Abstract
ABSTRACT Purpose: This study describes the reasons for professionals to stay or leave information technology (IT) organizations in Santa Catarina. Originality/value: Technology organizations have experienced challenges in retaining professionals. Therefore, this study contributes to the literature on the subject by presenting the professionals’ perceptions about their reasons for voluntarily staying or leaving these organizations. Design/methodology/approach: Four hundred and forty workers from private technology companies freely answered two open questions in an online questionnaire (survey): “What are the reasons that maintain you working at this company?” and “For what reasons would you leave this company in the future?”. The responses, collected in the second half of 2016, were inductively coded and subsequently aggregated into categories. Findings: The results indicate that the professionals remain in the researched organizations primarily due to occupational (job satisfaction, organizational commitment, proper working conditions and perception of professional growth), organizational (adequate management practices) and environmental reasons (perception that there are no better work alternatives). The professionals surveyed would leave the organizations they currently work, primarily for occupational reasons (lack of job satisfaction and opportunities for professional growth, lack of an outlook on valorization and better working conditions), as well as for organizational (inadequate management practices), environmental (better job alternatives) and individual reasons (career planning). Based on the analysis of these results, an agenda for future research on the investigated topic is presented.
Highlights
Information technology (IT) organizations play a central role in creating and improving technological infrastructure that is transformative in a large portion of social life (Singh & Hess, 2017)
This study describes the reasons for professionals to stay or leave information technology (IT) organizations in Santa Catarina
The results indicate that the professionals remain in the researched organizations primarily due to occupational, organizational and environmental reasons
Summary
Information technology (IT) organizations play a central role in creating and improving technological infrastructure that is transformative in a large portion of social life (Singh & Hess, 2017). In the “Conference Board 2016” report on executives from global companies, the inability to attract and retain professionals was considered the main challenge, ranking above other topics, such as economic growth and competitive level (Keller & Meaney, 2017). This reality is evident in the expectation that in Brazil the demand will be for 70 thousand new IT professionals per year up to 2024 (Associação Brasileira das Empresas de Tecnologia da Informação e Comunicação, 2019). Concomitant to the lack of such professionals, evidence shows the impact of the voluntary exit of these professionals on the productivity and financial performance of these organizations (Massingham, 2018)
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