shown how different technological innovations can alleviate the problems surrounding managing student information at higher education levels.

Blockchain in Education: Transforming Learning, Credentialing, and Academic Data Management

Background and Aims: Blockchain technology is critical in education for transforming learning, credentialing, and academic data management by ensuring secure, immutable, and transparent handling of academic records. This technology improves the integrity of credentials, streamlines administrative processes, and promotes personalized learning, resulting in a more dependable and efficient educational environment. This review is intended for educators, administrators, policymakers, and technologists who are interested in blockchain's potential to transform the education landscape. Methodology: The methodology for this review included a systematic approach to gathering and analyzing literature on blockchain in education. A rigorous protocol was used to screen, extract, and categorize relevant data from academic databases and supplementary sources. Thematic analysis, aided by tools such as NVivo, enabled a thorough understanding of blockchain's impact and prospects in educational settings. Results: Blockchain technology has the potential to transform the educational sector by addressing critical issues such as data security, credentialing, and administrative efficiency. Blockchain, which provides a decentralized, immutable system for managing educational records and credentials, can improve the integrity and accessibility of academic information, streamline processes, and support personalized learning experiences. Although challenges such as scalability, legal complexities, and institutional resistance persist, ongoing advancements and research are likely to pave the way for wider adoption. As educational institutions investigate and implement blockchain solutions, the technology's transformative impact on the global education system may result in a more transparent, equitable, and innovative learning environment for future generations. Conclusion: blockchain technology has the potential to revolutionize education by improving data security, credentialing, and administrative efficiency through its decentralized and immutable system. Despite current challenges, its continued development and implementation could result in a more transparent, equitable, and innovative educational environment.

Analysis of the Implementation of Electronic Medical Records in Efficiency, Productivity, and Performance of Health Services at the Sriamur Bekasi Health Center with the Wellbeing Method

The application of digital technology in health services has significantly improved efficiency and service quality. Electronic Medical Record (E.M.R.) is a technology implementation that records, stores, and manages patient medical data electronically. This study aims to analyze the impact of using E.M.R. on the productivity and efficiency of health services at the Sriamur Bekasi Community Health Center. This research uses the Wellbeing method with a qualitative approach. Primary data was collected through in-depth interviews and questionnaires distributed to the medical and administrative staff of the Sriamur Community Health Center. Secondary data on the number of patients before and after E.M.R. implementation was also analyzed. The leading indicators measured include service time, quality, error rate, and human resource utilization. The research results show a significant increase in productivity and efficiency after E.M.R. implementation. The number of patients served per day increases, and the time required for recording and retrieving patient data is reduced. Respondents indicated high satisfaction with using E.M.R., with the majority assessing that the system helps speed up administrative processes and improve the accuracy of medical data. Implementing E.M.R. at the Sriamur Bekasi Community Health Center has increased the medical staff's operational efficiency and productivity. This technology makes it easier to access and manage patient data and reduces the administrative burden so that medical personnel can focus more on health services. To maximize the benefits of E.M.R., ongoing training and regular evaluation of existing systems and procedures are required.

THE CURRENT STATE OF DIGITAL MARKETING IN PUBLIC ADMINISTRATION

The article describes the current state of digital marketing in public administration through the prism of the Ukrainian application “Diia”. The author analyzes how the introduction of digital technologies contributes to improving the quality of public services and improving communication with citizens. It is indicated that the Diia application is a vivid example of the strategic use of digital platforms to provide quick access to services, simplify administrative processes and increase transparency. The article emphasizes that Diia allows users to receive a wide range of services online, including issuing digital documents (passports, driver’s licenses, student cards, birth certificates, etc.), paying taxes, applying for social benefits, and other administrative procedures. Such functions greatly simplify the interaction of citizens with government agencies, allowing them to perform most of the necessary actions without the need to visit physical offices. This helps to improve the efficiency of public service delivery, reduce administrative burden, and increase the level of public trust in government institutions. The application ensures a high level of transparency in government relations, as citizens can easily track the status of their applications and receive up-to-date information on changes in legislation. The article defines the main elements of digital marketing used in public administration. The purpose of the article is to study the current state of digital marketing in public administration. The relevance of the topic is due to the rapid introduction of digital technologies into the public administration sphere, which ensures more effective interaction between the State and citizens. To achieve this goal, the methods of analysis, observation and systematization of information were used. As a result of the study, the main advantages and disadvantages of using digital tools in government agencies were identified on the example of the Diia application. The practical value of the article is to provide recommendations for improving digital platforms to improve the quality of public services and increase their accessibility to all categories of the population.

Consent of a party in general administrative proceedings

The consent of a party, which determines the admissibility of the administrative authority to take certain procedural actions, is one of the three most important instruments of his or her protection in administrative proceedings, next to the right to actively participate in the proceedings and the right to appeal against the decisions made. Actions requiring the consent of a party include: conducting the proceedings initiated ex officio in a matter requiring an application of a party, mediation, examining a party, stay or discontinuance of the proceedings despite the lack of objective reasons for it, the so-called self-control of the first instance authority, supplementation of evidence by the appellate authority and quashing or changing the final decision despite its compliance with the law. The paper analyzes, on the one hand, the considerations justifying the authority’s taking the above actions; on the other hand, the reasons why the provisions of law provide the party with the opportunity to block such actions of the authority by not expressing consent, i.e. potential or actual adverse consequences for the party resulting from such actions.

Exercise of a party's rights to active participation in administrative proceedings. Selected issues in the context of self-government boards of appeals rulings

Self-Government Boards of Appeals (SBoAs) act, within their statutory competence, as bodies of higher instance, within the meaning of the Code of Administrative Procedure and the Tax Ordinance Act, in individual public administration matters falling within the jurisdiction of local governments, unless specific provisions of law provide otherwise. In view of this, inevitably, their adjudicatory practice relies, among other things, on the direct application of general principles articulated in the Code of Administrative Procedure and the Tax Ordinance Act, especially in terms of ensuring active participation of the parties in the appeal proceedings. Given the specificity of the court operating as a quasi-judicial body, the article analyses the interplay between the general principles related to active participation of the parties to proceedings and outlines difficulties (and challenges) related to the issues discussed. The study was conducted by employing the formal and dogmatic method, as well as auxiliary legal-historical method, with a view to presenting the normative context of the adopted legal solutions. Moreover, the conduced analysis of court and tribunal jurisprudence allowed inclusion of the practical aspects of the general principles in question and their application.

DIGITIZATION DEVELOPMENT OPPORTUNITIES IN HUNTING MANAGEMENT IN HUNGARY

In the course of my scientific research so far, I have investigated many areas of professional administration from the point of view of how information communication devices (especially smartphones and drones) can improve and make the administration of the area more efficient. Of these, hunting management stands out for me and is particularly important, which is the main focus of this study. There are several reasons for this. On the one hand, I hunt myself, and as a senior official of the county's hunting civil organizations, I have a broader knowledge and network of contacts about the background of the area's administration and operating rules than the general citizen's perspective. On the other hand, in this area, I came to the formulation of a research result, which I hope will be able to be put into practice in the future, to convince the legislator of its raison d'etre. There are many opinions regarding what hunting can be considered: a leisure activity, a form of sport, or a way of life. I myself am a supporter of the latter definition, since we are talking about a complex activity that cannot be grasped solely from the aspect of one characteristic. Accordingly, the regulation of hunting is also a complex area of law covering several branches of law, which includes elements of civil law, criminal law and, of course, administrative law, but can also be approached from an environmental law point of view.[1] I believe that this fact also clearly shows that it is useful and by now even expected that the authorities can carry out better administrative processes in relation to the administration of the area with the help of the best possible technical support. In the following, I would like to support the applicability of drones and smartphones, especially by presenting the concept of the e-register of hunting

The Impact of Administrative Decisions on Commercial Freedom in Saudi Arabia: A Legal Study

This legal study examines the impact of administrative decisions on commercial freedom in Saudi Arabia, exploring the intricate relationship between regulatory frameworks and business operations. The research analyzes the historical context of commercial freedom in the kingdom, tracing its evolution from traditional practices to the current legal landscape. It delves into the constitutional provisions and relevant legislation that shape administrative decision-making processes affecting commercial activities. Through case studies, the study illustrates practical implications of administrative decisions on various aspects of business operations, including visa regulations, residence permits, zoning laws, and regulatory compliance. The research identifies key challenges to commercial freedom, such as regulatory barriers and administrative obstacles, while also highlighting opportunities for enhancement, including improved transparency and modernized regulations. The study emphasizes the crucial roles of key stakeholders - government, private enterprises, and civil society organizations - in shaping commercial freedom. It proposes recommendations for reform, focusing on legislative changes, institutional improvements, and fostering an entrepreneurial culture. While acknowledging Saudi Arabia's progress in developing its commercial legislation and regulatory system, the research identifies areas for improvement. It concludes that the kingdom's efforts to balance regulatory oversight with business needs, coupled with its economic diversification goals, suggest a positive trajectory for commercial freedom. However, success depends on continued reform, stakeholder engagement, and adaptation to global economic trends while respecting local cultural and religious values. This study provides valuable insights for policymakers, business leaders, and researchers interested in understanding and enhancing commercial freedom in Saudi Arabia.

Informatization of the processes of administration of the quality of medical services in surgical hospitals

Among the various forms of quality control of the provision of medical care, self-control and internal control of the quality of medical services are the most effective and significant. Currently, there is no comprehensive information technology and algorithm for recording data on the provision of medical services and determining their quality. The goal is to develop and analyze the effectiveness of business processes and an algorithm for quality control of the performance of medical services in a surgical health care institution by establishing their daily accounting in the information system, control of indicators characterizing the safety and quality of their performance, as well as an opportunity to assess the dynamics changes in indicators for making management decisions. In the study, an analysis of literary sources was carried out, business processes were formulated, and on the materials of a retrospective analysis algorithms for the use of information technologies were developed based on the methods of generalization, comparison, content analysis, system-analytical and logical analysis, a graphic analysis was performed to increase the clarity of the presentation of the material. The research was approved by the Biomedical Ethics Committee. For the first time, as a result of the work of the internal quality commission, daily and summarized forms of reports on the work of the medical center, which have five sections are obtained. The statistical indicators of the operation of the surgical unit for any period are fixed, formed in an automated mode and analyzed. Clinical data characterizing all prescribed procedures applied are subject to analysis, and the results provide an opportunity to isolate from the records the disorders and complications reflected in the reports. The quality control of the use of antibiotics, the frequency of their use for preventive and therapeutic purposes is also carried out. The section that contains multivariate epidemiological control of the work of the treatment facility, as well as the section that shows the quality of medical record keeping and patient care is important. Together with the inpatient chart, e-mails of medical appointments are analyzed, patient falls are recorded, appointments and monitoring of patient care, pain assessment after surgery, allergic reactions are recorded, as well as a retrospective audit of the charts regarding the justification of the appointment of antimicrobial therapy. Control of patient safety and the quality of the provided medical services requires constant verification of their implementation and paying attention to be up to standards, the occurrence of deviations and complications. The application of a specially developed algorithm based on information technologies, aimed at daily accounting of medical services and obtaining data on deviations in their application, makes it possible to make urgent management decisions and influence the improvement of the qualifications of personnel who provide such services.

Enhancing patient engagement through CRM systems: A pathway to improved healthcare delivery

This research paper explores the critical role of Customer Relationship Management (CRM). systems in enhancing patient engagement and improving overall healthcare delivery. With the increasing emphasis on patient-centered care, healthcare organizations are seeking innovative solutions to foster stronger relationships with patients, streamline interactions, and improve service quality. Drawing on insights gained from implementing CRM systems at eMedic Technologies Africa, the study analyzes how these platforms can significantly enhance communication, facilitate personalized care, and drive operational efficiency within healthcare settings. CRM systems serve as a powerful tool for managing patient interactions, enabling healthcare providers to gather and analyze data on patient preferences, behaviors, and needs. This data-driven approach allows organizations to tailor services and communications, leading to increased patient satisfaction and loyalty. By streamlining administrative processes, CRM systems reduce the burden on healthcare staff, allowing them to focus on delivering high-quality care. The paper proposes a comprehensive framework for integrating CRM tools into healthcare operations. This framework includes key components such as data management, communication strategies, and patient feedback mechanisms. By effectively leveraging CRM capabilities, healthcare organizations can improve appointment scheduling, enhance follow-up care, and provide timely reminders for preventive services. Furthermore, the study emphasizes the importance of fostering a culture of patient engagement, where healthcare providers actively seek feedback and involve patients in their care decisions.Ultimately, this research highlights the transformative potential of CRM systems in healthcare delivery. By prioritizing patient engagement through effective CRM implementation, healthcare organizations can not only improve patient outcomes but also achieve greater operational efficiency. The findings underscore the need for a strategic approach to adopting CRM technologies, ensuring that healthcare providers are well-equipped to meet the evolving demands of patients and navigate the complexities of modern healthcare. This paper serves as a valuable resource for healthcare leaders looking to enhance patient engagement and optimize service delivery through innovative CRM solutions. Keywords: CRM Systems, Patient Engagement, Healthcare Delivery, Operational Efficiency, Digital Healthcare Solutions

THE GUARANTEES OF THE CONCEPT OF THE PRINCIPLE OF EQUALITY OF ALL PARTICIPANTS IN THE ADMINISTRATIVE PROCESS BEFORE THE LAW AND THE COURTS IN UKRAINE

The article analyzes approaches to understanding the concept of guarantees, the essence of guarantees, general guarantees of the principle of equality of all participants in court proceedings and special guarantees of the principle of equality of all participants in the administrative process before the law and the court. The primary definitions of the concept of guarantees, the main guarantees of the general principle of equality were studied, the principle of equality of participants in court proceedings was separately studied, the classification of such guarantees was considered taking into account the specifics of the principle of administrative proceedings. This article examines the concept of guarantees of the principle of equality in the administrative process, examines the essence and types of legal guarantees and determines the place of guarantees of the principle of equality of all participants in the administrative process among them, examines the main types of guarantees of the principle of equality of all participants in the administrative process by the form of consolidation and levels of support. The article examines and classifies guarantees of the principle of equality according to various criteria, such as: by the form and level of consolidation, by the levels of provision, by the nature of the action, by subject composition, by legal nature, by the form of implementation. The classification of guarantees allows a better understanding of how the principle of equality is ensured at different levels of the legal system, and helps to identify potential guarantees and mechanisms for the implementation of the principle of equality of all participants in the administrative process. The article offers a definition of the guarantees of the principle of equality of all participants in the administrative process before the law, directly gives such guarantees and discloses their essence, including taking into account the specifics of the properties of administrative proceedings.

Development of the Dukcapil Application In Setia Mekar Village

Technology will develop more and more every year. Many things currently use technology from various aspects, including general elections for government institutions in Indonesia. Data collection on general election participants in Indonesia is still relatively slow because data collection is still used manually and handwritten. The creation of this data collection system involved village government agencies including population administration and civil registration services (Dukcapil). This article discusses the design of the Dukcapil election application in Setiamekar Village which aims to simplify the administrative process and increase the efficiency of public services. The methods used in this design include needs analysis, system design, implementation and evaluation. The research results show that this application can help speed up the administration process, reduce manual errors, and increase public satisfaction.

Special audit examination of the coactiva courts of the central bank of Ecuador, period 2013 - 2014

Auditing is a fundamental tool in the management of entities, ensuring transparency and efficiency through adequate controls. This study analyzes the "Special Audit Review of the Coactiva Courts of the Central Bank of Ecuador" conducted by the Superintendency of Banks during the period 2013-2014. The objective is to evaluate the effectiveness of internal controls and administrative processes of the coactiva court. The results reveal significant deficiencies, including a lack of coordination between the areas of the Recovery and Liquidation Department, inconsistencies in the records of insolvency and bankruptcy judgments, and informal management of portfolio recovery. These deficiencies represent a high risk for the bank's operations, affecting approximately 70% of the processes reviewed. A set of practical recommendations are proposed, such as the implementation of an information filing and systematization system, the updating of the lawsuit registry and the creation of an annual operational audit plan. These measures are aligned with international best practices and seek to improve efficiency, effectiveness and transparency in the management of public resources.

Transformasi Media dan Budaya Baru : Ketidakpatuhan Lalu Lintas Pengendara terhadap Penerapan ETLE (E-Tilang) di Kota Bengkulu

Abstract: This article describes the research findings behind the implementation of ETLE in motorists’ understanding and the causes of motorists' non-compliance with the implementation of CCTV-based ETLE (Electronic Traffic Law Enforcement) in Bengkulu City. The qualitative method uses non-participant observation techniques, interviews, triangulation and secondary data in the data collection process. Informants were determined by purposive sampling. The research data were analyzed using Robert K. Merton's functional structural theory. The results showed that the application of ETLE in the understanding of motorists in Bengkulu city is that this system is less effective. They argue that ETLE tends to be a form of excessive surveillance that is inappropriate in law enforcement. Motorists are also concerned about potential technical errors in the system that could result in unfairness or confusion in the administrative process. Meanwhile, the causes of motorist non-compliance with ETLE (Electronic Traffic Law Enforcement) in Bengkulu City are the low understanding of motorists towards ETLE and the culture of neglect of motorists in ignoring this ETLE system. The importance of awareness and knowledge of the use of CCTV-based ETLE (Electronic Traffic Law Enforcement) for motorists is the main focus of this topic. In addition, policymakers and law enforcement officials can take strategic steps to increase the use of CCTV-based ETLE.

Analysis Of The Implementation Of Management Information Systems In Budi Setia Langowan Hospital

The rapid and extensive development and progress of information technology today, so that for an agency / company the information used as a basis for administration and data processing is an application system in various fields that are required to use the information system. Good service quality is the implementation of a reliable, effective and efficient Hospital Management Information System (SIMRS) and upgradeable. The hospital information system has an important role in clinical and administrative services. Hospitals that use a website-based system (SIMRS) are designed to integrate the main functions of the hospital into one integrated system stored in a database center. This study aims to analyze the implementation of a hospital information system using the PIECES method. The type of research used is qualitative.

Pengembangan Mesh Network Sebagai Ekspansi Protokol LoRaWAN di Politeknik Negeri Malang

In realizing a smart campus, Politeknik Negeri Malang (Polinema) has implemented digital technology in its learning and administrative processes with the goal of improving efficiency, speed, and operational ease. One of the key areas being developed is the Internet of Things (IoT), which is expected to function autonomously to support various campus activities. However, the main challenges in IoT implementation are the limitations in communication range and device power consumption, which cause issues in sensor and actuator data transmission, especially when data cannot be optimally received between nodes. To address these challenges, Polinema is ex-ploring the application of LoRaWAN technology. Although LoRaWAN is effective, it experiences a decline in data transmission quality when the sender and receiver are located in multi-story buildings, which can lead to delays, packet loss, or other disruptions. As a solution, the use of a Mesh Network is proposed to enhance the range and stability of data transmission. This study collected data using RSSI, SNR, and delay parameters in the civil engineering building at Polinema, with sensor data visualized through Grafana. The results show that the system can be well-integrated without conflicts between WiFi and LoRa. The average transmission time was approximately 29 seconds, with no packet loss detected. Additionally, changing the transmission method to confirmed uplink was necessary to maintain data integrity, while adjusting transmis-sion intervals was crucial to avoid scheduling issues. These findings indicate that implementing a Mesh Network as an extension of the LoRaWAN protocol can significantly improve the perfor-mance of IoT systems in Polinema’s indoor environment.

Legal analysis of different approaches to understanding the phenomenon of miscarriage of justice in administrative proceedings

The article is devoted to the study of various approaches to understanding the phenomenon of a miscarriage of justice in administrative proceedings. The author establishes that a miscarriage of justice in administrative proceedings can be referred to in several senses. Firstly, a miscarriage of justice in administrative proceedings can be understood in a narrow sense, depending on the aspect specifically chosen (epistemological, praxeological and teleological) or their combination. The epistemological aspect of understanding a miscarriage of justice in administrative proceedings relates to the processes of mental and cognitive activity of a judge. Within this aspect, a miscarriage of justice is considered as a result of a defect in the subject matter of a judge’s cognitive actions, which may be manifested in incorrect processing or interpretation of information. The praxeological aspect of understanding a miscarriage of justice in administrative proceedings focuses on the compliance of the judge’s actions with the requirements and procedural rules set forth in the law. In this context, a miscarriage of justice is manifested as an unlawful act (action or inaction) of a judge, which consists in the judge’s incorrect application of substantive law or violation of procedural law. The teleological aspect of understanding a miscarriage of justice relates to the purposes of administrative proceedings. Under this approach, a miscarriage of justice is defined as a result that does not meet the goals of administrative proceedings. The interconnection and interdependence of the epistemological, praxeological and teleological aspects forms a comprehensive understanding, a holistic perception of this phenomenon in administrative proceedings. This integration of different perspectives makes it possible to characterize a miscarriage of justice by providing a deep and multilevel understanding of its nature. In a broad sense, a miscarriage of justice in administrative proceedings can be understood as a judge’s procedural activity related to the misperception, analysis or reproduction of legal norms, which is reflected in the adoption of a court decision that is unable to achieve the purpose of administrative proceedings.

Principles of the administrative process: theoretical basics and law enforcement

The article is devoted to issues of the content of the principles of the administrative process in modern administrative law. Attention is drawn to the fact that the study of the principles of the administrative process is extremely relevant for ensuring effective public administration. It is noted that the principles of the administrative process are the foundation on which the activities of executive authorities, local governments, and other state bodies are based. They define the framework and standards that public authorities must adhere to when making decisions and performing administrative functions and obligations. It is concluded that the study of these principles allows identifying problematic aspects and suggesting ways of their improvement, which contributes to increasing the efficiency of public administration. It is suggested that the principles of the administrative process should be understood as the main guiding ideas and provisions that determine the order and rules of administrative proceedings, regulate relationships between subjects of the administrative process, ensure fairness, efficiency and legality of administrative actions and decisions. It is proved that the principles serve as the basis for the formation, functioning and development of administrative law, help to avoid abuse of power and ensure the protection of the rights and freedoms of citizens. Attention is drawn to the fact that the conceptual significance of the principles of the administrative process lies in the fact that they determine the basic principles and guidelines for the construction and functioning of the administrative-procedural activity of public authorities. This means that the principles of the administrative process not only regulate specific procedures and actions, but also form a general concept of justice and management practice in the administrative sphere. It is substantiated that these principles together create a holistic concept of the administrative process and act in interaction with each other, ensuring a balance between the interests of the state and the rights of citizens, which contributes to effective management and increases trust in state institutions.