Administrative Personnel Research Articles

Internal and external threats to enterprise security: essence and diagnostics

The paper studies the essence and diagnostics of internal and external threats to enterprise security. External threats to the enterprise are identified, in particular, unfavorable changes in the political and economic situation in the country, the use of unfair competition methods, unreliability of suppliers, partners and contractors, natural and technical emergencies, unauthorized access of competitors to confidential information of the enterprise, imperfection of the regulatory framework, industrial and economic espionage, changes in consumer tastes and preferences. The author identifies internal threats to the enterprise, in particular, low professional level of the top management of the enterprise, violation of labor discipline, outflow of qualified personnel, decrease in the professional qualification level of personnel, violation of the regime of commercial secrecy, low level of innovation activity of the enterprise, lack of an effective planning system at all levels, low technical and technological levels of production. The author analyzes what negative consequences can result from threats to the security of an enterprise from its administrative and managerial staff and personnel in general, suppliers and other contractors and consumers. The author identifies the tools whose implementation can preventively influence key business processes and minimize negative consequences in the event of threats. As for the tool that has effectively proven itself among enterprises in developed countries and is used to support the internal environment in terms of developing managerial and human resources, it is worth noting the corporate entrepreneurship assessment tool (CEAI). As for the tool that is actively used, including by domestic entrepreneurs, to collect and analyze customer data, which allows storing information about the history of interaction with customers and increasing their loyalty, it is worth mentioning a CRM system.

Construction of Strategic Management Model to Develop Physical Education of Rural Schools in Guangdong Province

Background and Aim: The physical fitness of students is declining, and the reserve talents of sports are insufficient. Strengthening the strategic management of school physical education, building a strong sports and education country, addressing practical difficulties, and enhancing the healthy development of students' physical fitness. Materials and Methods: According to Taro Yamane's calculation, the sample size of the student questionnaire was 390 out of 20,000 primary and middle school students. The teacher questionnaire was 100 out of 700 professional teachers, among whom 60 were administrative personnel. Firstly, by consulting relevant literature and materials, a preliminary questionnaire survey is formed, and the final questionnaire survey is formed through expert evaluation and summary. Secondly, based on the survey results of teachers and students, analyze the current situation of the strategic management model for the development of physical education in rural schools in Guangdong Province. Based on the POLC concept, propose suggestions for the strategic management model of sports development in rural schools in Guangdong Province. Results: The three dimensions affecting the development of physical education in rural schools in Guangdong Province are: the way of physical education curriculum implementation, the school physical education environment, and the organization and implementation of curriculum teaching. Among them, the way of physical education curriculum implementation has the greatest impact, followed by the school physical education environment, and the influence of curriculum teaching organization and implementation is the least. Conclusions: The study found that there are some problems to be solved in the sport management model of rural schools in Guangdong Province. The construction of the strategic management model of rural school sports in Guangdong Province should be taken important consideration. Firstly, establish advanced sports teaching concepts, attach importance to physical education from the source, and improve the initiative and enthusiasm of students to actively participate in sports activities. Secondly, the diversity of the curriculum system is suitable for students at different levels, achieving individualized teaching. Thirdly, Strengthening the construction of physical education teachers and improving the conditions of physical education teaching facilities can help improve the quality of teaching. Fourthly, actively developing course resources and enriching the content of students' physical education courses.

Knowledge, attitude, and practices towards occupational noise among maintenance and administration workers of selected health facilities in Modimolle-Mookgopong Municipality, South Africa

ABSTRACT This study aimed to determine knowledge, attitude, and practices towards Noise-Induced Hearing Loss among maintenance and administration workers in selected health facilities in the Modimolle-Mookgopong Municipality. Non-probability convenient sampling was used to select 250 participants. Maintenance workers were populated within the age range of 26–35 years, being more than administrative personnel (COR 1.59, CI 0.8–3.16). Maintenance workers showed more knowledge of noise being an unwanted sound (COR 1.04, CI 0.29–3.73), an ear infection (COR 4.65, CI 1.48–14.58) and poor hearing of speech as a sign of hearing loss (AOR 0.25, CI 0.07–0.86). Thirty-four percent (34%) of maintenance workers believed that ear screening and assessments are important while 17.9% believed not to be important. Forty-eight percent (58%) of maintenance workers suggested that they could not use hearing protectors effectively without training while 13.7% suggested training is needed.

Analysis of Gas Station Financial Management to Prevent Fraud and Anticipate the Impact of Revenue Fluctuations

The aim of this research is to explore how management can prevent and control fraud and also anticipate the impact of fluctuations in ABC gas station revenues. The research methodology employed in this study is a qualitative approach with a case study conducted at ABC Gas Station. Data was gathered through interviews with the head of the finance department, administrative personnel, supervisors, managers, the director of ABC Gas Station, and the SPI Foundation team. The collected data was then analyzed and further developed utilizing the Triangle Fraud Theory, consisting of pressure, opportunity, and rationalization. By comprehending these factors, ABC Gas Station can pinpoint potential areas susceptible to fraudulent activities and implement appropriate controls to prevent them. This study provides valuable insights into the financial management practices at ABC Gas Station, offering actionable recommendations to strengthen operational integrity and navigate the challenges posed by fraud and revenue fluctuations. By implementing these suggestions, gas stations can ensure more robust financial management and secure long-term sustainability in a competitive market. This research significantly advances the understanding of financial management within gas stations by conducting a comprehensive evaluation of its susceptibility to fraudulent activities, particularly in light of past incidents. It uniquely combines financial analysis with the Triangle Fraud Theory to comprehensively assess the weaknesses in the financial management system and the justifications behind fraudulent actions. This integration of financial evaluation and fraud theory represents a fresh perspective in addressing financial integrity in gas station businesses.

Using Emr In A Corporate Hospital: Healthcare Providers Perspective From Bangladesh

Background: An Electronic Medical Record (EMR) is an essential tool for delivering high-quality healthcare in a hospital. In recent years, hospitals have increased their investment in EMRs to improve the level of integrated management of information. The purpose of this study was to explore the perspectives of using EMR among healthcare providers (HCPs) in a corporate hospital in Bangladesh.
 Methods: This cross-sectional study was conducted among 153 HCPs (doctors, nurses, lab technicians, drug dispensers, billing managers, and administrative personnel) who have access to EMR and working in a selected corporate hospital of Dhaka city. The study period was January to December 2019. HCPs were selected by convenience sampling technique. Data were collected by face-to-face interview using semi structured questionnaire. Data analysis was done by IBM SPSS software. Ethical issues were maintained strictly.
 Result: Study revealed that 59.5% HCPs were in the age group of 18-29 years with the mean age being 29.26 (±7.58) years. Only 32.7% HCPs had previous experience of using this type of software before working in the current hospital and 62.7% got technical training on EMR within the current hospital. The majority (81.7%) of the HCPs found that the technical training was effective for using the EMR software. The difficulty of using EMR was significantly associated with the age (p<0.001), gender (p<0.001), professional status (p<0.001) and highest level of education (p<0.001) of the HCPs. HCPs ability to overcome job related challenges was significantly associated with the professional status of them (p<0.001). HCPs perception regarding effectiveness of EMR was found significantly associated with their place of technical training (p=0.004) and duration of the training (p=0.012).
 Conclusion: EMR can be a helpful tool for the health service providers to provider health services at the corporate hospitals. Digital literacy need to be increased among the HCPs to ensure effective use of EMRs. Regular maintenance and upgrades of the technology infrastructure are necessary for advanced record-keeping and quality service.
 JOPSOM 2021; 41(2):12-19

Lobbying the executives: differences in lobbying patterns between elected politicians, partisan advisors and public servants

Research from parliamentary countries suggests that lobbyists tend to focus their attention on public office holders within the executive government more than those within the legislative branch. To date, however, research studying executive-lobbying relations tends to treat “the executive” and “lobbyists” as two homogenous groups. Yet importantly, not all executive personnel and lobbyists are the same. The executive is made-up of popularly elected politicians, partisan advisors and non-partisan bureaucrats, who vary in their skills, motivations, responsibilities and power within government. Differences also exist in the level of expertise and political representativeness between in-house and consultant lobbyists. Using longitudinal data between 2015 and 2022 from Canada's Lobbyist Registry, this article digs deeper into the executive-lobbying nexus by examining the number of contacts consultant and in-house lobbyists have with different executive personnel—ministers, partisan advisors, senior public servants and non-senior public servants. Although the data shows no meaningful variation tied to differences across partisan-political and administrative personnel within the executive, there is substantive variation in lobbying intensity between upper and lower ranked executive personnel; in-house lobbyists lobby senior political and senior administrative personnel twice as much as consultant lobbyists. These findings are consistent with theory on the expertise and representative function some lobbyists possess, more so than theory emphasizing differences between partisan-political and administrative personnel within the executive.

Toward Indigenous Resurgence: Building Solidarities in Higher Education Through Relationality

We examine the meaning and salience of social justice and solidarity building in higher education for Indigenous peoples through the lens of Indigenous resurgence. Indigenous resurgence centers Indigenous worldviews to guide our understanding and behavior while also prioritizing relationality to determine where and how to build solidarities with others. Our piece utilizes the work of the Indigenous People’s Knowledge Community in the National Association of Student Personnel Administrators to provide a formative example of building relationality in higher education spaces.

Management of Personnel Administration Services at the Bolaang Mongondow Education Service Branch Office

This study aims to explore, analyze and interpret the description of the Management of Personnel Administration Services at the Bolaang Mongondow Education Office Branch Office. The research method used is descriptive qualitative research method and looking for the necessary data by direct observation at the Bolaang Mongondow Education Office. Research informants are people or parties related to research who can provide information about various real conditions. The results of the research conducted were obtained The management of personnel administration services at the Bolaang Mongondow education office branch office has been running according to the established standard operating procedures. The services provided are quite good and satisfying because based on the experience of service users that the administration of the proposal is not complicated and is completed on time. In addition to distance constraints that do not really affect the service.

КАК ЭТИЧЕСКИЙ КЛИМАТ ВЛИЯЕТ НА МОТИВАЦИЮ И ЦЕННОСТЬ СЛУЖБЫ В ГОСУДАРСТВЕННЫХ ОРГАНАХ?

Public service motivation and mission valence are two significant and up-to-date approaches to explaining the motivation of public employees. This study aims to demonstrate the role of ethical climate in both the relationship between public service motivation and mission valence and the motivation of public service employees by adding ethical climate. The research was carried out in public universities operating in Turkey. Data was collected from a total of 1415 participants consisting of academicians, administrative personnel, and administrators with an online questionnaire form. The data obtained was evaluated with the structural equation model in three different groups for academicians, administrative personnel, and administrators. Our findings primarily confirmed the positively significant relationship between mission valence and public service motivation previously demonstrated in the literature. Secondly, it was understood that mission valence affected ethical climate. Furthermore, the findings revealed that ethical climate for all three groups had a strong mediation effect between public service motivation and mission valence. In other words, ethical climate in organizations contributes to the internalization of the organization’s mission and the development of prosocial behavior.

Quality of life among home office-based university administrative personnel.

The integration of remote work into higher education institutions has led to increased administrative activities and has affected quality of life, especially at work. To verify the influence of income on the quality of life and quality of work life of administrative personnel of a higher education institution who worked remotely during the COVID-19 pandemic. This descriptive cross-sectional study included 18 employees who worked via home office in the teaching, research, and/or extension sectors of a public university in Bahia, Brazil. Data were collected through an online questionnaires regarding sociodemographic data, quality of life (36-item Short-Form Health Survey), and quality of work life (Total Quality of Work Life). Older employees had higher income. Higher income was associated with higher quality of life scores for physical, emotional, and mental health, while lower income was associated with better scores for interpersonal relationships and work hours. There was a high prevalence of COVID-19 infection. Quality of life and quality of work life were considered worse than in the pre-pandemic period. Income influenced several aspects of quality of life and quality of work life (physical, emotional, and mental health, as well as interpersonal relationships and work hours) among university administrative personnel who worked remotely working during the COVID-19 pandemic.

ВЛИЯНИЕ ИНФОРМАЦИОННЫХ ТЕХНОЛОГИЙ НА ГОСУДАРСТВЕННОЕ УПРАВЛЕНИЕ

Social informatization is the main trend of modern society, which is the driving force behind the modernization of public administration. The development of information technology has a profound impact on the elements and processes of public administration, such as administrative personnel, administrative decisionmaking, administrative organizations, administrative methods, administrative documents and models of public administration.

ВЛИЯНИЕ СОВРЕМЕННЫХ ИНФОРМАЦИОННЫХ ТЕХНОЛОГИЙ НА РАЗВИТИЕ ГОСУДАРСТВЕННОГО УПРАВЛЕНИЯ

In the information age, information technologies are the most basic and widespread technical means. Information technology will inevitably be widely used in all areas and aspects of human social life, and the sphere of public administration is no exception. Currently, we are at the initial stage of information technology development in public administration. It is very important for us to predict the reasonable form of changes caused by information technologies in the field of public administration. Informatization is the main trend of modern society, which is the force of the process of modernization of public administration. The development of information technology has a profound impact on the elements and processes of public administration, such as administrative personnel, administrative decision-making, administrative organizations, administrative methods, administrative documents and models of public administration.

Occupational Category and Professional Title Influencing the Knowledge, Attitudes and Practice (KAP) of Quality Training: A Cross-Sectional Survey From a Tertiary General Hospital.

Quality improvement is an international priority, and quality education and training are important parts of hospital quality management. The aim of this study was to understand the knowledge, attitudes and practices (KAP) and its influencing factors related to quality training in medical staff. A questionnaire survey was conducted by convenience sampling to assess the KAP of quality training in Taizhou Enze Medical Center. Principal component analysis was used to extract factors from the questionnaire. Descriptive statistics (frequency, median, mean), Kendall grade correlation analysis, and Mann-Whitney U tests were used to analyze the data. A total of 205 staff members participated in the questionnaire survey. For the 5 factors of the KAP scale, the highest score was factor F4, recognition and support for quality training (mean = 90.55, median = 100), followed by factor F3, perceived benefits (mean = 84.46, median = 85.65). Relatively lower scores were found for factor F2, quality knowledge learning and mastery (mean = 63.09, median = 63.89), and F5, quality management practices and sharing (mean = 82.07, median = 75.00). There was a correlation between the 5 factors. The scores of F2 (quality knowledge learning and mastery) for staff with senior professional titles were higher than those for staff with intermediate professional titles or below. The score of F3 (perceived benefits of quality training) in medical technicians and nurses was higher than in doctors and administrative personnel. Our findings showed that the respondents' attitude toward quality training was positive, but their knowledge mastery and practice behaviors should be further improved. Occupational category and professional title were the influencing factors of the quality training KAP. Therefore, hospital should conduct quality management training at a wider scope according to the competency requirements of different groups, and further optimize the improvement and innovation system.

Effective analysis of job satisfaction among medical staff in Chinese public hospitals: a random forest model.

This study explored the factors and influence degree of job satisfaction among medical staff in Chinese public hospitals by constructing the optimal discriminant model. The participant sample is based on the service volume of 12,405 officially appointed medical staff from different departments of 16 public hospitals for three consecutive years from 2017 to 2019. All medical staff (doctors, nurses, administrative personnel) invited to participate in the survey for the current year will no longer repeat their participation. The importance of all associated factors and the optimal evaluation model has been calculated. The overall job satisfaction of medical staff is 25.62%. The most important factors affecting medical staff satisfaction are: Value staff opinions (Q10), Get recognition for your work (Q11), Democracy (Q9), and Performance Evaluation Satisfaction (Q5). The random forest model is the best evaluation model for medical staff satisfaction, and its prediction accuracy is higher than other similar models. The improvement of medical staff job satisfaction is significantly related to the improvement of democracy, recognition of work, and increased employee performance. It has shown that improving these five key variables can maximize the job satisfaction and motivation of medical staff. The random forest model can maximize the accuracy and effectiveness of similar research.

Возраст и риски производственного травматизма у категорий личного состава Федеральной противопожарной службы МЧС России

The objective of the article is to detect the interconnection between the age and professional experience of the personnel of the Federal Firefighting Service of the EMERCOM of Russia and the risks of industrial injuries. Reports on industrial injuries among the categories (operational, technical, maintenance, and administrative personnel) of personnel of the Federal Firefighting Service of the EMERCOM of Russia have been studied. The average weighted expected risk of injuries for 10 thousand people was calculated. The average age of the injured personnel of the Federal Firefighting Service of the EMERCOM of Russia is (36.2  0.3) years with working experience of (10.2  0.3) years. The average weighted expected risk of body area injuries among firefighters in 2012–2021 is (11.96  0.89)·10–4 injuries/(persons·year). The analysis has demonstrated the decrease in injury rate among the personnel of the Federal Firefighting Service of the EMERCOM of Russia at large. The interconnection between the injury rate, age, and professional experience among the personnel’s categories of the service have certain similarities and differences affected by a number of factors that sometimes can be multidirectional: the risk of injuries is higher for younger and unexperienced personnel who are, consequently, undertrained and lack expertise, knowledge, and competence; at the same time, they demonstrate high confidence in their possibilities, which often causes irresponsible attitude towards the labor protection requirements; along with the increase in professional experience, the practical experience and the command of safe working methods increase among the personnel, which reduces the risk of injuries; more experienced firefighters are more often involved in complex and important operations during fires, which increases the risk of injuries; senior and unexperienced employees of fire protection divisions experience particular difficulties when obtaining practical skills and learn safe working methods of firefighting, as compared to the younger employees; in addition, physical and psychical operability declines with age as the human body cannot respond promptly to changes in difficult situations and find solutions to overcome them, which increases the risk of injuries; along with the increase in professional experience, certain career growth is registered for many employees; hence, when performing higher-level posts, the personnel is less often exposed to hazardous factors of fire, which reduces the risk of injuries. At the same time, the phenomenon of the increasing risk of injuries among experienced firefighters of pre-retirement age must be marked specifically.

A Retrospective Study on Maternal and Neonatal Outcomes of Adolescent Pregnancies at a Referral Hospital in Bengaluru

Background and Aim: Adolescent pregnancy has become an important health and social issue in both developing and developed countries. According to the National Family Health Survey-5, the prevalence of adolescent pregnancy in India is 6.8%. Adolescent pregnancy has shown association with preterm birth, low birth weight, perinatal death, miscarriage, puerperal sepsis, mental illness, and maternal death. With this background, this study was taken up with the objective to delineate the maternal and neonatal complications seen in teenage pregnant women. Materials and Methods: This study was a retrospective case record analysis with descriptive study design of all adolescent pregnancies delivered between October 2021 and September 2022 with mother’s age being ≤19 years, at a first referral hospital in Bengaluru were included in the study. Participants who could not be contacted were excluded from the study. Results: Out of the 1005 deliveries during the study period, 55 were adolescent pregnancy with a proportion of 5.47%. The most common maternal complication is pregnancy-induced hypertension (8.5%) and the most common neonatal complication is low birth weight (21.2%). Conclusions: Despite continuous and consistent efforts by the health-care administration and health-care personnel under maternal and child national health program, the expected outcomes in terms of usage of contraception and delaying first pregnancy have not been attained.

ТЕХНОЛОГІЇ НЕЙРОМЕНЕДЖМЕНТУ ЯК ІНСТРУМЕНТАРІЙ РОЗКРИТТЯ ПОТЕНЦІАЛУ ПРАЦІВНИКІВ ПІДПРИЄМСТВА

The article is sanctified to the research of the use of neuromanagement theory in the process of acceptance the administrative decisions and personnel management for the increase of workers’ labour of the enterprise productivity because of expanding their potential. The essence of neuroscience as interdisciplinary scientific direction concentrated on the study of central nervous system, and therefore, the brain is exposed. The essence of neuromanagement is considered, it was noted that neuromanagement as the area of knowledge has not acquired yet systematic nature and continues to develop. New approaches to the process of acceptances HR decision that is base on the knowledge about the person’s brain become the constituent of management projects commands and personnel of the enterprises is underlined in the article. It is emphasised that close relationship is between how the person thinks and that how he/she acts. Much attention is paid to the non-invasive methods that allow knowing about human ideas and behavior. It is considered that the brain visualization tools allow to get knowledge for application in the process of making decision, in particular in relation to the choice of activity strategy (collaboration or competition), in the process of recruiting candidate (yes or no), use of punishments and bonuses for employees’ motivation, expanding their potential. Attention is paid to the knowledge about how a human brain works, can help in creation of the organizational system (organizational culture) that positively will influence on potential expanding and increase of attracted of workers (including motivation) in relation to implementation of duties, and also on building and development of interpersonal relations on the enterprise. Fundamental differences are between a neuromanagement and neuroleadership are revealed. The non-standard tool of neuromanagement gives an opportunity to considerably improve quality of management of the enterprises and organizations is proved in the article. If people are managed, taking into account their natural capabilities and talents, they completer expose their potential and, accordingly, work more productively and creatively, are inwardly motivated and value their work. It is set that neuromanagement is the step by step system that embraces all aspects of HR management, beginning from creation of working group and selection of employees, ending studies, delegation, efficiency verification, quarry increase, management changes and even discipline. Basic attention is concentrated on getting and attaning pleasure of employee due to the expanding of the potential.

Take Care of YOU: Guilt-Free Self Care

Whether you are considering full-time remote work or you are a remote instructor, instructional designer, administrator, or corporate professional development personnel, understanding the need for self-care in a home-based work environment is important. During this conversational session, participants identified their challenges and benefits to working remotely. What was shared has also been found in research to exist. Additionally, participants shared their strategies for self-care and Dr. Kolski offered from research as well as her own experiences, additional strategies for maintaining physical and emotional well-being when being a full-time remote worker.

Transformación de la radiouniversitaria ante el cambio de consumo en el audio. Estudio de caso: UPVRadio

The Universitat Politècnica de Valènciais undertaking a restructuring of its university radio station, UPV Radio. The objective is to define a new radio model in the context of changing audio consumption habits and a profound transformation of the radio industry, which also applies to university radio stations. This new scenario is characterized by consumption supported mainly by tools of the 2.0 ecosystem, such as social networks, moving away from the traditional model of analog broadcasting.To carry out this restructuring, it is necessary to determine the relationship of the university community (students, teachers, administrative and service personnel) with UPV Radio. It is essential to understand how they use the station, how they value its programming, how they would like it to be, and on which platforms or formats they prefer it.

Exploration and efficiency assessment of the management model of higher vocational education with poa concepts

Abstract Current vocational high school management practices suffer from low efficiency, mainly due to inadequate backing from pertinent educational theories. In this study, the POA concept is first used as a guideline for the innovation of the management mode of higher vocational education, and 30 provinces, cities, and autonomous regions in China are taken as the research objects. Then, based on the output and input indicators, we constructed the efficiency assessment system of education management, used the DEA model to make static measurements of education management efficiency in 2020-2022, and further analyzed the dynamic evolution trend of the efficiency of higher vocational education management by using the Malmquist index. According to the results, less than 50% of higher vocational colleges and universities are classified as non-DEA practical situations. For these higher vocational colleges and universities, their input redundancy and output insufficiency are analyzed, in which the two input indicators of total public expenditure and the number of administrative personnel of decision-making unit 1 are insufficient. The input insufficiency rate is 13.43% and 73.01%, respectively. According to the input and output of each higher vocational college or university, the corresponding solution measures are proposed to improve the efficiency of educational management of higher vocational.