Abstract

Quality has become a factor of great significance, directing institutions to national and international markets, requiring organizational success and development. The expression “patient safety” refers to the reduction, to an acceptable minimum level, of the risk of unnecessary harm associated with health care. It can be considered a relatively new area of knowledge, related to the sphere of management and quality, which gained momentum from the 2000s onwards. The Health Units have been growing gradually over the decades, being annually accredited by the National Accreditation Organization (ONA), meeting the goals established for a safe practice for the patient. The present work has the final objective of demonstrating the safety goals standardized by the ONA, exposing the adequate practice to the patient assisted in primary care units. This is a qualitative literature review study, with a temporal cut in the last ten years, addressing the proposed theme. The scientific databases PubMed, SciELO, LILACS and Google Scholar were consulted, also considering in this work, citations and references within the articles used that precede the proposed time frame. Thus, to thoroughly demonstrate these safety items in this study, it was exposed from this conception of what a Primary Health Care service is to the safety goals applied within health units in Brazil.

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