Evaluation of Tourism Information Accuracy Assessment Framework

Abstract

The objective of this paper to evaluate the framework’s suitability, efficiency, satisfaction, adaptability and safety for tourism information. The usability evaluation method includes the usability attributes of framework in tourism information phenomena’s such as information source, information development, information gathering, information collection and information assessment. The usability evaluation has been conducted using the expert review methodology to gather for recommendations and improvements of the developed framework. The framework expert review comprises of five evaluation components which are the expert selection criteria, expert selection, issue familiarization of experts, collection of responses and result reporting. Furthermore, we also analysis the usability of the framework based on the experts score for each area for the assessments. We have used the polar chart to show the overall usability measurement of the framework and the results has been discussed. The identified usability issues been addressed accordingly to ensure the developed framework is useful for tourism information environments in producing accurate tourism information.