Abstract
This research was conducted to obtain a description that the Life Skill-Based Academic Service which is formulated based on the results of the evaluation can improve students’ life skills of Higher Education Department of Dental Nursing Polytechnic of health-ministry, Ministry of Health, Tasikmalaya and Bandung. The profile of academic service quality for Dental Nursing at Polytechnic of health-ministry, Ministry of Health, Tasikmalaya and Bandung, has not fully focused on improving life skills more thoroughly including life skills for the business world. Improvement and development of life skills through a number of learning activities, work practices and graduates who are ready to compete in the world of work. Leadership policy in implementing life skill-based academic service quality, oriented to the world of work. The formulation of policies for quality assurance is an elaboration of the vision and mission in order to produce graduates who are competent in the world of work. There is no policy evaluation specifically related to life skills. Evaluation is carried out on the output in the form of graduate and student user satisfaction with the service system. The Total Quality Management (TQM) system for service quality / academic life skill-based management has not been fully supported by the 10 main elements of TQM, especially the scientific approach. Planning focuses on main customers with internal customer support. Quality improvement is carried out by involving quality assurance units, structural and staff as team work. The improvement of the TQM system focuses on providing educational services oriented to the world of work.
Highlights
The increasing need of society for graduates of dental nursing higher education encourages changes in the concept of graduate quality (Hood, 2009)
Based on the results of the study, it was found that the Quality Mode l Life Skill-Based Academic Service which was formulated based on the results of the evaluation using the CIPP model can improve the entrepreneurial behavior of graduates of Higher Education Department of Dental Nursing at polytechnic of health-ministry under the Ministry of Health, Tasikmalaya and Bandung
Improvement and development of life skills through a number of learning activities, work practices and graduates who are ready to compete in the world of work
Summary
The increasing need of society for graduates of dental nursing higher education encourages changes in the concept of graduate quality (Hood, 2009). Changes in the volume and type of dental care required demand the creation of new roles in the dental profession This condition demands adequate planning of the dental workforce. Previous research emphasize interprofessional education (IPE) to improve practical skills in nursing and dental health (Abernethy et al, 2009; Borders et al, 2015; Dawson et al, 2015; de Oliveira et al, 2018; Rose et al, 2015). Dental health education graduates are required to have the knowledge and skills needed to appear as health professionals and have the ability to take advantage of critical thinking (Nadeem et al, 2020; Ahmad & Ahmad, 2019)
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