EVALUATING RESULTS OF HUMAN RESOURCE MANAGEMENT IN THE ORGANIZATION

Abstract

Today management is a system of principles, methods of managing organizations in order to ensure high efficiency and effectiveness of their work. Assessing the effectiveness of the organization management is inextricably linked to the employee’s performance. In the organization as a socio-economic system, the basic element is the person. It is his activity based on knowledge, interests, values and motives that determines the peculiarities of functioning, development and achievement of strategic goals of the organization. Human resource management theory and practice has changed dramatically in recent decades. With the transition to a new system of management, the structure of social values has changed, and the basic principles of the former theory of human resources management have become contrary to the existing conditions, have caused new problems of selection of criteria and indicators of human resources management at the enterprise, and, therefore, demanded the introduction of appropriate adjustments. That is why the development of a Balanced Scorecard of evaluating efficiency for human resources management of the organization with its new values and attitudes becomes an effective mechanism for managing work. Therefore, the purpose of this work is to develop a Balanced Scorecard of evaluating efficiency of human resources management at the organization, taking into account management goals. An abstract-logical method was used to derive conclusions based on reliable information; method of comparisons, and system-structural analysis. It was proved that in the complex assessment of labor performance, objective indicators should be used, which are calculated on the basis of labor accounting data and subjective ones, which are evaluated by managers or experts based on their experience. A set of indicators is proposed to evaluate performance. A number of micro- and macro-factors affecting the effectiveness of human resource management have been identified. The goals of the Balanced Scorecard in evaluating the efficiency of human resources management are grouped. In accordance with the strategic goals of human resources management of the organization, the Balanced Scorecard for evaluating the efficiency of human resources management is presented.