Inovasi Berbasis Pengguna: Survei Industri Teknologi Pengolahan Air Bersih di Indonesia

Abstract

. Innovation has a role in improving firm's performance, as well as to build the firm's competitiveness. Firms whose continuously innovate will be more adaptive and competitive in changing market. The firm's need to innovate is in almost all industrial sectors, including clean water technology industry. The diversity of water treatment technology emerged to meet various need of user. This study aims to examine how the different characteristics of users influence the degree of innovations novelty produced by water treatment technology manufacturers. The method used is a combination of quantitative and qualitative methodsthrough conducting surveys and in-depth interviews. The results showed that differences in the characteristics of users will influence the degree of novelty of innovation in water treatment technology industries. There are three characteristics that influence the degree of novelty of innovation, namely technology needs, innovation funding and user involvement in the development process of innovation. Efficiency based innovation, flexibility of innovation funding, and increasing user involvement in the development of innovation will increase the degree of novelty of innovation.