Investigation of nurses′ job satisfaction from a level three class A stomatology hospital in Beijing

Abstract

Objective To investigate the job satisfaction of nurses from one level three class A stomatology hospital and explore its influencing factors. Methods A questionnaire-based survey was used to examine job satisfaction of 791 nurses from the stomatology hospital in Beijing and analyze its influencing factors. Results A total of 656 effective questionnaire were collected with effective collective rate 82.9%. The total average score of job satisfaction was (3.24±0.92), which was at or above intermediate-level; dissatisfaction dimensions contained extrinsic rewards, family/work balance and professional opportunities. The correlation analysis showed job satisfaction was negatively correlated with age, working years and years serving in this hospital (P<0.01). Single-factor analysis showed nurses working in different department, with different levels of formal educations, professional titles and turnover intention varied significantly in job satisfaction (P<0.05); multiple regression analysis showed that turnover intention and age might be influencing factors of job satisfaction. Conclusions The overall job satisfaction of dental nurses is at upper level. Efficient way to increase job satisfaction may be reducing turnover intention, improving extrinsic rewards and professional opportunities. Key words: Nurses; Stomatology hospital; Job satisfaction; Influencing factors