Abstract

This paper presents Mnookin's conceptual framework for identifying and overcoming obstacles to the efficient and fair resolution of individual and group conflicts and disputes. This is followed by review of the basic elements of the negotiations between the Republic of Serbia and the self-proclaimed Republic of Kosovo, a summary of the results of those negotiations, as well as the views of the Serbian public opinion on the declaration of independence of the so-called Kosovo and the Kosovo issue in general. After that, the paper presents the basic elements of two well-known theories of intergroup conflict in order to shed light on the nature of conflict between the two ethnic groups (Serbs and Albanians). Finally, the previous negotiations of the two parties are placed in the presented conceptual framework of negotiations in order to identify the key points of contention in the previous negotiations of Serbia and the so-called Kosovo and offer potential solutions for overcoming them based on the presented theoretical model of negotiation in the presence of a third party (mediator). The key finding is that the negotiations can be concluded with a fair agreement, but only if the real (material) interests of the two parties are respected, primarily the emotional ones, that is, those arising from the nature of the conflict between the social identities of the two ethnic groups.

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