The Transport and Logistics Services Market and the Quality Parameters of the Transport Service

Abstract

In today's conditions of uncertainty, the role of transport and logistics is especially important. Increasing competition among companies and countries requires cost reduction. Most of the time of goods’ movement from the primary source of raw materials to the final consumer is associated with its movement along the supply chain, in which various logistics intermediaries take part. In this regard, under these conditions, it seems relevant to study the market of transport and logistics services (TLS) and the parameters of the quality of service on it. The purpose of this work is to study the segments of this market, both globally and in Russia. The article analyzes the structure of the Russian market of transport and logistics services, outlines its main trends that are observed in the current situation, gives a rating of the main world and Russian transport and logistics companies and transport companies in Irkutsk. The study showed that the problems of the functioning of the Russian market are the low share of the complex and management logistics segment in its structure, insufficient use of outsourcing, high depreciation of rolling stock, insufficient information support for the delivery process, decrease in demand for transportation from Europe to Russia, underload of railway transport, which leads to ultimately disrupting the supply chains of goods. The following ways of solving the identified problems are proposed: development of rail transportation between the Russian Federation and China; use of groupage cargo delivery; providing outsourcing of logistics services; application of electronic document management; increase in the share of 3PL level logistics providers in the Russian TLS market.