Users’ satisfaction in selected public housing estates in Lagos, Nigeria

Abstract

The needs of residents have often not been considered in public housing provision, resulting into poor housing quality. This consequently affects satisfaction level of the inhabitants. The study aimed to examine residents housing satisfaction in selected public housing estates in Lagos with a view to providing a framework that could enhance policy response for effective public housing provision in the city. Three public estates were selected. The study adopted a mixed method that combines qualitative and quantitative approaches as it utilized primary and secondary data. The primary source of data was derived from the social survey conducted on the residents in the selected estates. The Simple Random Sampling was used to select the three public residential estates and the Stratified Sampling Technique was adopted to select the houses from which a resident was sampled in each. Questionnaires were administered and analyzed using SPSS 8.1. It was found that they were fairly satisfied with the type of buildings and the space allocation within the buildings, but were fairly satisfied with the level of communal activities and social interaction of residents in the estates. There is an adoption of innovative Public-Private Partnerships and development of future scenarios for public housing, Integration of rental housing and home-ownership and design, materials, technology and professionals for public housing were recommended to increase the satisfaction level of residents in the estates.