Abstract
This article shows the benefits that a restaurant which uses Information Technologies (IT) as a strategic tool for management would get. The restaurant where the study was carried out, has a model for operations management, whose indicators use variables in terms of profitability and resource utilization in an independent manner, not related; the disadvantage is the inability to measure the profitability in terms of resource utilization. For this reason, a mixed indicator was used: REVPASH (revenue per available seat hour), which made it possible to measure the profitability of the restaurant in terms of the use of its resources. Taking this into consideration, a Decision Support System was developed that allowed us to determine the optimal combination of tables, improving the profitability of the restaurant according to the composition of the groups of guests, the high-demand times in the restaurant, among other things.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
