Innovation Development Process for Dog with Two Disabled Hind Legs Wheelchair

Abstract

Purpose – Currently, the device development process for assisting disabled dogs does not provide the best performance and there are only few product developments.This research aims to develop an innovation development process for dogs with two disables hind legs, especially dogs in Thailand, which can be domestically produced domestically and can meet the needs of users at an appropriate price. Design / methodology / approach – Research methodology is divided into 4 steps: literature review and framework building, action research, innovation product acceptance and satisfaction test, and test of better life qualify of dogs with two disabled hind legs. This research explores both public and private veterinary hospitals by inquiring the needs and comments from twenty dog anatomy, metallurgy and design experts as well as innovation development process experts and leaders towards the usage of this product. Finding – Innovation development processes for dogs with two disabled hind legs in both case studies are similar. In order to build an effective development, the critical success factor is a new mutual work in creating an innovation development of such product for public veterinary hospitals, business owners, and associations that support disabled dogs. The researchers have developed the process in the areas where they potentially expect to gain support from public veterinary hospitals, business owners, and associations that support disabled dogs in order to reduce redundant steps and focus on the most beneficial steps which are important for the development. This research proposes a 5D model for innovation development process for dogs with two disabled hind legs, which includes Discovery, Definition, Design, Development and Deployment. This 5-D process is useful for the developers in producing the quality of product development. Practical implications – The finding is important for management of organization strategies regarding the innovation development process for relevant industries. Originality / value – This research explains a connection between strategies, innovation development factors and process, and R & D concerns for innovation development process for dogs with two disabled hind legs, both in public and private sectors. The 5D process provides an innovative 5D model of product innovation development process to improve the quality of product development and reduce redundant working steps. The collaboration of public and private sectors will be shown in each process with 5D model tools.