Abstract
This study examined the multidimensional influence of IT industry workers' perception of conflict in the workplace on the formation of positive psychological capital, and whether psychological support controls this causal relationship. To this end, 296 adult men and women working in the domestic IT industry were measured for conflict perception, positive psychological capital, emotional support, and evaluation support, and causal analysis was conducted based on hierarchical multiple regression analysis. First, the factors of conflict in the workplace of IT industry workers had a significant effect on positive psychological capital, task conflict had a positive effect, and relationship conflict had a negative effect. Second, the psychological support of IT industry workers had the moderating effect on the relationship between workplace conflict perception and positive psychological capital.
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