Socio-political risks of digitalization and their impact on public administration

Abstract

The article is devoted to the study of the influence of digital technologies of public administration on its efficiency. The development of new information and communication technologies, the redistribution of managerial powers in the network space, the transition to a qualitatively different level of interaction between the subjects of public administration lead to large systemic changes in both the environment of the functioning of the state apparatus itself and the process of making and implementing various state management decisions. The issues of readiness of executive authorities to use modern digital technologies are considered, an analysis of the advantages and risks of digitalization of public administration is given. The article empirically proves that the state's efforts to create a digital environment of interaction with citizens highly respond to society's request to reduce the level of bureaucracy and red tape, make the process of performing public functions and providing public services to citizens operational and accessible. Digital technologies of public administration (in the form of various digital services and Internet platforms) not only facilitate the adoption and implementation of public services. management decisions, but also positively perceived and actively used by citizens. The empirical basis of the article is the data of a sociological survey of experts - civil servants conducted within the framework of the scientific project of the Russian Foundation for Basic Research No.20-011-00749 "Mechanism for ensuring the effectiveness of state management decisions in the context of digitalization".