Tourist Information in Libraries – Source to Improve Access to Objects of Cultural Heritage

Abstract

The main purpose of this article is to examine how the tourist information which is able to provide Sofia City library helps citizens to improve their knowledge about cultural heritage objects in the capital and their desire to visit them. While writing the article we used a combination of methods of work: study of the literature on the subject from print and electronic sources of information; methods of analysis and synthesis; method of monitoring the work at the City Library; visiting museums; analysis of Bulgarian and US websites for tourist information. During the working process three research questions are answered: who are the users of tourist information; what are the types of library and other sources where emblematic objects of Sofia cultural heritage are presented and what tourist information is available to the citizens of the capital. The main purpose of this article is to examine how the tourist information which is able to provide Sofia City library helps citizens to improve their knowledge about cultural heritage objects in the capital and their desire to visit them. While writing the article we used a combination of methods of work: study of the literature on the subject from print and electronic sources of information; methods of analysis and synthesis; method of monitoring the work at the City Library; visiting museums; analysis of Bulgarian and US websites for tourist information. During the working process three research questions are answered: who are the users of tourist information; what are the types of library and other sources where emblematic objects of Sofia cultural heritage are presented and what tourist information is available to the citizens of the capital.