Abstract
The article thoroughly analyzes the use of WeChat public service platform in libraries and puts forward strategic ways for the development of users service by optimizing the orientation on individualized, open and interactive, specialized and integrated users service on definite subjects (SUS), and analyzes its optimization strategies connected with relationship, vitality and the quality. According to the analysis results, the author concludes that the optimization of SUS in mobile Internet environment should be based on the optimized service model of mobile service terminal platform, so as to realize the deepening of the function of SUS and the diversification of service forms.
Highlights
Mobile Internet includes all mobile terminals in a broad sense
In the mobile Internet environment, there is a variesive services are increasingly necessary for subject users service (SUS)
In the mobile Internet environment, SUS can use mobile terminal and user access by using F-F service mode to communicate with users and understand their needs, sending relevant information to them to enhance the users’ sense of identity and belonging
Summary
The voting function of WeChat is very function by using WeChat data analysis tools, grasp simple and practical in the construction and mainthe effects of SUS at the first time, systematically ana- tenance of interpersonal network between subject lyze the advantages and weaknesses of SUS, stand- service and users It can collect users’ opinions on ardize and enhance comprehensive service functions. In the mobile Internet environment, SUS can use mobile terminal and user access by using F-F service mode to communicate with users and understand their needs, sending relevant information to them to enhance the users’ sense of identity and belonging. Service application mode will combine the relevant subject database providers or open access and WeChat platform together to push contents to users by positioning service technology to realize the mobile service of database push function [9]. Users Service Platform –– Subject Librarians Fig. Users Service Circle Mode of Communication
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