리더의 감독행위가 리더-부하 교환관계(LMX)와 조직시민행동에 미치는 영향

Abstract

Former leadership studies, as a performance of member on leader's behavior, mainly focused on finding the relationship between leader's behavior and follower's attitude and behavior such as job performance, organizational citizenship behavior and organizational commitment. Those were cleared from these studies that effective leader's behavior brings positive effects to personal and organizational performance and ineffective leader's behavior brings negative effects such as switch position and deviant behaviors. However, the research that studied if leader's behavior through what process have a influence on follower's behavior and attitude was in short. So this study tried to identify the efficiency of leader's behavior by presenting LMX as a intervening variable, accepting LMX as a process that leader's behaviors cause organizational citizen behaviors. According to empirical analysis, leader’s supportive behaviors have a direct influence on LMX and organizational citizen behaviors. Leader's abusive behaviors have a critical effect on LMX, but have no direct effect on member's OCB-O. That is, this means leader's abusive behaviors have a negative effect on LMX, LMX has a positive effect on OCB-I. Besides, LMX has a significant effect on organizational citizen behavior, LMX's intervening effect has a critical effect on both leader's supervisory behavior and organizational citizen behaviors. Consequently, when LMX is used as a intervening variables, LMX can be worked as a source of energy causing organizational citizen behavior. This result is so meaningful in this study.