Status survey of job satisfaction of nurses at public hospitals and recommendations

Abstract

Objective To analyze the status and influencing factors of job satisfaction of nurses at public hospitals, providing references for the teambuilding strategy of nurses. Methods Questionnaire survey method was used, in October 2017, to study job satisfaction of 1, 047 nurses at 13 public general hospitals, for a countermeasure study. Results Job satisfaction of the nurses was found at a medium level. Specifically, their overall job satisfaction score was 3.68, and the satisfaction scores of the following dimensions from high to low were: on-the-job training (3.91), hierarchical nurse use (3.79), performance appraisal (3.68), promotion evaluation (3.67), and remuneration (3.62) respectively. Contents of the five dimensions are strongly related to the overall job satisfaction (r>0.6). Job satisfaction scores of nurses with their differences in positions, annual income, and hospital level were significantly different (P< 0.05). The three main influencing factors for talent turnover rate are remuneration, workplace pressure and work environment. Conclusions Higher remuneration, improved hierarchical management system, and greater attention to nursing care at secondary hospitals are very important for effectively improving the job satisfaction of nurses and ensuring the health care industry. Key words: Nurses; Job satisfaction; Medical reform; Questionnaire survey