Development application of a quality assurance management information system for Paulus Indonesia Christian University

Abstract

University of Christian Indonesia Paulus (UKI Paulus) currently already has the standard documents, policies and quality documents. Yet the implementation is not supported by an information system, so the socialization process for standards, policies and quality documents is ineffective and causes limited access for those who need it. Furthermore, the implementation of monitoring and evaluation quality audits is also inefficient and brings obstacles to the implementation of the quality assurance system. The Unified Modeling Language (UML) is used for the information and communication technology (ICT) based quality assurance management information system. The development of the UKI Paulus Quality Assurance Management Information System (SIM-MUTU UKI Paulus) uses a System Development Life Cycle (SDLC) paradigm approach which consists of 5 stages: (1) identification of system requirements; (2) analysis and modeling system; (3) the system creation; (4) the system testing and restoration; and (5) implementation. The SIM-MUTU UKI Paulus which was developed is a web-based information system that provides convenience in managing the quality assurance at the university level. Various features developed in this system include: accreditation features, internal academic quality audit features and library features. System testing is carried out using white box testing and black box testing methods. 5 aspects usability testing questioners were given to 30 respondents, they are: (a) learnability, (b) efficiency, (c) memorability, (d) errors, (e) satisfaction and the result were 86.5%, 78, 2%, 75.0%, 72.5%, and 75.2% for each aspect. Based on the ISO 9241-11 indicator, the average level of usability is 77.5%. The results of this test indicated that the system run optimally, has a high level of usability with a feasibility rate of 86%. Higher education quality assurance management information system based on information and communication technology able to facilitate auditing and provide information with complete documentation related to the quality management business process in Higher Education. The utilization of technology in the form of implementing an information system support the quality assurance management process to be more automated without eliminating the business processes that have been running so far. This Information system also increase the value of an organization’s competitive advantage and facilitate the users in the decision-making processes.