Abstract

Abstract: This work aims to report the implementation of a set of indicators applied to a project portfolio control, highlighting the solutions found to manage the practical problems common to these issues. We conducted a study based on the research-action method to establish and test the indicators. Our results indicate the need for integrated systems of indicators control to investigate the deviations or trends by different sources. The adoption of more than one analysis source demonstrated positive results for the efficient management of the project portfolio. Moreover, we verified the need to observe the real team skills and their experience in establishing indicators metrics. Once the team know-how is improved, the company would hardly relinquish its past experiences. Also, the results obtained indicate the need to maintain systematic feedback of the actions taken so that the team might be aware of the outcomes of the indicators’ applications.

Highlights

  • Portfolio management has been widely studied, considering the importance of projects for the maintenance and growth of organizational activities

  • Recent observations emphasize that the consistent management of the project portfolio is relevant for the long-term permanence of organizations in the market, which contributes to highlighting the importance of studying project portfolio management in the current scenario (Young et al, 2011; Hadjinicolaou & Dumrak, 2017; Wang & Thiele, 2017)

  • Considering that, this study aims to report the application of a portfolio control method based on the structured application of a set of Key Performance Indicators (KPIs) as tools for improving the management of the project portfolio of a company in the metallurgical sector, named CG Company

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Summary

Introduction

Portfolio management has been widely studied, considering the importance of projects for the maintenance and growth of organizational activities. Selecting suitable projects consists of a more effective strategy to meet the objectives of the organizations (Hadjinicolaou & Dumrak, 2017). Recent observations emphasize that the consistent management of the project portfolio is relevant for the long-term permanence of organizations in the market, which contributes to highlighting the importance of studying project portfolio management in the current scenario (Young et al, 2011; Hadjinicolaou & Dumrak, 2017; Wang & Thiele, 2017). Concerning portfolio management, there are some particularities related to the use of KPIs. To guaranteeing the KPIs’ effectiveness, isolated analysis of the project performance is not enough since there is a relationship of mutual influence between these KPIs that can directly affect the goals of the organization (Sanchez & Robert, 2010)

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