Reanalyzing the Socio Technological Interoperability Issues of e-Governance

Abstract

E -Governance is the application of information and communication technology for delivering government services. The government enabled services are availed by stakeholders through government portals. The interoperability issues are identified by all e-governance services. To achieve public services through a single point provided by different authorities will require integration of process, data and technology at the backend. The government information network will be established when systems of partner organizations are interoperable. The  performance  of government information network depends on the extent of adoption and compliance with the necessary standards by the partner organization . This paper highlights the socio technological dimension of interoperability to investigate the challenges faced by developing nations in adoption of the standards of interoperability and proposed solutions which can be incorporated to provide effective and efficient e-services.