Abstract
Numerous software companies develop multiple products, but not all are effectively utilized. Despite adopting Agile framework methodologies, many software projects still fail to meet user requirements, resulting in underutilization by customers. This often stems from software teams' incomplete understanding of user needs. Combining the Agile framework with Design Thinking offers a promising approach to enhance customer empathy and address this challenge. This paper explores how Agile and Design Thinking share principles that can mitigate software development failures. A Flashcard application was developed to validate this combined approach, and the findings are detailed in the validation and results section.
Published Version
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