Abstract

The current international financial situation is causing serious budgetary constraints at the level of governmental organizations. This chapter describes how the Portuguese Air Force, in response to financial constraints, has added effectiveness and efficiency to the management of scarce resources by adopting new artifacts. One of the tools adopted is the Integrated Operational Management Information System (SIGOP). At the operational level, this tool is used for storing execution data, with no relation with the planned operational objectives. In order to join planning and execution, this research used the theoretical support of the EX-ANTE and EX-POST Model, in conjunction with the Zachman framework, to propose the Operational Management Model, which allows accounting of access control, registration and validation mechanisms within the information systems, essential to the Organization. Also, inserting planning data and Key Performance Indicators increased the SIGOP capabilities and permitted alignment between strategic level management objectives and execution.

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