Abstract
Abstract Information technology (IT) consulting is a discipline within the broader field of management consulting focused on advising organisations on how best to use technology to meet their objectives. Originating in the mid-20th century as organisations began exploring the potential of computers, the profession emerged in response to the growing need for expertise in adopting new technologies. Over time, IT consulting has evolved in parallel with technological advancements and expanded its scope as new technology, such as the internet or cloud computing, reshaped the business landscape. This paper explores the historical background of IT consulting and subsequently studies the most recent industry reports to recognise the current trends, namely the rise of artificial intelligence, the shift towards remote working, and growing cybersecurity concerns. It concludes that consulting firms that prioritise these areas will not only be better positioned to deliver value, but also enhance the effectiveness of their own services.
Published Version
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