The Human Side of Information Technology

Abstract

From the Publisher: The influence of information technology is being felt throughout modern organizations, from the senior management level to line management to various clerical and support group levels. As IT has grown in sophistication along a broad range of technical aspects and features, organizational personnel have witnessed changes in organizational life and ways of doing business that have transformed their thinking about what it means to contribute effectively and efficiently to the well-being of their organizations. The Human Side of Information Technology Management provides valuable insight into many of the issues of the human side of information technology management, a side of IT impact that many experts feel has been underestimated or pushed aside by too much concern given to the technological side of IT. Read this book and learn about: user satisfaction with information systems; impacts of office automation on employees; uses of computer-generated communication; the role of national culture and IT; and many more human-related issues of IT. Edward J. Szewczak is a professor and Chair of the MCIS Department at Canisius College in Buffalo, New York. He received a Ph.D. in MIS from the University of Pittsburgh in 1985. His information systems research has been published in Data Base, European Journal of Operational Research, Information & Management, Information Resources Management Journal, Journal of Management Systems, Journal of Microcomputer Systems Management, Journal of MIS, Omega, and Simulation & Games as well as in a number of readings texts and scholarly conference proceedings. He has also co-edited two books of readings entitled Management Impacts of Information Technology: Perspectives on Organizational Change(1991) and Growth :The Human Side of Information Technology Management (1996), and Measuring Information Technology Investment Payoff: A Contemporary Approach (1999) published by Idea Group Publishing of Hershey, PA. He is currently an associate editor of the Information Resources Management Journal. Mehdi Khosrowpour is currently an Associate Professor of Information Systems at Penn State Harrisburg. He is the editor-in-charge of the Information Resources Management Journal, the annals of Cases on Information Technology Application and Management in Organizations and Information Management and consulting editor of the Information Technology Newsletter. In addition, he also serves on the editorial review boards of six other international information systems journals and has authored/edited 10 books and more than 30 articles published in various scholarly and professional journals.