How Does Psychosocial Safety Climate Address Hotel employees’ Job Embeddedness and Organizational Commitment During Crisis?

Abstract

ABSTRACT The pandemic crisis has prompted hotel employees to look for more stable jobs, resulting in a labor shortage that may impede the recovery of the hotel industry. Drawing upon the job demands-resources model, the current research intends to investigate how COVID-19-induced job risk and job stress influence employees’ affective organizational commitment under the mediating role of job embeddedness and the moderating role of psychosocial safety climate. Analytical results from the data obtained from 583 hotel employees reveal that job embeddedness significantly mediates the effects of both job risk and job stress on affective organizational commitment. Additionally, the moderating impact of psychosocial safety climate from perceived job risk is statistically significant, showing that employees with a low degree of psychosocial safety climate are more inclined to reduce their job embeddedness, whereas no difference was found in the effect from job stress.