Abstract

ABSTRACT Participation in democratic processes is a cornerstone for good governance and societal trust. The Organization for Economic Co-operation and Development (OECD) and academic literature emphasize enhancing civic engagement to foster democracy, shape policies, and build societal trust. Within this context, the concept of facilitation gains prominence as a vital mechanism that enhances participatory inclusivity and better decision-making through capacity-building. However, the current scope of facilitation is limited, mainly emphasizing its role as a skill for democratic engagement but neglecting its capacity to confront declining political efficacy. To address this oversight, this study aims to provide a comprehensive understanding of facilitation in the context of democratic participation and political efficacy. Conducting a systematized review of 54 publications, the paper contributes significantly to the largely underexplored domain of facilitation theory. The study's findings offer a nuanced understanding of facilitation's role in democratic engagement. Far from just serving as a tool for managing interpersonal relations, the data demonstrate that facilitation is primarily employed to navigate process conflicts concerning agency, power, and responsibility. Furthermore, the data highlights a significant link between facilitation practice and increased internal and external political efficacy. These insights position facilitation as a crucial catalyst for democratic education, playing a key role in fostering a more engaged and resilient democratic society.

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