Implementation of Organizational Commitment and Leadership Behavior on Performance in Education Personnel Staff; The Role of Organizational Citizenship Behavior Mediation

Abstract

Purpose: This research was conducted to determine and analyze the role of organizational commitment, leadership behavior, and organizational citizenship behavior (OCB) on performance. Including the role of OCB mediating the relationship between organizational commitment, and leadership behavior on performance. Theoretical framework: The research was constructed by placing leadership behavior, organizational commitment, and OCB as independent variables (X) to be tested for their effect on performance (Y). The model was then developed by placing OCB as a mediation (Z) between leadership behavior and organizational commitment to performance. Design/methodology/approach: The research uses a quantitative approach by taking the subject (sample) of the education staff at the Kendari State Islamic Institute. The research sample took all of the educational staff at the Kendari State Islamic Institute with a total of 121 people. Data collection directly provides a questionnaire to be answered. The collected data is then processed with SEM-PLS Ver, 3. Findings: It was found that organizational commitment can play a good role (positive and significant) in OCB and performance. Leadership behavior has a direct impact on OCB, and on performance. Likewise, OCB has a positive and significant effect on performance. OCB mediates the influence between organizational commitment on performance, and between leadership behavior on performance. Organizational commitment to OCB, OCB to performance, and leadership behavior towards OCB are consistent enough that they are "saturated" to be reconstructed. Research, Practical & Social implications: Treatment needs to be given to increase their loyalty to the institution, such as guaranteeing career development. Superiors (leaders) can focus more on achieving work results and can periodically evaluate or monitor the level of task achievement. Organizations to focus on increasing tolerance from existing education staff and a sense of togetherness in work units. Originality/value: Testing leadership behavior on OCB and performance, and the mediating role of OCB in influencing leadership behavior on performance in religious (spiritual) based higher education institution education staff.