Abstract

The purpose of this paper is to study the innovation performance with regards to the input of collaborative partners in new product development processes leading to an innovation. A thoroughly-designed questionnaire was distributed to operations managers of 729 manufacturers. Data collected was subjected to regression analysis indicating significant comparative effect on innovation performance in favor of lead users.

Highlights

  • The purpose of this paper is to study the innovation performance with regards to the input of collaborative partners in new product development processes leading to an innovation

  • This study investigated the effects of supplier and lead user collaboration in new product development (NPD) on innovation performance of manufacturing companies in Australia

  • The analysis revealed a strong positive relationship between collaboration with both lead users and suppliers and innovation performance, the relationship is stronger for lead user collaboration

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Summary

Objectives

The purpose of this paper is to study the innovation performance with regards to the input of collaborative partners in new product development processes leading to an innovation. We aim to expand upon this stream of research by comparing the relative contribution of two key external parties, suppliers and lead users, and their effects on the innovative performance of an organization

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